The property was very nice and exactly as described. It was me and 9 friends and we were in Lava for my 32 birthday. Quiet time was at 11 pm but we weren't ready for bed so we decided to make cookies and listen to music. At 11:20 pm an elderly woman literally bursts through the door (we are all LGBTQ+ and most of us were Hispanic/black) she looked at us with disgust and told us "people like you don't belong here". I understand quiet time is at 11 and we did have music playing, but if you rent somewhere out for 10 people, you have to expect that there will be some noise. The upstairs tenants should NOT have the ability to literally storm in and harass guests who paid a lot of money to have a good time. There was no lock on the door that connects to the upstairs. The lady yelled at us, threatened to call the police on us, told us we don't belong there, then demanded we go to sleep. Again, this was 11:20 pm only 20 minutes past quiet time and we were not being excessively loud. I emailed the host and she was very quick to respond. She refunded me for one night of our two night stay and promised to put a deadbolt on the door the next day. We were uncomfortable but agreed to continue our stay if a lock was added to prevent another incident. Unfortunately the host was unable to find someone to install the lock. We barricaded the door and didn't have any other problems with the neighbors but we were very on edge the rest of our trip. The host did everything she could to correct the issue and I don't blame her at all. I didn't know whether to include the incident in my review but I felt it would be irresponsible of me not to mention it for future guests. If you're planning a quiet family vacation where you're in bed by 9pm, this place will be great. If you're visiting from out of town to relax with your friends, this probably isn't the place for you.