Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 569 de 1002 avaliações" "
10 - Excelente
569
Nota 8 - Boa. 313 de 1002 avaliações" "
8 - Boa
313
Nota 6 - Ok. 73 de 1002 avaliações" "
6 - Ok
73
Nota 4 - Insatisfatória. 23 de 1002 avaliações" "
4 - Insatisfatória
23
Nota 2 - Terrível. 24 de 1002 avaliações" "
2 - Terrível
24
9,2/10
Limpeza
9,0/10
Serviço e funcionários
8,6/10
Comodidades
9,0/10
Condições e instalações da propriedade
8,8/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Emerson
3 de dez. de 2023
Pontos positivos: Serviço e funcionários e conforto do quarto
Muito bom
Cama confortável, café da manhã excelente. Sempre ficamos nos hotéis da rede. Limpeza deixou a desejar, mas voltaria sem dúvida.
Emerson
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR Front Desk Supervisor em 11 de dez. de 2023
Gracias por ser nuestro huésped en el Holiday Inn Express Lompoc. Nos complace saber sobre el servicio excepcional que usted y su familia recibieron de nuestro equipo. Estamos muy contentos de saber que superaron sus expectativas. Gracias por sus amables comentarios sobre nuestro desayuno y habitaciones. Fue un placer para nosotros acomodarlo. Esperamos que usted y su familia vuelvan a visitarnos la próxima vez que estén en la zona.
8/10 - Boa
Fabio
27 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom.
Fabio
Hospedou-se por 1 diária em jul. de 2023
Resposta de JR Front Desk Supervisor em 11 de dez. de 2023
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our Breakfast and rooms. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.
10/10 - Excelente
Viajante verificado
Viagem em grupo
23 de out. de 2019
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quarto enorme, camas ótimas, chuveiro muito bom, roupas de cama e banho excelentes, microondas, frigobar, cafeteira Keurig, boas amenidades de banho, café da manhã bom. Recomendo demais ficar em Lompoc como uma opção mais econômica frente à Santa Barbara e o Holiday Inn Express foi uma feliz e acertada escolha!
Viajante verificado
Hospedou-se por 1 diária em out. de 2019
Resposta de Holiday Inn Express staff/ Lompoc em 23 de out. de 2019
Thank you so much for the kind feedback! We are very happy to see that you enjoyed your room and breakfast, we would love to see you again in the future! We wish you a wonderful day.
8/10 - Boa
Viajante verificado
17 de jan. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel muito limpo, quarto grande e cama excelente.
Viajante verificado
Hospedou-se por 1 diária em jan. de 2018
Resposta de Lompoc Holiday Inn Staff em 18 de jan. de 2018
Thank you for the nice feedback, regarding our property in Lompoc. We are very happy that you enjoyed yourself while visiting us and we hope that you will visit us again in the future. Have a great evening.
10/10 - Excelente
NILTON FERNANDO
18 de set. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
NILTON FERNANDO
Hospedou-se por 1 diária em set. de 2017
10/10 - Excelente
Viajante verificado
17 de out. de 2015
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo café da manhã!!!
Apesar de estadia de passagem (somente uma noite), considerei ótima.
Viajante verificado
8/10 - Boa
ITAMAR
14 de jul. de 2015
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ITAMAR
10/10 - Excelente
Jeff
Viagem a dois
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent room. Looked brand new.
Jeff
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR Ass. Hotel Manager em 20 de mai. de 2024
Thank you, Jeff, for taking the time to score and review our property. we strive to provide a great experience for our guests. we take pride in the condition of our hotel and try our best to keep it clean and comfortable. we are happy you enjoyed our property, and we hope to see you again soon. have a great day and safe travels
10/10 - Excelente
Alexandra
Viagem de negócios, Viagem com a família
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms were very cleaned and was near restaurants and stores
Alexandra
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR Ass. Hotel Manager em 20 de mai. de 2024
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon.
10/10 - Excelente
Jasmin Joy, Ontario
Viagem a dois
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amazing location and property. Would stay here again,
Jasmin Joy
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR Ass. Hotel Manager em 20 de mai. de 2024
Thank you, Jasmin, very much for taking the time to share your wonderful feedback following your most recent experience at Holiday Inn Express Lompoc. I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!
