6/10 - Ok
Alissa, New York
Viagem com a família
6 de ago. de 2025
Pontos positivos: Limpeza e serviço e funcionários
The Castle needs a good renovation overhaul. The room was spacious with big furniture but otherwise nothing great and run down. Staff was friendly but didn’t go out of their way (we were there to celebrate an accomplishment of my child and definitely let them know… to which they suggested I pay for an upgrade… even a little handwritten “great job kid we’re so proud of you” would have gone a long way.) Noise traveled easily into our room but quiet hours were respected so we got good sleep. Wish it had been more exciting, magical, and less run down. The highlight was the morning where it was too cold to swim but my kid begged… no one was out so the pool staff put offered to put on whatever music my kid wanted. She happily listened to Ariana Grande for the 20 mins she lasted in the cold weather though!!! We ended up spending very little time there and could have had a spectacular hotel room somewhere else for the cost of this room. Again, wasn’t terrible, but wasn’t worth the $$$$.
Alissa
Hospedou-se por 1 diária em jul. de 2025
