We are happy you had a pleasant stay with us, and our hotel and its location were to your liking. we do hope to see you again very soon.

We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.Ficamos muito felizes com sua apreciação! É ótimo que você tenha gostado da sua experiência conosco e esperamos vê-lo novamente em breve.

Thank you for reviewing your stay, we are glad to see that the hotel was to your liking. We hope to welcome you back again soon

Thank you for reviewing your stay with us, we are glad you enjoyed. We hope to see you again soon.

We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.

Thank you very much for reviewing your stay

Thank you for your review. We are thrilled to hear you had a great stay.

Thank you very much for your feedback. We hope to see you back soon.Best Regards

Thank you very much for your feedback.

We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.

Please accept our sincere apologies for the shortfalls and discomfort you've encountered during your visit. The comfort of our guests is one of our top priorities, so we are very disappointed to hear that this was not delivered on this occasion. Please rest assured your concerns will be highly taken under consideration and informed to the management team to seek a prompt improvement moving forward. We hope we can win back your trust and exceed your expectations in the future with services that are memorable for all the right reasons.

Thank you so much for your feedback. We are glad to hear you enjoyed your stay with us, we hope to welcome you back again!

Thank you for sharing your review! We're delighted to hear that you enjoyed our fantastic location near so many iconic London spots. Our staff works hard to ensure a welcoming experience, and we appreciate your kind words. We'll definitely take your feedback about tea making facilities into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you for reviewing your stay with us.

Thank you very much for reviewing your stay

Thank you for staying with us and for leaving us feedback. I am sorry about the condition of the room and the missing amenities

Thank you for your feedback.

Thank you for reviewing you stay with us.

Thank you for reviewing you stay with us.

Hi Chloe, Thank you for sharing your experience with us. We're truly sorry to hear about the inconvenience you faced with the room transfer and the broken aircon. Your feedback is important to us, and we will address these issues internally. We're glad that you found the staff at the sister hotel hospitable. We strive to provide a clean and welcoming environment for all our guests, and we apologize for falling short during your stay. Your comments will help us improve our services moving forward. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience.Best Regards,Customer Care Team

Sorry we fell short of your expectations. We hope to make it up to you next time you visit.

Thank you for your feedback. So happy to hear you had a fabulous stay and enjoyed your whole trip with us. It is good to know that our team was brilliant and helped on hand. We look forward to welcoming you and your friends or family again soon.

Thank you for the review and we appreciate the feedback.

Thank you for reviewing your stay with us.

Dear Amy, Thank you for your feedback!

Thank you for leaving a review and sorry for the missing amenities.

Thank you very much for the review.

We are happy you had a pleasant stay with us and our hotel and its location were to your liking. We do hope to see you again very soon.

e are happy you had a pleasant stay with us, and our hotel and its location were to your liking. We do hope to see you again very soon.

Hello Victoria,We are overjoyed by your appreciation! It is great that you loved your experience with us.We do hope to see you again very soon.

Hello TaniaWe are happy you had a pleasant stay with us.We do hope to see you again very soon

Thank you very much for reviewing your stay

We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.

It was an amazing position in Central London close to Trafalgar Square, Covent Garden etc. So close to theatre and gallery that we were visiting. We loved the rooftop bar for a cocktail looking at the view from the London Wheel to St Paul's. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

We are glad that you enjoyed our location and rooms, and that our staff made your stay so memorable. Our top priority is to deliver excellent experiences to our guests, so we are happy you were satisfied. We are sorry to see we have fallen short on some aspects of your stay with us. We would like to assure you this is not up to our usual high service standards and do apologize for the negative impression this gave you.

Thank you for staying with us and for leaving us feedback. I am sorry about the condition of the room and the missing amenities. I also understand your disappointment with the service provided by our bar staff. We are committed to serving our guests better. I appreciate you letting us know about your experience. I have alerted the hotel management team, so they can improve on these areas.

Thank you very much for reviewing your stay

Thank you for sharing your feedback about your recent stay with us. We're thrilled to hear that you enjoyed our hotel's prime location, conveniently situated near Trafalgar Square and Piccadilly, as well as being close to public transportation. Your comments about the room's lack of a wardrobe and shelf for suitcases are duly noted, and we apologize for any inconvenience this may have caused during your stay. We'll certainly take your feedback into consideration for future improvements. We hope to have the opportunity to welcome you back again soon for an even more enjoyable experience.

Hello Elena, We are happy you had a pleasant stay with us, and our hotel and its location were to your liking. We do hope to see you again very soon.

Thank you for your feedback, I can see that you enjoyed your stay with us, and that the location was to your liking. We would, however, like to apologize for some issues you raised about the room on this occasion as this is not our usual high standard.

Thank you for reviewing your stay with us. We do hope to welcome you back again soon in the near future. Best regards.

Please accept our sincere apologies for the shortfalls and discomfort you've encountered during your visit. The comfort of our guests is one of our top priorities, so we are very disappointed to hear that this was not delivered on this occasion. Please rest assured your concerns will be highly taken under consideration and informed to the management team to seek a prompt improvement moving forward. We hope we can win back your trust and exceed your expectations in the future with services that are memorable for all the right reasons.

Thank you for taking the time to share your feedback with us. We appreciate your candid review and are glad to hear that you found our location convenient for exploring London's iconic landmarks. We apologize for any inconvenience you experienced during your stay regarding the lack of an iron and ironing board. Please note that we do offer a laundry service, and iron and ironing boards can be provided upon request. We regret that this information was not communicated to you effectively during your visit. As for the size of our hotel and rooms, we understand that our property's layout may not suit everyone's preferences. We appreciate your feedback on this matter and will take it into consideration for future improvements. Thank you for acknowledging the cleanliness of our rooms. Maintaining a high standard of cleanliness is a top priority for us, regardless of room size. Kind regards.

Dear Matthew Thank you very much for reviewing your stay. I can see that you stayed with us on during December. I am sorry to read that you were not happy with the concept of the hotel. I will look forward your message to higher management so they can understand what we did in order to resolve the situation. We are continuously looking to improve our standards so your feedback is appreciated.

Thank you for taking the time to share your experience.On behalf of our entire team, I apologise for the concerns you have shared about your experience at our hotel. I have addressed this issue with our team, and I assure you we are working diligently to ensure a similar situation does not reoccur. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.

Thank you very much for reviewing your stay