Dear Janet, Thank you for taking the time to share your kind review. I’m glad you found our location convenient and accommodations pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Brandon Markle, GM

Dear India, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Brandon Markle, GM

Dear Tim, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Brandon Markle, GM

Dear Mary, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. In the downtown Lansing area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your choosing us and hope to host you again. Best, Brandon Markle, GM

Dear Sam, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Brandon Markle, GM

Dear Irene, Thank you so much for staying with us and acknowledging the fantastic location of our Courtyard by Marriott. We appreciate you taking the time to share your experience here, and we hope to see you again. Sincerely, Brandon Markle, GM

Dear Paige,Thank you for your thoughtful review. I appreciate you choosing us while in the area. I'm pleased to hear you enjoyed our room design. I regret any shortcomings with your bathroom. We live and work in this area and find it very safe. It is reflections like yours which allow us to serve our guests better. We hope to host you again.Sincerely,Brandon MarkleGeneral Manager

Dear Tia, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in achieving this goal. We are thrilled to hear your stay was enjoyable overall. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, John Bryan, GM

Dear Susan, I can't tell you how much we value your review and recommendation of our Courtyard by Marriott. Thank you for choosing our hotel while visiting Lansing and letting other guests know how comfortable you were at the property. Please find a reason to come back again soon! Best, John Bryan, GM

Dear Lairen, Thank you for taking the time to share this review. It is lovely to hear that you enjoyed your experience thanks to our excellent location and spacious rooms. Your recommendation is very much appreciated and we look forward to serving you in the future. Please find a reason to visit us again soon. Best, John Bryan, GM

Dear Joseph, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, John Bryan GM

Dear Jason, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay, and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again, and we look forward to your next visit. Best, John Bryan GM

Dear Jenifer, What an uplifting review! Our goal is for every guest who stays with us to have the experience you described here on Expedia. Thank you so much for your business and your kind words. We hope you find a reason to visit our Courtyard by Marriott again soon. Best, John Bryan, GM

Dear Jeremy, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, John Bryan, GM

Dear Jennifer, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, John Bryan, GM

Dear Carolyn, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, John Bryan, GM

Dear Jonathan,We sincerely regret your experience; it is never our intent to relocate any guest. I'm sorry we disappointed you and I'm sure that was frustrating after a long day of travel. We strive to provide comfort and sincere hospitality to all our guests and we clearly missed our goal. I appreciate you taking the time to share your review. Your feedback fosters change for future stays. Sincerely,Jeffrey LawnGeneral Manager

Dear Margie, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Jeffrey Lawn, GM

Dear GREGORY J, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Jeffrey Lawn, General Manager

Dear Carrie,It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon.Best,Jeffrey LawnGeneral Manager

Dear patrick, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Jeffrey Lawn General Manager

Dear annette, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Jeffrey Lawn General Manager

Dear Erika,I can assure you that the pleasure of your stay at our Courtyard by Marriott Lansing Downtown was all ours! Thank you so very much for letting our staff, as well as other travelers, know that your experience was great across the board. We appreciate your praise and look forward to your next visit.Best,Jeffrey LawnGeneral Manager

Dear Jazmyn,Thank you for staying with us. I'm sorry for your frustrating departure experience, but I'm glad that you enjoyed your stay overall. It was our pleasure hosting you and we hope to do so again.Best,Jeffrey LawnGeneral Manager

Dear Kerry,Thank you for taking the time to share your feedback. I’m pleased to hear our convenient location and friendly staff made for an enjoyable stay. We appreciate your kind comments and look forward to your return.Best,Jeffrey LawnGeneral Manager

Dear Arna, Spotless and well-designed rooms tend to make for a superb stay. Thank you so much for sharing this excellent review and letting us know how much you enjoyed your time at our Courtyard by Marriott. We look forward to welcoming you back soon! Best, Jeffrey Lawn General Manager

Dear Jacob,Thank you for your kind review. I'm happy to know your stay was pleasant, and we appreciate you choosing us. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Best,Jeffrey LawnGeneral Manager

Dear Charlie, Reviews just don't get any better than this one. Thank you so much for your support of our Courtyard by Marriott and your recognition of our spectacular staff and spotless accommodations. We loved having you as our guest, and we can't wait to welcome you back! Best, Jeffrey Lawn General Manager

Dear LAWRENCE,I’m terribly sorry for your recent experience; we certainly did not want to leave you with a poor impression. We do our very best to accommodate special requests such as room upgrades and late check-outs, but we only have so many available. I’m sorry we disappointed you. We are constantly working on improving the quality and service provided. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our guest experience. Thank you for being a return guest and we hope to see you again soon.Sincerely,Jeffrey LawnGeneral Manager

Dear Yolanda, Thank you for this great review and recommendation. It's feedback like this that keeps us smiling. We hope to host you again soon. Best, Jeffrey Lawn General Manager

Dear Dawn m, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Jeffrey Lawn General Manager

Dear Nuba, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Lansing. Best, Jeffrey Lawn General Manager

Dear Aaron, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Jeffrey Lawn General Manager

Dear Anthony, We are happy to see that our Courtyard earned a 'perfect ten' rating from you despite not being a perfect fit for your travels. Thank you for your feedback and for being our valued guest. Hosting you was our pleasure and we hope to do so again anytime you return to the area. Best, Jeffrey Lawn General Manager

Dear Jason, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Jeffrey Lawn General Manager

Dear robert, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Jeffrey Lawn General Manager

Dear Darin, Thank you for being a loyal customer and for sharing this excellent review. Janice does a great job for our guests, and I appreciate you recognizing her service in your review. Hosting you was a pleasure for the entire staff, and we all look forward to your next visit. Best, Jeffrey Lawn General Manager

Dear liana,We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Please find a reason to revisit us soon. Best,Jeffrey LawnGeneral Manager

Dear Brad, We're happy to hear from you! It's great to know that you enjoyed our well-maintained, comfortable rooms during your time in Lansing. Please plan to visit us again the next time you travel to the area. Best, Jeffrey Lawn General Manager