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Avaliações de The Wild Pheasant Hotel & Spa

4 out of 5
The Wild Pheasant Hotel & Spa
Berwyn Road, Llangollen, Wales

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 205 de 446 avaliações" "
Nota 8 - Boa. 151 de 446 avaliações" "
Nota 6 - Ok. 54 de 446 avaliações" "
Nota 4 - Insatisfatória. 24 de 446 avaliações" "
Nota 2 - Terrível. 12 de 446 avaliações" "

8,6/10

Limpeza

8,8/10

Serviço e funcionários

8,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Rob

Lovely place. Friendly staff. Nice rooms. Fabulous food. Definitely will return
Hospedou-se por 1 diária em abr. de 2024
Resposta de SD em 29 de abr. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

8/10 - Boa

Michael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Walk in shower had no anti slip mat and was quite dangerous,there was not a backup toilet roll in the bathroom not that it was needed but was expected. The staff were friendly and helpful.
Hospedou-se por 1 diária em abr. de 2024
Resposta de SD em 21 de abr. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

10/10 - Excelente

Cath

Hospedou-se por 1 diária em abr. de 2024
Resposta de SD em 15 de mai. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

2/10 - Terrível

Sam

A split second mistake was made by myself on the booking and I phoned straight away to change to the next night and expected to pay more but my request was declined due to booking T&Cs - shame really because they could of had more money from us 😠
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 19 de mai. de 2024
Hi Sam, When is your booking?

8/10 - Boa

Andrew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice staff and food. I thought the room (two singles as sharing with my son) was a little tired
Hospedou-se por 1 diária em abr. de 2024
Resposta de SD em 16 de abr. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

8/10 - Boa

Jane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Liked everything. Spa occasionally too busy
Hospedou-se por 3 diárias em mar. de 2024
Resposta de SD em 6 de abr. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

10/10 - Excelente

Sarah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My husband and I stayed here for the second year running for our wedding anniversary and we weren’t disappointed. The staff were helpful and friendly at check in. Our double room was comfortable, spacious and clean. The spa was £10pp for hotel residents that hadn’t booked direct but it was worth it. I also paid for a neck shoulder and back massage - would highly recommend Tracy! Dinner was in the Courtyard restaurant - we had 3 courses and a bottle of wine for under £100 and there were plenty of vegetarian options for us! The bed was comfortable and we slept for 9 hours! Check out was 11. We would have got breakfast if we hadn’t slept in! We hope to come back next year for our 3 year anniversary!
Hospedou-se por 1 diária em mar. de 2024
Resposta de SD em 6 de abr. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

8/10 - Boa

Rebecca

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Short walk into the town centre and decent hotel room. It wasn't made clear that use of the spa facilities was an additional cost of £10 per person per hour.
Hospedou-se por 1 diária em mar. de 2024
Resposta de SD em 6 de abr. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

10/10 - Excelente

Tushar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de SD em 6 de abr. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

10/10 - Excelente

Sophia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gorgeous hotel. Absolutely love it here. Will definitely be back ❤️
Hospedou-se por 1 diária em mar. de 2024
Resposta de SD em 20 de mar. de 2024
Thank you for choosing to stay at the Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant Team

4/10 - Insatisfatória

Adriana

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was very nice. The only disappointment was that we were unable to use the spa. Not sure how that works that guests need to book a slot to use it. We were under impression that as guests we would be able to use it. Feel very let down unfortunately.
Hospedou-se por 1 diária em mar. de 2024
Resposta de SD em 6 de abr. de 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

8/10 - Boa

Lorraine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A lovely hotel with great food, great staff and great facilities. I enjoyed the spa pool. We came for Spa facilities and there was no availability on dates and times we were there for treatments. So I would recommend booking way in advance.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Guest Services em 9 de mar. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

10/10 - Excelente

Ryan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A great place to stay friendly welcoming staff good food very relaxing. Only issue we had was because we booked thru experia we could only use the spa facilities if we paid extra which was annoying
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Guest Services em 9 de mar. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

8/10 - Boa

Dario

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Guest Services em 9 de mar. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

8/10 - Boa

David

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Good
A pleasant and good stay.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Services em 9 de mar. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

8/10 - Boa

Mark

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dog friendly
We travelled to Llangollen for a mini break and dog training
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Guest Services em 9 de mar. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

8/10 - Boa

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Guest Services em 4 de fev. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay with us. We hope to welcome you again soon. The Wild Pheasant Team

2/10 - Terrível

Martin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Will never go back
Lovely greeting at reception, but uncomfortable bed, room over the bar so noisy and found out that a knackered air con unit outside my bedroom window kicks in about every 5 minutes and makes a horrible droning noise Easily loud enough to wake you. Terrible nights sleep. Also got spammed by the hotel before my stay.... "would you like to upgrade your room", "Would you like to add breakfast or a meal", "Would you like to add spa access"
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Services em 4 de fev. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, wWe hope to welcome you again soon. The Wild Pheasant Team

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Services em 4 de fev. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay with us. We hope to welcome you again soon. The Wild Pheasant Team

2/10 - Terrível

Anna

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Guest Services em 4 de fev. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, . We hope to welcome you again soon. The Wild Pheasant Team

8/10 - Boa

Yvonne

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Lucy em 17 de jan. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay with us. We hope to welcome you again soon. The Wild Pheasant Team

6/10 - Ok

Steven

Viagem em grupo
Pontos positivos: Serviço e funcionários
Not as good as last year,
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Services em 4 de fev. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, We hope to welcome you again soon. The Wild Pheasant Team

4/10 - Insatisfatória

Mark

Viagem com a família
Pontos positivos: Serviço e funcionários
Ok for one night
It was ok but wouldn’t stay here again. The breakfast was expensive for what it was.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Services em 4 de fev. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, We hope to welcome you again soon. The Wild Pheasant Team

