Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 653 de 1002 avaliações" "
10 - Excelente
653
Nota 8 - Boa. 195 de 1002 avaliações" "
8 - Boa
195
Nota 6 - Ok. 89 de 1002 avaliações" "
6 - Ok
89
Nota 4 - Insatisfatória. 34 de 1002 avaliações" "
4 - Insatisfatória
34
Nota 2 - Terrível. 31 de 1002 avaliações" "
2 - Terrível
31
9,0/10
Limpeza
8,8/10
Serviço e funcionários
8,6/10
Comodidades
9,0/10
Condições e instalações da propriedade
8,8/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
MARIA DE FÁTIMA
Viagem com a família
15 de dez. de 2021
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Adoramos tudo na estadia. Ótima localização!!
MARIA DE FÁTIMA
Hospedou-se por 5 diárias em dez. de 2021
Resposta de Vanessa em 22 de dez. de 2021
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Vanessa Bissonette Director of Rooms
10/10 - Excelente
Rande
21 de abr. de 2024
Pontos positivos: Comodidades
Very courteous staff
Beautiful room
Rande
Hospedou-se por 1 diária em abr. de 2024
Resposta de AFOM em 23 de abr. de 2024
Hi Rande!Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager
8/10 - Boa
Dien
Viagem com a família
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Decent rate for a 15 minutes walk to Paris. Parking included. Awesome view of the Sphere from 17th floor.
Staff's error sent me to a room with someone and belongings were still in the room. Manager acknowledged the error offering the amenity waive and room exchanged to higher floor with strip view. Plus I received two free coffees the next morning. However, I received the two queen beds as the original booking king. Since I stayed one night did not want to discuss with staffs again. My feedback is I wish staff would ask customer if the bad size is priority.
Dien
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Michael Paul
Viagem a dois
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff fantastic!
Michael Paul
Hospedou-se por 5 diárias em abr. de 2024
Resposta de AFOM em 20 de abr. de 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback from our guests to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
COURTNEY
19 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel
COURTNEY
Hospedou-se por 4 diárias em abr. de 2024
Resposta de AFOM em 20 de abr. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager
8/10 - Boa
Carrie-anne
Viagem com a família
19 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
We stayed as a family of 4 for 3 nights, using Vegas as our base for day trips. With two teenage boys the two bed suite with pull out couch was perfect. The hotel is situated on the outskirts of the strip which we liked. Great views of the Sphere which is within walking distance. Free parking was a plus too.
Staff were amazing and very helpful and responsive. We had trouble with our TV and they had it up and running in no time.
Carrie-anne
Hospedou-se por 3 diárias em abr. de 2024
Resposta de AFOM em 20 de abr. de 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback from our guests to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager
8/10 - Boa
geoffroy
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall it was a good stay.
geoffroy
Hospedou-se por 3 diárias em abr. de 2024
Resposta de AFOM em 20 de abr. de 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback from our guests to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager
2/10 - Terrível
Andrew
10 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The hotel charges me a security deposit but has not refunded after a week.
Andrew
Hospedou-se por 1 diária em mar. de 2024
Resposta de AFOM em 12 de abr. de 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. Your card ending in 6204 was refunded the 50.00 deposit on 30 March, 2024 - we are happy to provide the receipt of this to a direct email as we unable to to send one through here. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback from our guests to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
Kelly, Temecula
Viagem a dois
9 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's a nice and quiet property off the strip. Parking is free. The room is very spacious with a kitchen. It's still a bit walk to the strip and no entertainment at the hotel.
Kelly
Hospedou-se por 1 diária em mar. de 2024
Resposta de AFOM em 12 de abr. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager
6/10 - Ok
Stephanie
Viagem a dois
7 de abr. de 2024
Everything about the hotel was really great. We were in room 306 though and the water shower pressure was literally a trickle. We had maintenance come up but still not fixed. I ended up taking a bath one day bc of the shower situation.