10/10 - Excelente
Elizabeth
Viagem em grupo, Viagem com a família
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Súper seguro y limpio
Elizabeth
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR hotel Manager em 19 de mai. de 2024
Thank you for sharing your great feedback. Your kind words regarding the cleanliness of our rooms and Guest Safety. That means a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon. Travel Safe!
10/10 - Excelente
Conchita
16 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Conchita
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR Ass. Hotel Manager em 17 de mai. de 2024
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I will be sharing your review during our next meeting with our team have a great day and as always safe travels
10/10 - Excelente
Nancy
Viagem com a família
12 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice, comfy rooms
Nancy
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR hotel Manager em 12 de mai. de 2024
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Clean and comfortable Rooms will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.
10/10 - Excelente
Alexandra
8 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had an amazing time there, very cleaned and breakfast was good and clean
Alexandra
Hospedou-se por 1 diária em mar. de 2024
Resposta de JR hotel Manager em 12 de mai. de 2024
Thank you for sharing your great feedback. Your kind words regarding the cleanliness and breakfast. That means a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon. Travel Safe!
10/10 - Excelente
Peggy
Viagem com a família
2 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was amazing, especially Jesse. They all went beyond what was expected to be helpful and very, very friendly. Every one of them was a breath of fresh air in this day and age.
Peggy
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JR hotel Manager em 5 de mai. de 2024
Thank you for being our guest at the Holiday Inn Express Lompoc and for your feedback. We are delighted that you thoroughly enjoyed your stay with us. We truly appreciate your gracious comments about our Staff and their attentive hospitality. We are fortunate to have them as a part of our team and are proud of their commitment to providing top of the line service. It will be our pleasure to share your kind compliments with them acknowledging their devotion to enriching guest experiences. We look forward to having the pleasure of hosting you again in the future when you visit the Lompoc area. Until then, we wish you safe travels!
10/10 - Excelente
marco
25 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Wonder ful
marco
Hospedou-se por 3 diárias em abr. de 2024
Resposta de JR hotel Manager em 5 de mai. de 2024
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast and rooms. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.
10/10 - Excelente
Martha
24 de abr. de 2024
Martha
Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 15 de mai. de 2024
Thank you for the 5 out of 5 score we truly appreciate it. we strive to provide a great guest experience so we are glad everything was as expected and hope you will return to stay with us again. have a great day!!
10/10 - Excelente
MELAD
23 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and good breakfast.
MELAD
Hospedou-se por 3 diárias em abr. de 2024
8/10 - Boa
Ellen
Viagem em grupo
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All the above; had problems with the tv.
Ellen
Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 21 de abr. de 2024
Thank you for staying with us at the Holiday Inn Express Lompoc. we are sorry about the issues you experienced with the TVs. we are currently working on an alternative solution. we hope you will give us a chance next time you are in the area have a great day
8/10 - Boa
David
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
David
Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 21 de abr. de 2024
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our _Hospitality. will be personally shared with our team during our morning huddle . We sincerely value your loyalty to our hotel and we look forward to being of service to you again soon.
2/10 - Terrível
Lei
11 de abr. de 2024
Lei
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk Supervisor em 6 de mai. de 2024
Thank you for your valuable feedback. We sincerely appreciate your positive experience during your stay with us. We eagerly await the opportunity to welcome you back for another pleasant visit.
10/10 - Excelente
SEONG EUN
9 de abr. de 2024
Pontos positivos: Condições e instalações da propriedade
SEONG EUN
Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 21 de abr. de 2024
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon.
2/10 - Terrível
Eric
5 de abr. de 2024
Eric
Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 5 de mai. de 2024
Thank you for choosing us for your recent visit. We are genuinely sorry for the experience you had at our property. there are no comments so we aren't exactly sure what we did wrong. but we are sorry for the way it negatively impacted your visit. We strive to be your home away from home and we are grateful for your feedback. We will share these concerns with the appropriate individuals to ensure this does not happen again. We regret not being able to give you the best experience possible. We would like to discuss these concerns in more detail with you; we request you to reach out to us directly, so that we can assist you further at hielompoc@ellishospitality.com or 805-736-2391. and ask to speak to one of the Hotel Managers Jesse or Terri
10/10 - Excelente
TRIET
Viagem com a família
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Check in was quick, rooms are clean, facility is safe, close by restaurants and shopping.
