Chalés em Les Éboulements, QC

"Nous avons passé un magnifique séjour. Le chalet est bien situé, propre et dans un endroit calme. Très facile d'accès."

"fireplace didn't work, oven door wasn't closing, dishwasher top rack was broken and the hot tub water change was 54 days overdue. We emailed the hots a couple of times, someone came to check on ameneties but nothing was fixed during our week long stay"

"A few things stand out as especially problematic:Loss of essential facilities — No working toilets or ability to clean up on your last day is a major disruption, not a minor issue. Overflowing dirty water into a lower-level shower is also a health and safety concern.Lack of timely response — Calling several times and only reaching voicemail when the situation is urgent would make anyone feel abandoned.Poor customer service — Finally getting through only to be put on hold because your French...

"Very relaxing location. Love all aspect of the place. Kitchen fully equipped. Spa very enjoyable. Additionally when a safety concern arose, host’s team reacted promptly and to our satisfaction. Small issue with bed sheets cleanliness that was easily resolved on our own. "

"Superbe lieu, le tout bien pensé: sentiers à partir de l’hôtel, installations recherchées et logiques, vue dont on ne se fatigue pas, confort du lit et des draps, douche géniale et cuisine bien équipée. Je recommande 100%"