8/10 - Boa
Giuda S.
22 de fev. de 2026
Pontos positivos: Limpeza
when we got there there was a potential of a gas leak and a gas company truck had been called. The I contacted the host a message returned that we should leave immediately and they would let us know when we could return. The cleaning people had alerted the host, they had contacted the gas company, and the gas company had arrived. Yet we, arriving an hour past check in just learned that we should evacuate immediately.We were disappointed, tired, and traveling with our 75lb dog. We expressed our disappointment and were told to try a pizza shop down the road-it was closed. After we asked we were told it would be at least 7:30 when we'd be allowed in.It was all civil, but I was disappointed that dinner (we got some food at a gas station) wasn't comped or that we were not offered a late check out. If I had stayed later, it would be 50 per hour and yet I couldn't enter for 2.5 hours (125 value?)We also contacted them to explain that there was a lot of dog poo in the yard because the house book says we will be charged 50 if waste remains. Oops was their response. The house book gives many reasons they shouldn't be held responsible for problems, but contrastingly, charges were listed for what a customer might do and the charges that would be incurred.Overall, the place was very nice and we might even stay there again; however it did feel that the protection of owner was very heavy and the care/hospitality toward their customer was lacking.
Giuda S.
Hospedou-se por 2 diárias em fev. de 2026