Hotéis perto de Lojas em Serendra 00

"I am very particular about hotel bathrooms, and I am very disappointed and dissatisfied with the bathroom in my room. Not only it is small, the water splatters on the floor outside the shower because the glass door is halfway open. The beds are comfortable, the pillows are not firm, towels are very old and over used. The towel are faded and the threads are coming off on the edges. The hotel staff are not very welcoming, they don't greet customers with a big smile, their faces has no emotions...

"Staff is extremely friendly and welcoming. Breakfast buffet is a perfect start to the day. Swim pool has a great bar and pool is very nice. Definitely will stay here again."

"Was good for the price, the free breakfast is whatever they bring you and if you have an open mind, you will enjoy it. Staff are amazing, room clean but could use some general maintenance. The location is good but there is loud music far into the night, i still heard it at 5am. Walkability is easy and grab is quick, pool is just ok for a quick cool off. Over all was good, no real complaints."

"Very curtious place "

"Clean room, no slippers but thats ok. Not enough towels if u wanted to swim which sucked. No hand soaps in bathroom so u had to go in shower to get soap. No kitchen towel so u had to use shower towels. No extra elevator key if you have more than 2 people with you."

"Clean room, nice staff, close to food place and mall"

"Great amenities. Some issues with the toilet needing repairs but resolved it with the owner."

"It was very clean and very nice. I was very excited about cooking there, but there was nothing to cook with no plates no utensils nothing."

"We were really looking forward to our stay here and assumed everything was set. However, when we got to the property around 8 PM, the front desk informed us that our host, Marianne, had not sent them the required endorsement to allow us to stay, so they prevented us from checking in. We tried calling and messaging Marianne and Jarre multiple times through the emergency line they had provided us, but no one answered, so we had to wait in the lobby for another 1.5 hours. After several attempts, we...

"clean"

"I did not have chance yo dis ik the pool but I ate breakfast almost dailym staff are very accommodating, outstanding service. Foods are great."

"The Tower front desk refused to check us in because the owner did not provide them our booking information. Our booking was paid for and confirmed by Expedia, still we Were not given access to our paid room. I incurred additional expense booking a place to stay for the night. Stressful experience for me which could have been avoided had the owner communicated with the Tower staff. . "

"Room is good and they allowed me to check in early."