Fachada

Avaliações de Holiday Inn Express Lompoc, an IHG Hotel

2.5 out of 5

Avaliações

8,8

Excelente

Nota 10 - Excelente. 569 de 1002 avaliações" "
Nota 8 - Boa. 313 de 1002 avaliações" "
Nota 6 - Ok. 73 de 1002 avaliações" "
Nota 4 - Insatisfatória. 23 de 1002 avaliações" "
Nota 2 - Terrível. 24 de 1002 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

8,6/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Emerson

Pontos positivos: Serviço e funcionários e conforto do quarto
Muito bom
Cama confortável, café da manhã excelente. Sempre ficamos nos hotéis da rede. Limpeza deixou a desejar, mas voltaria sem dúvida.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR Front Desk Supervisor em 11 de dez. de 2023
Gracias por ser nuestro huésped en el Holiday Inn Express Lompoc. Nos complace saber sobre el servicio excepcional que usted y su familia recibieron de nuestro equipo. Estamos muy contentos de saber que superaron sus expectativas. Gracias por sus amables comentarios sobre nuestro desayuno y habitaciones. Fue un placer para nosotros acomodarlo. Esperamos que usted y su familia vuelvan a visitarnos la próxima vez que estén en la zona.

8/10 - Boa

Fabio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom.
Hospedou-se por 1 diária em jul. de 2023
Resposta de JR Front Desk Supervisor em 11 de dez. de 2023
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our Breakfast and rooms. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quarto enorme, camas ótimas, chuveiro muito bom, roupas de cama e banho excelentes, microondas, frigobar, cafeteira Keurig, boas amenidades de banho, café da manhã bom. Recomendo demais ficar em Lompoc como uma opção mais econômica frente à Santa Barbara e o Holiday Inn Express foi uma feliz e acertada escolha!
Hospedou-se por 1 diária em out. de 2019
Resposta de Holiday Inn Express staff/ Lompoc em 23 de out. de 2019
Thank you so much for the kind feedback! We are very happy to see that you enjoyed your room and breakfast, we would love to see you again in the future! We wish you a wonderful day.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel muito limpo, quarto grande e cama excelente.
Hospedou-se por 1 diária em jan. de 2018
Resposta de Lompoc Holiday Inn Staff em 18 de jan. de 2018
Thank you for the nice feedback, regarding our property in Lompoc. We are very happy that you enjoyed yourself while visiting us and we hope that you will visit us again in the future. Have a great evening.

10/10 - Excelente

NILTON FERNANDO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2017

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo café da manhã!!!
Apesar de estadia de passagem (somente uma noite), considerei ótima.

8/10 - Boa

ITAMAR

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Jeff

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent room. Looked brand new.
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR Ass. Hotel Manager em 20 de mai. de 2024
Thank you, Jeff, for taking the time to score and review our property. we strive to provide a great experience for our guests. we take pride in the condition of our hotel and try our best to keep it clean and comfortable. we are happy you enjoyed our property, and we hope to see you again soon. have a great day and safe travels

10/10 - Excelente

Alexandra

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms were very cleaned and was near restaurants and stores
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR Ass. Hotel Manager em 20 de mai. de 2024
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon.

10/10 - Excelente

Jasmin Joy, Ontario

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amazing location and property. Would stay here again,
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR Ass. Hotel Manager em 20 de mai. de 2024
Thank you, Jasmin, very much for taking the time to share your wonderful feedback following your most recent experience at Holiday Inn Express Lompoc. I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!

10/10 - Excelente

Elizabeth

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Súper seguro y limpio
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR hotel Manager em 19 de mai. de 2024
Thank you for sharing your great feedback. Your kind words regarding the cleanliness of our rooms and Guest Safety. That means a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon. Travel Safe!

10/10 - Excelente

Conchita

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR Ass. Hotel Manager em 17 de mai. de 2024
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I will be sharing your review during our next meeting with our team have a great day and as always safe travels

10/10 - Excelente

Nancy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice, comfy rooms
Hospedou-se por 1 diária em mai. de 2024
Resposta de JR hotel Manager em 12 de mai. de 2024
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Clean and comfortable Rooms will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.

10/10 - Excelente

Alexandra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had an amazing time there, very cleaned and breakfast was good and clean
Hospedou-se por 1 diária em mar. de 2024
Resposta de JR hotel Manager em 12 de mai. de 2024
Thank you for sharing your great feedback. Your kind words regarding the cleanliness and breakfast. That means a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon. Travel Safe!

10/10 - Excelente

Peggy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was amazing, especially Jesse. They all went beyond what was expected to be helpful and very, very friendly. Every one of them was a breath of fresh air in this day and age.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de JR hotel Manager em 5 de mai. de 2024
Thank you for being our guest at the Holiday Inn Express Lompoc and for your feedback. We are delighted that you thoroughly enjoyed your stay with us. We truly appreciate your gracious comments about our Staff and their attentive hospitality. We are fortunate to have them as a part of our team and are proud of their commitment to providing top of the line service. It will be our pleasure to share your kind compliments with them acknowledging their devotion to enriching guest experiences. We look forward to having the pleasure of hosting you again in the future when you visit the Lompoc area. Until then, we wish you safe travels!

