Hotéis em Lansing, IL

"Front desk associates all very nice and accommodating"

"I rarely leave negative reviews, but this hotel was so disgusting that I feel obligated to warn other travelers. From the moment we walked through the front doors, I was horrified. The carpet in the lobby and hallways was absolutely filthy. I have never seen hotel carpet in such poor condition. It looked like it hadn't been cleaned in years and made an awful first impression. Unfortunately, the room was even worse. Everything was outdated, worn out, and visibly dirty. There were stains on the...

"Decent rooms"

"Check in was fast and the staff were friendly and helpful. Breakfast was okay, standard food, they had a pancake maker."

"Found multiple cockroaches, AC was working at first and at middle of the night AC it stopped! Refrigerator was leaking water, lights on half of the room worked while the rest it did not. Only one towel was given. And restroom has no door."

"I have stayed at other Sonesta locations, but this property did not appear to be ready for guests. There were areas where chunks of paint were missing or just not covered, among other things and it made the room look dirty. There was mold in the shower. The elevator smelled. There was water dripping from the lights behind the front desk. Also, there was a storm this night, so it knocked out the power in the entire hotel, so the room got hot because there was no AC. I understand that is out of...

"Rooms were not ready at 3:00 for check in ended up getting a cheaper room but no price adjustment was made staff was not friendly about it and no towels or wash rags was in the room once I did get in at almost 5:00 PM all night long the room above was knocking jumping and making excessive noise"

"Breakfast choices didn't include meat or pancakes or waffles and possibly were just items economical to the hotel vice satisfying to most end users."

"Ok"

"Was very quiet and comfortable and had the best shower!"

"Staff was very helpful and room was clean 👌"

"Tudo certo "

"The room was dirty they left us 0 wash clothes, 2 towels, there was pubic hair on the shower wall, door jams rusted out, the shower head was dirty, we had 1 bar of soap, no shampoo, no conditioner, sheets were stained, the floors were unswept and coming apart, the ceiling had stains and cracks, and the fire alarm went off at 11 pm with no inconvenience discount"

"Hotel com bom custo benefício, tendo em vista o objetivo de nossa viagem que não era ficar no centro de Chicago; o deslocamento até lá, quando necessário, era super tranquilo, levando em torno de 40-50 minutos com carro alugado."

"O meu quarto era conjugado, os hospedes do outro quarto ficaram com tv ligada a noite então escutei tv noite inteiras durante minha estreia "

"Foi ótima. Tudo como esperado. "

"Recentemente tive a oportunidade de me hospedar neste hotel e, de forma geral, a experiência foi extremamente positiva. Um dos pontos que mais me chamou atenção logo ao chegar foi a limpeza impecável dos ambientes. Desde a recepção até os corredores, tudo estava sempre muito bem higienizado, com fragrância agradável e aparência organizada. O quarto, em especial, se destacou nesse quesito: roupas de cama e toalhas limpas, banheiro brilhando e nenhum vestígio de poeira ou sujeira nos móveis ou...

"The room was utterly despicable, and the only staff member who tried to help me was off the clock. I didn't even stay for breakfast, let alone five minutes. The second I walked into the room, I was appalled. I immediately took pictures, and left for the better hotel across the street. There were smushed dead bugs and dirty handprints on the walls, and handprints all over the mirrors. The floor was sticky and covered in hair. The beds were dirty and had hair in them. The lamps, curtains, and...