TRIET
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk Supervisor em 31 de mar. de 2024
“Thank you for your positive feedback! We’re delighted to hear that your check-in experience was swift, the rooms were clean, and you found our facility safe. Being close to restaurants and shopping is definitely a plus. We appreciate your patronage and look forward to welcoming you back soon! ”
8/10 - Boa
Sally
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jenny at front desk was lovely
Sally
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk Supervisor em 25 de mar. de 2024
Thank you for your feedback. We greatly appreciate your kind words about Jenny at our front desk. We strive to provide exceptional service, and it’s wonderful to hear that she made a positive impression.
10/10 - Excelente
Lisa
Viagem com família e crianças pequenas
14 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed in 3 hotels this trip. Lompoc was the quietest and the nicest. The breakfast was good and the ladies at the desk were friendly.
Lisa
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front desk Supervisor em 17 de mar. de 2024
Thank you for your kind words regarding your recent stay at our Lompoc hotel. We are delighted to learn that Lompoc stood out as the nicest and quietest among the three hotels you visited during your trip. Your positive experience with our breakfast and the friendly service provided by our front desk team brings us great joy.We hope to see you back soon and safe travels.
6/10 - Ok
Kin Fai
Viagem com a família
11 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
good location
Kin Fai
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front desk Supervisor em 12 de mar. de 2024
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again. Have a wonderful day and safe travels.
10/10 - Excelente
Ramiro
Viagem com a família
10 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Over all, checking in and the room was what I expected.
Ramiro
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk Supervisor em 18 de mar. de 2024
We appreciate your feedback! we are happy to hear you had a good experience with us. We hope to see you again soon! Safe Travels
2/10 - Terrível
Anthony
29 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários e comodidades
I didn't like the fact that I still haven't received my deposit and it's the 29th already
Anthony
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk Supervisor em 18 de mar. de 2024
"Dear Anthony,Thank you for reaching out. We apologize for any inconvenience regarding the deposit. Typically, deposits are released promptly after check-out. If you have not yet received your deposit, please do not hesitate to contact us. We are here to assist you.
6/10 - Ok
Jesus
22 de fev. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Jesus
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk Supervisor em 18 de mar. de 2024
Thank you for Your feedback!We hope to see you again.Safe Travels
10/10 - Excelente
Aura
20 de fev. de 2024
Aura
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk Supervisor em 25 de mar. de 2024
We sincerely appreciate your feedback. At our establishment, we are committed to delivering exceptional customer service, and I am delighted to hear that our front desk agent met your expectations.”
8/10 - Boa
Lee Anne
Viagem de negócios
13 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Na
Lee Anne
Hospedou-se por 1 diária em fev. de 2024
Resposta de KW em 21 de fev. de 2024
Thank you very much for taking the time to share rating following your most recent experience at Holiday Inn Express Lompoc. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!
10/10 - Excelente
Heidi
Viagem em grupo
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stay was so comfortable.
Heidi
Hospedou-se por 1 diária em jan. de 2024
Resposta de JR hotel Manager em 4 de fev. de 2024
Thank you for the review and we are glad your stay was comfortable. we strive to provide a great guest experience for all our guests. we are happy you stayed with us and hope to see you again in the future. have a great day!
10/10 - Excelente
David, Salinas
Viagem de negócios
30 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very friendly and easy to check in. Location was very clean and quiet. Convenient area easy access to local food areas.
David
Hospedou-se por 1 diária em jan. de 2024
Resposta de JR hotel Manager em 1 de fev. de 2024
We are so happy that you have reached out regarding your last visit. Your positive feedback inspires our continued passion to keep doing what we love to do; provide clean, comfortable and memorable experiences. I have shared your positive comments with our entire staff. Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.
10/10 - Excelente
Foster
Viagem a dois
27 de jan. de 2024
Pontos positivos: Comodidades
Property was well maintained staff polite and room was extremely clean. I have been a repeat customer.
Foster
Hospedou-se por 1 diária em jan. de 2024
Resposta de JR hotel Manager em 1 de fev. de 2024
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.
10/10 - Excelente
DAVID
8 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
DAVID
Hospedou-se por 2 diárias em jan. de 2024
Resposta de JR hotel Manager em 8 de jan. de 2024
Awesome 5 out of 5 we must have done everything up to your standards. thank you so much for being a guest at The Holiday Inn Express Lompoc we hope to see you again soon. Have a great day!