10/10 - Excelente

marco

Pontos positivos: Limpeza e condições e instalações da propriedade
Wonder ful
Hospedou-se por 3 diárias em abr. de 2024
Resposta de JR hotel Manager em 5 de mai. de 2024
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast and rooms. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.

10/10 - Excelente

Martha

Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 15 de mai. de 2024
Thank you for the 5 out of 5 score we truly appreciate it. we strive to provide a great guest experience so we are glad everything was as expected and hope you will return to stay with us again. have a great day!!

10/10 - Excelente

MELAD

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and good breakfast.
Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

Ellen

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All the above; had problems with the tv.
Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 21 de abr. de 2024
Thank you for staying with us at the Holiday Inn Express Lompoc. we are sorry about the issues you experienced with the TVs. we are currently working on an alternative solution. we hope you will give us a chance next time you are in the area have a great day

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 21 de abr. de 2024
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our _Hospitality. will be personally shared with our team during our morning huddle . We sincerely value your loyalty to our hotel and we look forward to being of service to you again soon.

2/10 - Terrível

Lei

Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk Supervisor em 6 de mai. de 2024
Thank you for your valuable feedback. We sincerely appreciate your positive experience during your stay with us. We eagerly await the opportunity to welcome you back for another pleasant visit.

10/10 - Excelente

SEONG EUN

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 21 de abr. de 2024
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon.

2/10 - Terrível

Eric

Hospedou-se por 1 diária em abr. de 2024
Resposta de JR hotel Manager em 5 de mai. de 2024
Thank you for choosing us for your recent visit. We are genuinely sorry for the experience you had at our property. there are no comments so we aren't exactly sure what we did wrong. but we are sorry for the way it negatively impacted your visit. We strive to be your home away from home and we are grateful for your feedback. We will share these concerns with the appropriate individuals to ensure this does not happen again. We regret not being able to give you the best experience possible. We would like to discuss these concerns in more detail with you; we request you to reach out to us directly, so that we can assist you further at hielompoc@ellishospitality.com or 805-736-2391. and ask to speak to one of the Hotel Managers Jesse or Terri

10/10 - Excelente

TRIET

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Check in was quick, rooms are clean, facility is safe, close by restaurants and shopping.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk Supervisor em 31 de mar. de 2024
“Thank you for your positive feedback! We’re delighted to hear that your check-in experience was swift, the rooms were clean, and you found our facility safe. Being close to restaurants and shopping is definitely a plus. We appreciate your patronage and look forward to welcoming you back soon! ”

8/10 - Boa

Sally

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jenny at front desk was lovely
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk Supervisor em 25 de mar. de 2024
Thank you for your feedback. We greatly appreciate your kind words about Jenny at our front desk. We strive to provide exceptional service, and it’s wonderful to hear that she made a positive impression.

10/10 - Excelente

Lisa

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed in 3 hotels this trip. Lompoc was the quietest and the nicest. The breakfast was good and the ladies at the desk were friendly.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front desk Supervisor em 17 de mar. de 2024
Thank you for your kind words regarding your recent stay at our Lompoc hotel. We are delighted to learn that Lompoc stood out as the nicest and quietest among the three hotels you visited during your trip. Your positive experience with our breakfast and the friendly service provided by our front desk team brings us great joy.We hope to see you back soon and safe travels.

6/10 - Ok

Kin Fai

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
good location
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front desk Supervisor em 12 de mar. de 2024
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again. Have a wonderful day and safe travels.

10/10 - Excelente

Ramiro

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Over all, checking in and the room was what I expected.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk Supervisor em 18 de mar. de 2024
We appreciate your feedback! we are happy to hear you had a good experience with us. We hope to see you again soon! Safe Travels

2/10 - Terrível

Anthony

Pontos negativos: Limpeza, serviço e funcionários e comodidades
I didn't like the fact that I still haven't received my deposit and it's the 29th already
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk Supervisor em 18 de mar. de 2024
"Dear Anthony,Thank you for reaching out. We apologize for any inconvenience regarding the deposit. Typically, deposits are released promptly after check-out. If you have not yet received your deposit, please do not hesitate to contact us. We are here to assist you.

6/10 - Ok

Jesus

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk Supervisor em 18 de mar. de 2024
Thank you for Your feedback!We hope to see you again.Safe Travels

10/10 - Excelente

Aura

Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk Supervisor em 25 de mar. de 2024
We sincerely appreciate your feedback. At our establishment, we are committed to delivering exceptional customer service, and I am delighted to hear that our front desk agent met your expectations.”

8/10 - Boa

Lee Anne

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Na
Hospedou-se por 1 diária em fev. de 2024
Resposta de KW em 21 de fev. de 2024
Thank you very much for taking the time to share rating following your most recent experience at Holiday Inn Express Lompoc. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!

