6/10 - Ok
Penny N., Conestogo,Canada
6 de nov. de 2023
Lisbon-Tagus River Area
Quite disappointed with this booking/stay. A huge communication breakdown. Nowhere on the booking did it state the keys & agreement signing for the property had to occur at a different location than the property. Therefore when we arrived we had to make 2 stops to get to apartment location. BmyGuest is a 3rd party so you have to go to a random location for paperwork & key pick up & then proceed to your accommodation. They never reached out to me until the day of the booking… I tried 2 days + 1 day before with no response. They blamed on Vrbo. Limited items in apartment ie… only 1 glass, limited dishes… no basic things like spices or extra toilet paper/paper towels. White comforter had stains & dirt on it… not clean for certain. Location was fantastic and apartment new so this was a bonus.
Penny N.
Hospedou-se por 2 diárias em nov.. de 2023