Stephanie
Hospedou-se por 3 diárias em abr. de 2024
Resposta de AFOM em 14 de abr. de 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback from our guests to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
rose
Viagem com a família
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I’m so satisfied with my stay at this hotel, at our arrival we got warm welcome by Michelle, she’s the best. Although this hotel is not on the strip but it’s close enough to walk there. King size bed room was specious and comfortable.
rose
Hospedou-se por 2 diárias em mar. de 2024
Resposta de AFOM em 3 de abr. de 2024
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
Bernard Lawrence
Viagem com a família
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front staff very helpful.
Bernard Lawrence
Hospedou-se por 3 diárias em mar. de 2024
Resposta de AFOM em 1 de abr. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
Mei-Lai
Viagem com a família
28 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved the spacious suite with full kitchen, comfy beds and free parking! Walking distance to the Strip
Mei-Lai
Hospedou-se por 1 diária em mar. de 2024
Resposta de AFOM em 1 de abr. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
Jing
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jing
Hospedou-se por 1 diária em mar. de 2024
Resposta de Fernando L. em 26 de mar. de 2024
Good day, Thank you for your comments and for choosing to stay with us. Best regards, Fernando L
10/10 - Excelente
Chi
Viagem com família e crianças pequenas
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is not in a casino
Chi
Hospedou-se por 1 diária em mar. de 2024
Resposta de AFOM em 27 de mar. de 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
Anne
Viagem em grupo, Viagem a dois
19 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Right next to the strip with everything needed to have a easy stay
Anne
Hospedou-se por 2 diárias em mar. de 2024
Resposta de AFOM em 20 de mar. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
Jon
Viagem a dois
18 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really enjoyed staying at the platinum. Check in was fast and the staff were very nice. The rooms offered a lot of space and comfort. It was also really nice to stay in smoke free environment in a town where smoking indoors is common. Will definitely consider staying here again.
Jon
Hospedou-se por 2 diárias em mar. de 2024
Resposta de AFOM em 18 de mar. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
ARACELI
Viagem com família e crianças pequenas
11 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and upgraded
ARACELI
Hospedou-se por 2 diárias em fev. de 2024
Resposta de AFOM em 13 de mar. de 2024
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas.Warm regards,Paul WigginsAssistant Front Office Manager
10/10 - Excelente
Brandi
3 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really enjoyed my stay here. It was a nice change from the smoke and crowds of casinos on the strip and Fremont. The hotel is clean and smells great, staff were very friendly and the rooms were spacious and clean. It’s a 10 minute walk to Horseshoe and the strip, the walk was easy. I wouldn’t do it alone at night as a solo female but with friends I’d feel safe.
I will stay here again, I prefer to any of the other properties in Vegas I’ve stayed in!
Brandi
Hospedou-se por 1 diária em mar. de 2024
Resposta de Fernando L. em 8 de mar. de 2024
Good day, Thank you for staying with us and providing us your feedback. It's nice to be near the strip but not feeling it. Fernando L
8/10 - Boa
Anirudh
Viagem a dois
27 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall stay was very comfortable. Rooms are huge, staff is very helpful and personable, and the building is quiet, since it is a little away from the strip. Only caveat was the AC didn't cool our room below 70.
Anirudh
Hospedou-se por 3 diárias em fev. de 2024
Resposta de PW em 3 de mar. de 2024
Thank you for taking the time to share your recent experience as a guest of our hotel during your trip to Las Vegas. Please accept our sincere apologies for the unacceptable level of service your received from our staff. We pride ourselves on delivering exceptional experiences for our guests and appreciate being advised if we fall short of our goal and your expectation. These comments have been shared with the appropriate associates to avoid a future situation. We hope to regain your confidence in us and see you again when your travels bring you back to Las Vegas. Best regards,Paul WigginsAsst Front Office Manager
10/10 - Excelente
Hank
Viagem a dois
25 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property is perfect for those who don't want a smoky casino environment. Food at the restaurant is affordable and tasty. It's a 10 minute walk to the strip.