10/10 - Excelente

Heidi

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stay was so comfortable.
Hospedou-se por 1 diária em jan. de 2024
Resposta de JR hotel Manager em 4 de fev. de 2024
Thank you for the review and we are glad your stay was comfortable. we strive to provide a great guest experience for all our guests. we are happy you stayed with us and hope to see you again in the future. have a great day!

10/10 - Excelente

David, Salinas

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very friendly and easy to check in. Location was very clean and quiet. Convenient area easy access to local food areas.
Hospedou-se por 1 diária em jan. de 2024
Resposta de JR hotel Manager em 1 de fev. de 2024
We are so happy that you have reached out regarding your last visit. Your positive feedback inspires our continued passion to keep doing what we love to do; provide clean, comfortable and memorable experiences. I have shared your positive comments with our entire staff. Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.

10/10 - Excelente

Foster

Viagem a dois
Pontos positivos: Comodidades
Property was well maintained staff polite and room was extremely clean. I have been a repeat customer.
Hospedou-se por 1 diária em jan. de 2024
Resposta de JR hotel Manager em 1 de fev. de 2024
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.

10/10 - Excelente

DAVID

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de JR hotel Manager em 8 de jan. de 2024
Awesome 5 out of 5 we must have done everything up to your standards. thank you so much for being a guest at The Holiday Inn Express Lompoc we hope to see you again soon. Have a great day!

10/10 - Excelente

Jose

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de JR hotel Manager em 8 de jan. de 2024
thank you for the 5 out 5 score we apricate it as we strive to provide a great guest experience. we hope to see you again here at the Holiday Inn Express Lompoc have a great day

10/10 - Excelente

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We were at the property for 5 nights. We ate breakfast onsite every morning - was great! (Our son would have liked the biscuit and gravy option every morning.) We were able to do laundry during our stay - phone app was wonderful. We will definitely stay there again.
Hospedou-se por 6 diárias em dez. de 2023
Resposta de JR hotel Manager em 8 de jan. de 2024
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast and laundry accommodations. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.

10/10 - Excelente

Vish

Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 8 de jan. de 2024
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at Holiday Inn Express Lompoc . I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!

10/10 - Excelente

JENNIFER

Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 22 de jan. de 2024
Thank you for the 5 out of 5 score we truly appreciate it, and we are glad you had a great stay. we hope to see you again soon. Have a great day and as always safe travels.

10/10 - Excelente

Milagro

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
Right on thank you for the 5 out of 5 it looks like we met your expectations. we are glad you enjoyed our property and we hope to see you again. safe travels.

10/10 - Excelente

Gwendolyn

Hospedou-se por 3 diárias em dez. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
Nice thank you for the 10 out 10 score we appreciate it we are glad you had a great stay and high scores like this shows our owners the great job we are doing, and the level of service provided. have a great day and we hope to see you again soon.

10/10 - Excelente

Elizabeth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our stay at the Holiday Inn was great! We were checked in by Jenny and she was fantastic. Jenny made sure that our room was located near an elevator due to my mother having issues with going up the stairs. We enjoyed the various options for breakfast. The rooms were clean, and the beds were very comfortable. I liked the large size of dove soaps that were available in the room. For checkout, Terri helped us and everything went smoothly. Overall, I enjoyed the stay and will book again.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast our room cleanliness and our amazing staff. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area. Have a great day and as always safe travels

10/10 - Excelente

Hernan

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em dez. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
thank you for the 5 out of 5 score we work hard to serve our guests. we appreciate your business and hope to see you again soon. safe travels

10/10 - Excelente

LEI

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great service
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
We are so happy that you have reached out regarding your last visit. Your positive feedback inspires our continued passion to keep doing what we love to do; provide clean, comfortable and memorable experiences. I have shared your positive comments with our entire staff. Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.

10/10 - Excelente

Tam

Hospedou-se por 2 diárias em dez. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
thank you for the 5 out of 5 score we apricate your business. have a great day and we hope to see you again soon

10/10 - Excelente

Hong

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.

10/10 - Excelente

Antonio

Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR hotel Manager em 31 de dez. de 2023
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.

2/10 - Terrível

Don

Hospedou-se por 2 diárias em dez. de 2023
Resposta de JR hotel Manager em 21 de dez. de 2023
good evening, we are sorry to hear you had a terrible experience at our property. there weren't any comments on what went wrong, and we would like to hear about the issues you experienced. can you please reach out to me at jesse@ellishospitality.com and please detail the issues you experienced at our hotel? We strive to provide great customer service and any time we fall short we personally want to hear about the issue as your satisfaction is our top priority and we can make sure to not make the same mistakes again. please accept our sincerest apologies on behalf of our entire team and please reach out. again, my email is jesse@ellishospitality.com you can also call 805-736-2391 and ask to speak with me or Terri. we hope you will give us another chance. have a good evening.

10/10 - Excelente

Isabelle

Viagem de negócios, Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like how there's enough tolietries thats easy to use and enough to use for several days.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de JR Front Desk Supervisor em 21 de dez. de 2023
Thank you for your review of our property. we strive to provide great customer service and we love hearing when guests are happy. we are glad your stay with us was great and we hope to see you again soon. stay safe and safe travels.