Piscina externa, guarda-sóis, espreguiçadeiras

Avaliações de Nordtropic Resort and Residences

3 out of 5
Nordtropic Resort and Residences
Buyong, Maribago, Lapu-Lapu, Cebu

Avaliações

8,8

Excelente

Nota 10 - Excelente. 168 de 318 avaliações" "
Nota 8 - Boa. 114 de 318 avaliações" "
Nota 6 - Ok. 24 de 318 avaliações" "
Nota 4 - Insatisfatória. 8 de 318 avaliações" "
Nota 2 - Terrível. 4 de 318 avaliações" "

9,0/10

Limpeza

9,2/10

Serviço e funcionários

8,2/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Ilaine

Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Kazushige

Pontos negativos: Comodidades
There is no consent near the bed. Bad smell in the shower room.
Hospedou-se por 3 diárias em mar. de 2024

10/10 - Excelente

MARY

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Nordtropic Team em 23 de mar. de 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 - Excelente

Riko

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Nordtropic Team em 5 de mar. de 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

6/10 - Ok

Kiri

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
グランドスイートに3日間滞在しました。 <施設・設備>全体的に可愛いタイル調でまとまっていて素敵なホテルでした。ただ、清潔感はあるのですが、建て付けが悪かったり、設備が古かったりしたのが残念でした。(例えば、ドアや鍵が上手く開閉できない、カーテンフックが壊れたままになっている、リモコンの電池カバーが無くてテープで雑に留めてある、ボロボロのバスタオルが混ざっているなど。) <スタッフ>穏やかな方が多く、とても親切に対応していただきました。 <サービス> ボトルウォーターやソープジェルなどは、無料で何個でも提供していただけました。タオル類などの交換や部屋のクリーニングはリクエストすればやってもらえます。 ランドリールームはありませんが、リクエストすれば1kgあたり200ペソで洗濯と乾燥をして、綺麗に畳んだ状態で返却していただけました。 <朝食レストラン>食パン、ライス、サラダ、スクランブルエッグ、フィリピンスタイルの焼きそば、ソーセージ、肉料理(日替わり)、スイカ、水、オレンジジュース、コーヒー、でした。もう少し種類が多いと嬉しいです。 <プール>幼児でも遊べるようなエリアと、本格的に泳ぎたい人のための深いエリアがあり楽しかったです。(深い方は2Mくらい?)また、夜はライトアップが美しかったです。 <プライベートビーチ>砂浜は珊瑚礁で出来ているようで美しかったです。水質も良くて、魚やヒトデを見ることができ嬉しかったのですが、所々にゴミが漂流していたのが残念でした。 <周辺環境> 近いレストランで徒歩5分ほど。コンビニのようなお店までは徒歩10分ほどです。お店が充実しているエリアまでは徒歩15〜20分ですが、まだインフラが整備されておらず歩きづらいので、タクシーに乗ることをオススメします。(必ずメーターが稼働しているか確認すること。) ホテルの滞在を楽しみたい方には不向きだと思いますが、アイランドホッピングなどのツアーが目的の方にはコスパが良く向いているかもしれません。
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Nordtropic Team em 27 de mar. de 2024
Greetings!Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, we will assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 - Excelente

John, Goleta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This property in itself is a 4.5 to 5 star. The area around the property especially at the front gate is maybe a 2.5. So stay in the compound if you really want that good vibe and enjoy what the Beachfront has to offer
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Best Regards, Nordtropic Team em 15 de fev. de 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

2/10 - Terrível

Brian

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
***WARNING NOT SAFE 조심하세요 극도로 위험하다*** This resort is very unsafe and we were victims, either singled out or preyed upon by an employee.  He was either a peeping tom/sexual predator/thief or someone who would potentially extort us.  We are a Korean/Canadian couple.  The police and the Tourist police, Korean and Canadian Embassy have been notified.  We are also hiring a lawyer.  Both my 6 month pregnant wife and I are now suffering from PTSD due to this incident.  We were both victims of a worker who came through our 4th floor window through the ledge and opened the curtains and found us both naked.  Yes, he came through the 4th floor!!!  We were both shocked and now we are suffering through PTSD.  We had to leave early since we couldn't trust the hotel and the staff.  We felt unsafe in the Phillipines.   I was very scared.  Moreoever, the employee and hotel management didn't do anything to protect us and said that it was an accident.  They kept siding with the employee. Very common to not take responsibility. They defended the worker and they said these mistakes happen.  Thus, we filed a report with the Cebu Police and have also hired a lawyer.  We believe the employee was either looking to steal things or he was spying on us or filming us to sell overseas.  Please stay away and be very careful at these low end resorts.  It is true what they say when you have to be careful in the Phillipines.  Please be careful.  This resort also doesn't have CCTV. 
Hospedou-se por 2 diárias em fev. de 2024