Hank
Hospedou-se por 3 diárias em fev. de 2024
Resposta de PW em 3 de mar. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Paul WigginsAsst. Front Office Manager
10/10 - Excelente
TSUYOSHI, Yokohama
Viagem a dois
24 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Apart from our toilet flooded, the experience was good. Enjoyed the wine they offered us in checkin.
The flood was taken care, but they didn’t wipe the floor and that is a shame.
TSUYOSHI
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Fernando L. em 8 de mar. de 2024
Good morning, Thank you for your comments, the wine does help with the stress of traveling and starts the vacation off to a good start. Best regards, Fernando L
8/10 - Boa
Heidi, Salem
Viagem a dois
28 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, quiet smoke free rooms near the strip. I would stay there again.
Heidi
Hospedou-se por 3 diárias em jan. de 2024
Resposta de PW em 29 de jan. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando Larios Director of Rooms
6/10 - Ok
elisa
26 de jan. de 2024
Pontos negativos: Limpeza
complicado
complicado por el cierre de la avenida y porque no tienen servicio de taxi
elisa
Hospedou-se por 2 diárias em jan. de 2024
Resposta de PW em 27 de jan. de 2024
Thank you for taking the time to share your recent experience as a guest of our hotel during your trip to Las Vegas. Please accept our sincere apologies for the unacceptable level of service your received from our staff. We pride ourselves on delivering exceptional experiences for our guests and appreciate being advised if we fall short of our goal and your expectation. These comments have been shared with the appropriate associates to avoid a future situation. We hope to regain your confidence in us and see you again when your travels bring you back to Las Vegas. Best regards,Fernando LariosDirector of Rooms
10/10 - Excelente
Chris
Viagem com a família
26 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Chris
Hospedou-se por 2 diárias em jan. de 2024
Resposta de PW em 27 de jan. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando Larios Director of Rooms
10/10 - Excelente
Debbie
15 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Debbie
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Fernando L. em 16 de jan. de 2024
Hello, Thank you for your review and we are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
Thomas
Viagem de negócios
14 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Thomas
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your sharing your thoughts and providing your feedback. We value your time and are happy you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
Ryan
Viagem de negócios
13 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ryan
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
Christopher
Viagem de negócios
12 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great find away from the convention madness
Rooms are very well equipped and basically an apartment complete with full kitchen and washer/dryer
Christopher
Hospedou-se por 1 diária em jan. de 2024
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
Christopher
Viagem em grupo
11 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Christopher
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Lyndsey Goodale Front Office Manager em 17 de jan. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,
6/10 - Ok
Eman
9 de jan. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Eman
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Paul Wiggins | Asst Front Office Manager em 17 de jan. de 2024
Thank you for taking the time to complete our online guest survey. We have sent a follow up to the email provided. If you wish to discuss your visit in greater detail or if I can be of any assistance, please feel free to contact me directly at +011-1-(702)-636-2421 or by email at paulwiggins@lvplatinum.com.Kind regards,
10/10 - Excelente
William
Viagem com a família
9 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Place to Stay
Everything was excellent: cleanliness, comfort, friendly staff, etc. The only complaint I would have is that it was hard to get a taxi. However, I would stay there again in a heartbeat. It was very close to The Sphere and to the strip.
William
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
lisa
6 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stay here :)
Lindsay is a gem. Great experience start to finish!
lisa
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
alberto
Viagem com família e crianças pequenas
4 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
alberto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
Leamon
4 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice room and view of the strip for fireworks.
