8/10 - Boa
Jimmie C.
24 de jul. de 2025
Beautiful Loft With A Few Issues
We were excited to stay in the beautiful loft apartment in downtown Lillington. A great location above a coffee shop. Check in process was seamless; the host was always responsive. When I requested an early check due to arriving early in Lillington, my request was accommodated. We actually arrived at the loft at 4pm, regular check in time. After booking the loft, I inquired about the window coverings due to a prior review, which stated the windows were not covered. I was informed "all windows have blinds now" but the front door had a window that was not covered. The front door window prevented privacy in the living room where there is a pull out sleeper sofa. Other issues were: no hand towel in the 1/2 bath, very little bath gel in the shower, tissue in the commode and hair in the shower drain. The cleanliness of the loft was a concern. When I contacted the host, I was provided with a towel for the 1/2 bath and drapery with hooks to temporarily cover the front door window. Our stay became disappointing because I had additional work as I cleaned the commode, the shower prior to showering and hung the make shift curtain over the front door. On the day we checked out, there was a large roach in the kitchen. We left early and contacted our exterminator to ensure we did not transport any pest. The host was apologetic and provided a partial refund. I hope my comments will be adddressed to improve the stay for the next person/family.
Jimmie C.
Hospedou-se por 2 diárias em jul. de 2025