4/10 - Insatisfatória

Matthew

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The good and the bad
The room was clean but in poor repair. The shower did not work and had luke warm water. There was a problem with the valve that changed from shower to bath, which was a weird set uo since there qas no option to have a bath in the walk in shower. The bed was relatively comfortable. There was only one putlet (for two plugs) in the whole room. They did not have an outlet in the bathroom. They even had a lamp without a place to plug in. So weird. The staff was so nice and accommadating. They got us an extension with more outlets. They got us a ride to the airport. The views were nice. The pool looked beautiful but we did not go in. The breakfast was good as well. So, i wanted to highlight the good and the bad. In my opinion the good dod not outweigh the bads unfortunately. I would try somewhere else next time.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Best Regards, Nordtropic Team em 15 de fev. de 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

10/10 - Excelente

Roberto Pacifico Cajigas, Fontana

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly and very helpful staff. Nice and quite oceanfront retreat.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Best Regards, Nordtropic Team em 5 de fev. de 2024
Dear Sir Roberto PacificoGreetings from Nordtropic Resort and Residences!Thank you for very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We are very pleased that you found value and hospitality during your stay and with that we are very much thankful. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff exceeding pleasant, restaurant was excellent
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Best Regards, Nordtropic Team em 31 de jan. de 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 - Excelente

JAEJIN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
성인4 투룸 너무 잘 지냈어요. 다들 친절했고.. 가성비 좋았지만 4-5성급 호텔 생각하면 실망할 수도요 위치도 걸어서 세이브모어까지 갈만하지만 길이 좋진 않아요.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Nordtropic Team em 31 de jan. de 2024
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

10/10 - Excelente

Hans Kristian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place to stay!
One of the more calm and nice places to stay in Lapu-Lapu. Great value for money!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Nordtropic Team em 25 de jan. de 2024
Dear Sir Hans,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Have a good day!Best Regards,

8/10 - Boa

CHIAKI

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
大通りにでるまでの道がとても悪いのが欠点だが、アーリーチェックアウトすると伝えると、サンドイッチを用意してくれたり、朝日のサンライズの動画を撮りたいと伝えると、海の桟橋まで、セキュリティの方が足下の暗い中、エスコートして下さったり、日本の様なホスピタリティーだった。
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Nordtropic Team em 25 de jan. de 2024
Dear Chiaki San,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 - Excelente

Madoka

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
快適
スタッフがとても親切。部屋は清潔で、過ごしやすかったです。 セブシティや近くの繁華街からは少し遠いのでタクシー利用は必須です。
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Nordtropic Team em 8 de jan. de 2024
Dear Madoka,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback.Hope every thing is well. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

8/10 - Boa

Edgardo

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Nordtropic Team em 25 de jan. de 2024
Dear Sir Edgardo,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe. Have a good day!Best Regards,

10/10 - Excelente

Bruno, Binghamton

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property but no access to beach was a real shame.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Best Regards, Nordtropic Team em 22 de dez. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

4/10 - Insatisfatória

Kevin

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
It's just an ok type of resort. Nothing special to write home about. The rooms are ok. Not really nice. Just ok. The staff is very friendly and helpful. Dining options suck tho. The breakfast buffet is VERY limited on what you can eat. The dinner menu has options but not a lot. The best part of the entire resort is the pool since there isn't much of a beach. Particularly at low tide. The bathroom are really small and the shower just reeks of the smell of conditioned water. I just couldn't get the air conditioning right either. It was either to hot or to cold. What I hated the most is that NordTropic is just so isolated. You can't walk ANYWHERE. Nothing is close by. If you want to get away, you have to go by taxi or grab car. If you want other restaurant choices, again you have to drive out. There are much BETTER places in Cebu City Center. Close by everything within walking distance and in Cebu City Center, you have a lot more options.
Hospedou-se por 9 diárias em dez. de 2023
Resposta de Nordtropic Team em 10 de dez. de 2023
Greetings!Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, we will assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,Nordtropic Team

10/10 - Excelente

Sven

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Toppen om du vill ha lugn och ro och perfekt service. Vill du shoppa och handla är det en bit. Bästa poolen!
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Best Regards, Nordtropic Team em 26 de nov. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 - Excelente

Yuji

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Nordtropic Team em 21 de nov. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