Leamon
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
Claudia
2 de jan. de 2024
Claudia
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
Eejoy
2 de jan. de 2024
Eejoy
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios
10/10 - Excelente
Wen xiang
Viagem a dois
2 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good option
Wen xiang
Hospedou-se por 1 diária em dez.. de 2023
Resposta de PW em 6 de jan. de 2024
Hi Wen Xiang,Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando LariosDirector of Rooms
8/10 - Boa
Juan Manuel
2 de jan. de 2024
Juan Manuel
Hospedou-se por 3 diárias em dez. de 2023
Resposta de PW em 6 de jan. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando LariosDirector of Rooms
8/10 - Boa
Carl
Viagem a dois, Viagem com animais de estimação
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Looking for a lodging facility that still believes in customer service? THIS IS IT! we had a couple issues with our room. Outstanding response, and reasonable compensation offered without argument. Staff that didn’t complain. Some reviewers have complained about aging decor. If you want gaudy Vegas- get your brass fix over at the Venetian! I’ll take the Platinum subtlety, quiet, and ease of entry and exit every time. We will definitely be back!
Carl
Hospedou-se por 4 diárias em dez. de 2023
Resposta de PW em 6 de jan. de 2024
Hi Mr. Funk!Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando LariosDirector of Rooms
10/10 - Excelente
Mark, Calgary
Viagem com a família
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I would definitely stay at Platinum again. A welcome champagne, a balcony with a view, no smoking, a kitchen and friendly staff.
Mark
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lyndsey Goodale Front Office Manager em 17 de jan. de 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,
10/10 - Excelente
Joseph
Viagem a dois
31 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We really like the rooms are equipped with full sized fridges, ovens, cooking utensils, walk in shower, deep tub for two, double sinks, balcony, bedroom and living room!!
Joseph
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Lyndsey Goodale em 31 de dez. de 2023
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas.Best regards,Lyndsey GoodaleFront Office Manager
10/10 - Excelente
Mohammed
Viagem com família e crianças pequenas
30 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mohammed
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Lyndsey Goodale Front Office Manager em 31 de dez. de 2023
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas.Best regards,Lyndsey GoodaleFront Office Manager
10/10 - Excelente
John
24 de dez. de 2023
John
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Fernando L. em 16 de jan. de 2024
Good day, Thank you for your review and sharing your experience. We value your feedback and are happy that you enjoyed your stay with us.Best regards, Fernando Larios
10/10 - Excelente
Asia
23 de dez. de 2023
Asia
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lyndsey Goodale em 31 de dez. de 2023
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas.Best regards,Lyndsey GoodaleFront Office Manager
10/10 - Excelente
Viajante verificado
20 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Fernando L. em 21 de dez. de 2023
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to seeing you again soon to deliver an exceptional experience. Happy Holidays!Best regards,Fernando Larios Director of Rooms
10/10 - Excelente
Michel
19 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The commodities in the apartment and the view from balcony
Michel
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Fernando L. em 21 de dez. de 2023
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to seeing you again soon to deliver an exceptional experience. Happy Holidays!Best regards,Fernando Larios Director of Rooms
10/10 - Excelente
Dena, SPARKS
Viagem a dois
18 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Appreciate this is a non casino property w dining amenities.
Dena
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Fernando L. em 21 de dez. de 2023
Good day, Thank you for staying with us and providing your feedback. Having no Casino in Vegas sometimes is a must for many travelers, we are happy to hear that you enjoyed your stay with us and the dining amenities. Happy Holidays!Fernando Larios Director of Rooms
8/10 - Boa
Roger
18 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice staff. Location a bit dodgy
Roger
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Fernando L. em 21 de dez. de 2023
Good morning, Thank you for your feedback and staying with us. Our staff takes pride in their work and enjoy providing exceptional service every day. Happy Holidays!Fernando Larios Director of Rooms
10/10 - Excelente
Laurie, Exeter
Viagem a dois
18 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Large suite, like an apartment. Convenient for walking to the Strip and the Sphere. Very quiet and clean.
Laurie
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Fernando L. em 21 de dez. de 2023
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to seeing you again soon to deliver an exceptional experience. Happy Holidays!Best regards,Fernando Larios Director of Rooms