Casas de Férias em Lauenen, BE

"Tivemos um pequeno problema no check in pois nos colocaram em um quarto que haveria a necessidade de troca durante o periodo da estadia sem oferecer uma opção de contorno o que nos deixou bem insatisfeitos. Porem, a situação foi muito bem resolvida no dia seguinte pelo gerente José o que fica os nossos parabens pelos seus serviços de excelencia, assim como os funcionários Alice e Axel. A Alice é o máximo no cafe da manhã e o Axel no jantar. Aliás, o restaurante do hotel tem uma comida divina."

"The bed was very small, and the mattress was uncomfortable and uneven. There were only two small, poor-quality pillows. The room was extremely hot, and the corridors had an unpleasant smell. The service was disappointing — we had to argue to get the parking spot that was promised at the time of booking. Upon checkout, in the rain, no umbrella or assistance was offered. They also did not seem open to hearing our feedback at the end of our stay."

"Personnel très accueillant et chaleureux, la chambre était propre et très bien située avec une vue splendide. La cuisine était d'une très belle saveur pour nos papilles gustatives, un régal ."

"Outstanding and beautiful stay ! Loved the entire day we spent here. Wonderful staff and service and beautiful room on the second floor. We will be back to spend more time at this wonderful hotel."

"Localizacao excelente, quarto muito bom novo e espaçoso, serviço razoável "