10/10 - Excelente

Mark, North Brunswick

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A nice small property. Everyone working there was very nice. Place was clean. Nothing else right around the resort. A 10 minute or so walk to the main street, or other larger resorts
Hospedou-se por 3 diárias em out. de 2023
Resposta de Nordtropic Team em 31 de out. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic Affordable Resort Experience
Hospedou-se por 1 diária em out. de 2023
Resposta de Nordtropic Team em 25 de out. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

8/10 - Boa

mine

Hospedou-se por 4 diárias em set. de 2023
Resposta de Nordtropic Team em 25 de out. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 - Excelente

TONI

Viagem a dois
Pontos positivos: Comodidades
Awesome Staff
Hospedou-se por 5 diárias em set. de 2023
Resposta de Nordtropic Team em 3 de out. de 2023
Dear Mr. Toni,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 - Excelente

KAZUAKI, CHIBASITYUOUKUDAIGANJITYO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
スタッフがとても丁寧に対応してくれる安心して宿泊できるホテルです。 プライベートビーチ、プール、レストランも有るのでずっとゆっくりホテルに泊まっていられます。 また行きたいです。
Hospedou-se por 4 diárias em set. de 2023
Resposta de Nordtropic Team em 27 de set. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

10/10 - Excelente

Thomas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room had a great view of ocean and the folding glass doors opened completely sideways to expose the entire room. Food, friendliness and service fantastic. Grounds were manicured perfectly. I stay here all the time, and will be back soon. Everything in the room works and spotless. Bed was so comfortable I had a hard time leaving the room. I can go on and on, can't say enough, and nothing to say on the contrary.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Nordtropic Team em 23 de set. de 2023
Dear Sir Thomas,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. Thank you so much for always choosing Nordtropic Resort and Residences for your stay. We work and trained hard to provide only the best in customer service. Again, Thank you!Best Regards,

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
素晴らしい眺めのホテル
スタッフの皆さんがとても親切で、ホテルからの眺望も素晴らしく、とても楽しい思い出がたくさんできました。セブもフィリピンも大好きになり、またこのホテルに泊まりたいと思います。本当にありがとうございました。
Hospedou-se por 3 diárias em set. de 2023
Resposta de Nordtropic Team em 17 de set. de 2023
Dear Ma'am/Sir,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 - Excelente

JONGHOON

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Nordtropic Team em 5 de set. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,Nordtropic Team

10/10 - Excelente

Anna

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and spacious condo unit. We got complimentary upgrade to sea view. Staff and service was excellent. Pool and grounds were clean and not crowded. Location is gated and not really walkable. Great stay overall!
Resposta de NORDTROPIC TEAM em 23 de ago. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 - Excelente

SHIGEYUKI

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Nordtropic Team em 20 de ago. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

8/10 - Boa

Hiroaki

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
スタッフは皆親切で良かった。ただし、フロントで呼んでもらったタクシーは「ぼったくり」だった。
Hospedou-se por 4 diárias em ago. de 2023
Resposta de NORDTROPIC TEAM em 16 de ago. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

8/10 - Boa

flavio

Hospedou-se por 1 diária em ago. de 2023
Resposta de Nordtropic Team em 11 de ago. de 2023
Dear Flavio,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 - Excelente

Yuki

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooms are clean and comfortable. The staff is also accommodating and friendly 24 hours a day. The hotel is small so we could use the clean infinity pool almost exclusively. I would come back again.
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Nordtropic Team em 8 de ago. de 2023
Dear Ma'am Yuki,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

4/10 - Insatisfatória

Chialin

Hospedou-se por 1 diária em jul. de 2023
Resposta de Nordtropic Team em 2 de ago. de 2023
Greetings!Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, we will assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

6/10 - Ok

ANALIZA

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Room was old. Beddings are old especially the pillows smells like “used” . Staff are nice , area is clean. This hotel is average and just okay
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Nordtropic Team em 28 de jul. de 2023
Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, we will assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,Nordtropic Team

6/10 - Ok

Daniel

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was astonished that cooking was not allowed unless extra fees were paid. No " News," channels on TV. Leather sofa and love chair/reclining chair had a pungent smell and old. No information posted at the lobby for local tours or waterfront beach activities. Breakfast was a great disappointment, very limited selections and amount. No stores in the immediate vicinity to buy basic items. Water beach front had debris. On the positive side, happy cheerful personnel ready to assist, quite and clean facilities, nice view of the beach. Overall satisfactory, C- on the report card.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Best Regards, Nordtropic Team em 28 de jul. de 2023
Greetings!Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, we will assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 - Excelente

