4/10 - Insatisfatória
Brian M.
7 de jul. de 2025
Pontos negativos: Limpeza
Disappointing Experience, Not as Expected
I booked this home for a 30-night stay and unfortunately, it did not meet expectations. Upon arrival, the house had an unpleasant odor, and the floors felt sticky with an unusual film. There were very limited linens provided—only four towels for the entire stay—and there were no basic cleaning supplies or tools such as a broom, mop, or vacuum. I ended up purchasing supplies and doing an initial cleaning myself, which did help with the odor.The bedding in the primary bedroom was rough and ill-fitting, making sleep uncomfortable. The cookware was worn, with scratched non-stick surfaces, which I did not feel safe using. The stove appeared to need a deep cleaning, with visible grime and grease buildup.There were multiple remotes for the TVs, but no guide to explain their use. The property manager was responsive and attempted to assist via video call, which I appreciated.The pool was dirty when I arrived, though after I notified the manager, a pool cleaner was sent out promptly. Still, I would have expected this to be addressed before check-in. The back patio also needed attention, as it had debris and what looked like animal droppings. The outdoor kitchen was in poor condition and not usable during my stay.Overall, this home has potential, but I was disappointed by the condition upon arrival and the lack of basic amenities. At this price point, I expected a more comfortable and well-maintained rental experience.
Brian M.
Hospedou-se por 30 diárias em jun. de 2025