10/10 - Excelente
Jose
Viagem de negócios, Viagem a dois
6 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Jose
Hospedou-se por 1 diária em jan. de 2024
Resposta de JR hotel Manager em 8 de jan. de 2024
thank you for the 5 out 5 score we apricate it as we strive to provide a great guest experience. we hope to see you again here at the Holiday Inn Express Lompoc have a great day
10/10 - Excelente
Elizabeth
5 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We were at the property for 5 nights. We ate breakfast onsite every morning - was great! (Our son would have liked the biscuit and gravy option every morning.) We were able to do laundry during our stay - phone app was wonderful. We will definitely stay there again.
Elizabeth
Hospedou-se por 6 diárias em dez. de 2023
Resposta de JR hotel Manager em 8 de jan. de 2024
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast and laundry accommodations. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.
10/10 - Excelente
Vish
3 de jan. de 2024
Vish
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 8 de jan. de 2024
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at Holiday Inn Express Lompoc . I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!
10/10 - Excelente
JENNIFER
30 de dez. de 2023
JENNIFER
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 22 de jan. de 2024
Thank you for the 5 out of 5 score we truly appreciate it, and we are glad you had a great stay. we hope to see you again soon. Have a great day and as always safe travels.
10/10 - Excelente
Milagro
Viagem com família e crianças pequenas
30 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Milagro
Hospedou-se por 2 diárias em dez. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
Right on thank you for the 5 out of 5 it looks like we met your expectations. we are glad you enjoyed our property and we hope to see you again. safe travels.
10/10 - Excelente
Gwendolyn
30 de dez. de 2023
Gwendolyn
Hospedou-se por 3 diárias em dez. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
Nice thank you for the 10 out 10 score we appreciate it we are glad you had a great stay and high scores like this shows our owners the great job we are doing, and the level of service provided. have a great day and we hope to see you again soon.
10/10 - Excelente
Elizabeth
Viagem com a família
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our stay at the Holiday Inn was great! We were checked in by Jenny and she was fantastic. Jenny made sure that our room was located near an elevator due to my mother having issues with going up the stairs.
We enjoyed the various options for breakfast.
The rooms were clean, and the beds were very comfortable. I liked the large size of dove soaps that were available in the room.
For checkout, Terri helped us and everything went smoothly.
Overall, I enjoyed the stay and will book again.
Elizabeth
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast our room cleanliness and our amazing staff. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area. Have a great day and as always safe travels
10/10 - Excelente
Hernan
Viagem com a família, Viagem com família e crianças pequenas
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hernan
Hospedou-se por 5 diárias em dez. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
thank you for the 5 out of 5 score we work hard to serve our guests. we appreciate your business and hope to see you again soon. safe travels
10/10 - Excelente
LEI
25 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great service
LEI
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
We are so happy that you have reached out regarding your last visit. Your positive feedback inspires our continued passion to keep doing what we love to do; provide clean, comfortable and memorable experiences. I have shared your positive comments with our entire staff. Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.
10/10 - Excelente
Tam
25 de dez. de 2023
Tam
Hospedou-se por 2 diárias em dez. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
thank you for the 5 out of 5 score we apricate your business. have a great day and we hope to see you again soon
10/10 - Excelente
Hong
Viagem com a família
25 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hong
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.
10/10 - Excelente
Antonio
24 de dez. de 2023
Antonio
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.
2/10 - Terrível
Don
21 de dez. de 2023
Don
Hospedou-se por 2 diárias em dez. de 2023
Resposta de JR hotel Manager em 21 de dez. de 2023
good evening, we are sorry to hear you had a terrible experience at our property. there weren't any comments on what went wrong, and we would like to hear about the issues you experienced. can you please reach out to me at jesse@ellishospitality.com and please detail the issues you experienced at our hotel? We strive to provide great customer service and any time we fall short we personally want to hear about the issue as your satisfaction is our top priority and we can make sure to not make the same mistakes again. please accept our sincerest apologies on behalf of our entire team and please reach out. again, my email is jesse@ellishospitality.com you can also call 805-736-2391 and ask to speak with me or Terri. we hope you will give us another chance. have a good evening.
10/10 - Excelente
Isabelle
Viagem de negócios, Viagem a dois, Viagem com a família
18 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like how there's enough tolietries thats easy to use and enough to use for several days.
Isabelle
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR Front Desk Supervisor em 21 de dez. de 2023
Thank you for your review of our property. we strive to provide great customer service and we love hearing when guests are happy. we are glad your stay with us was great and we hope to see you again soon. stay safe and safe travels.