Paul, Orlando

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The Nordtropic Resort is a wonderful place to stay. The service is exceptional. I was treated like family. The rooms are lovely. The view of the beach from the balcony is spectacular. I enjoyed interacting with locals nearby and watching fishermen come and go daily. The chefs are outstanding and food affordable. I never left the resort to eat elsewhere, it was all so delicious and made with detail to match my preferences requested. I look forward to returning and bringing my daughter to explore more and play with the local kids. As an educator and author working from home online, the Nordtropic is exactly what I needed. I am forever grateful. ~ Paul F. Davis
Hospedou-se por 19 diárias em jul. de 2023
Resposta de Nordtropic Team em 22 de jul. de 2023
Dear Sir Paul,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We're glad and grateful for choosing our Resort for your stay. Its such an honor. Thank you so much and keep safe.Best Regards,

8/10 - Boa

KAZUYOSHI

Pontos positivos: Limpeza e serviço e funcionários
Good
Hospedou-se por 1 diária em jul. de 2023
Resposta de Nordtropic Team em 2 de jul. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 - Excelente

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Hospedou-se por 3 diárias em mai. de 2023
Resposta de Nordtropic Team em 30 de mai. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 - Excelente

Boyd

Hospedou-se por 1 diária em abr. de 2023
Resposta de Nordtropic Team em 26 de mai. de 2023
Dear Sir Boyd,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards

8/10 - Boa

JEONGSEOK

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Nordtropic Team em 24 de mai. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 - Excelente

Joy

Hospedou-se por 1 diária em abr. de 2023
Resposta de Nordtropic Team em 2 de mai. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

4/10 - Insatisfatória

Viajante verificado

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Nordtropic Team em 24 de abr. de 2023
Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,Nordtropic Team

10/10 - Excelente

sung youb

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em abr. de 2023
Resposta de NORDTROPIC TEAM em 21 de abr. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.Best Regards,

10/10 - Excelente

HAYATO

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
スタッフが素晴らしい! 相談には本当に親身になって応えてくれます。こちらのスタッフのお陰で素晴らしい旅行になりました。 特にチップは必要ないようでしたが、感謝の気持ちを表現したくなったので、自分からおいてきました。 施設は新しくはないが、リゾートホテルとして必要十分という感じ。
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Tes em 29 de mar. de 2023
Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.

10/10 - Excelente

Menelea

Hospedou-se por 2 diárias em fev. de 2023
Resposta de Nordtropic Team em 3 de mar. de 2023
Dear Ma'am Menelea,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

2/10 - Terrível

HIDEAKI

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
改善点多い
シャワーが使えないのが最悪でした。朝食は可もなく不可もなく
Hospedou-se por 1 diária em fev. de 2023
Resposta de NORDTROPIC TEAM em 23 de fev. de 2023
Greetings!Thank you very much for your interest and considering Nordtropic Resort and Residences on your forthcoming stay here in Mactan Cebu Philippines.Thank you very much for staying with us. We apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time.

10/10 - Excelente

Jerry

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This place was very clean, the staff were all very nice and friendly, it was quiet and comfortable. The only negative was all the house rules, it had cooking facilities, but would cost 1000 pesos to use, if you brought a 300 peso bottle of wine, you have to pay 1000 pesos to take it to your room as well as an additional 1000 pesos for any food you bring. I have stayed at many resorts and never experienced that, but the food in the restaurant was excellent, but the breakfast could use improvement. But all in all we had a good experience!
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Nordtropic Team em 23 de fev. de 2023
Dear Sir Jerry,Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. Also we apologize for the inconvenience that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made and learn more about how to improve our property and service for you and our other guests. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

10/10 - Excelente

Luc

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice, clean, people really kind and awesome. I recommend it.
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Nordtropic Team em 29 de jan. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service.Best Regards,

8/10 - Boa

Bruno

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Simple and comfortable
Small resort.. simple but comfortable Good breakfast and nice swimming pool. Sleeping room and bath room are standards but nice.. Good place to relax one night after long flight
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Nordtropic Team em 28 de jan. de 2023
Dear Sir Bruno,Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We look forward on your next trip/stay here in our resort and another chance to serve you. Till next time. Best Regards,

8/10 - Boa

Koyung Sag

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
직원분들이 친절하고 조아요
Hospedou-se por 3 diárias em jan. de 2023
Resposta de Nordtropic Team em 25 de jan. de 2023
Greetings!Thank you very much for taking time to review our property. We really value and appreciate your feedback. We work and trained hard to provide only the best in customer service. We look forward on your next trip/stay here in our resort soon. Until next time.Thank you so much and keep safe.