2/10 - Terrível

Scott

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Dated cold room
Wow this hotel needs to buy decent beds not the cheapest poor quality ones they have in room 203, I had the worse sleep I've ever had in a hotel.the room was absolutely freezing they turned the heating off in the early hours the bed a single one was poor quality more suited for a child the room was dated and had paint and dirt around the window.The only nice thing was the reception staff Melody who went out of her way to help me get extra blankets for the bed the hydro pool was very good.The bar was poor due to a wedding party the service was slow and the staff indifferent.I can't believe it was £200 pound for a room only stay this hotel is very dated in parts I wouldn't stay there again!!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Guest Services em 4 de fev. de 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, We hope to welcome you again soon. The Wild Pheasant Team

2/10 - Terrível

Stephen

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
On arrival was allocated a room with mould on ceiling and walls, was then reallocated a fresh room of a much lesser standard. Was not allowed to use the facilities without paying an additional £10 per person due to the fact that we booked through a third party ie Expedia
Hospedou-se por 1 diária em nov. de 2023
Resposta de guest services em 9 de dez. de 2023
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa. We are sorry your package did not contain spa access, if you'd like one that does please book direct. We hope to welcome you again soon. The Wild Pheasant Team

10/10 - Excelente

Paul

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I ve stayed here four times before and thoroughly enjoyed it. The room was nice, spacious and clean. Tea, Coffee and biscuits on hand. Parking is easy. Staff very friendly and helpful and in the bar will always have a chat and make you feel welcome if not busy. I think its great to be able to use the Spa as part of your stay for an hour. For longer stays room is cleaned at your request so don't get disturbed. Aldi and Home Bargains across the road. Nice 10 min walk into town along the river. My only things were I was in Room 110 and the WiFi didn't seem very constant maybe just need a booster. Also I ate at the Drinking Fountain twice and understand the cost of living but as nice and filling as the meal was I thought £38 for a two course meal, Steak being the main a bit pricey. Happy and look forward to staying again and strongly recommend.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Guest Services em 11 de nov. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Booked for a night on 26/10. Lovely welcome. Staff were brilliant. Room was spacious, TV was one of the biggest I’ve seen in a hotel room. Bedding was ridiculously comfortable and the underfloor heating in the bathroom was fantastic!
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Services em 2 de nov. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Chris

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely, short one night stay. Very nice venue, room and surroundings and a very short walk into Llangollen
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Services em 2 de nov. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Carolyne

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The bedroom was lovely and we really enjoyed the spa. Very friendly staff despite being short staffed. Thank you.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Services em 2 de nov. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 - Boa

Keith

Viagem com a família
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Nice hotel
The hotel is lovely, staff are very friendly. But for a three day stay we never had housekeeping visit once, and we had to request things like sanitary products in the bathroom. For a 4 star hotel I would expect at least 1 visit in three days but overall the hotel is nice.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Guest Services em 2 de nov. de 2023
Thankyou for taking the time to leave us with your feedback, we do service bedrooms but at your request, if you don't have your bedroom cleaned we donate money to have tree's planted as part of our environmental policy. You can read about this, in our welcome letter, hotel info book and housekeeping signage in the bedroom. If you are staying with us again please just ask, it's no problem. We hope to welcome you again soon.

10/10 - Excelente

Jenny

Lovely place
Lovely hotel. Spa is great. Had a facial and can’t recommend the lady enough.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Services em 2 de nov. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 - Boa

John

Hospedou-se por 1 diária em out. de 2023
Resposta de guest services em 9 de dez. de 2023
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa. We are delighted you enjoyed your stay. We hope to welcome you again soon. The Wild Pheasant Team

10/10 - Excelente

Kevan

Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Services em 2 de nov. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Mark

A excellent venu👍
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Services em 2 de nov. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Dave

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service from Scott, lovely Spa and spacious bedroom. Whatever you do don't stop at the Chainbridge Hotel, it is appalling, stop here !
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Services em 15 de out. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Harley

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2023
Resposta de Guest Services em 15 de out. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Edward

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Services em 9 de out. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

6/10 - Ok

Katie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The mattress was very hard and had a dip in the middle not a comfortable stay 😞
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Services em 2 de out. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 - Boa

Sydney

Hospedou-se por 2 diárias em set. de 2023
Resposta de Guest Services em 2 de out. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

JAKE

Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Services em 2 de out. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

6/10 - Ok

Richard

Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Services em 15 de out. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Geoffrey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Services em 20 de set. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 - Boa

Steve

Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Services em 19 de set. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 - Boa

Aliyah

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Last minute stay but was quite expensive for the room that you got, rooms could do with renovation as the rest of the hotel is really well kept. Breakfast was good but waited quite a while. Staff were also really friendly. Overall good stay but wasn’t so keen on the room.
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Services em 18 de set. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

6/10 - Ok

John

Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Services em 13 de set. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

S

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2023
Resposta de Guest Services em 13 de set. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Jane

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023
Resposta de Guest Services em 13 de set. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Disapponting
Stay here quite often but the rooms have been quite hit and miss the last two stays, mattress felt really old and worn. Staff lovely as ever.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Guest Services em 31 de ago. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 - Boa

Shirley

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful Hoel
A beautiful hotel , rooms were great .
Hospedou-se por 1 diária em ago. de 2023
Resposta de Guest Services em 29 de ago. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 - Excelente

Sara

Hospedou-se por 2 diárias em ago. de 2023
Resposta de Guest Services em 30 de ago. de 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are so glad you enjoyed your stay, we look forward to welcoming you again soon. The Wild Pheasant Team