Thank you for staying with us here at Baymont. We hope to see you again in the future. :)

Thank you for staying with us here at Baymont. We hope to see you again in the future.

Ma'am, I have tried to explain all this to you while you were in the lobby. I am sorry you had such an issue checking in. My second shift girl is still very new. So she is learning. I am sorry that you did not enjoy your stay and the miscommunication that I feel could have been avoided. I want you to know I have read your message. I will take appreciate measures. I do wish you the best of luck, and hope that your next stay where ever it may be, be amazing. Happy travels.

Thank you for staying with us here at Baymont, we hope you have safe travels.

I am sorry this was an issue I will make sure this is taken care of. As soon as possible. Thank you for letting me know. And, thanks again for staying with us here at Baymont. We hope to see you again in the future. Safe travels.

I am sorry to hear you had troubles with your walker. However, our doors are standard size. We do have handicap rooms. Your more than welcome to reserve one of those rooms. They are made to fit a wheelchair. So, they would be better than a standard room. I am sorry you were unaware of this. When you make a reservation, you may call in and request the 1st floor. Again, I am sorry it was such a hassle. We want your experience to be everything you expected and more. I am sorry there was no tv guide in your room. That is unfortunate. I do offer UBS cubes at the front desk, that could have been easily corrected. Did you call the front desk about any of the issues you encountered? I feel as though we could have solved a few of these issues while you were here. Again, I am sorry you did not enjoy your stay. I do hope you change your mind, and we have the pleasure of getting better and fixing these issue's.

Thank you for choosing Baymont. We hope to see you again in the future.

I am sorry to here you did not have a good time here at baymont. I will Address the pool. Our pool is regulated temp. The water is 85 degrees and the room itself has to stay at 70 degrees. So, I can see where it can feel chilly when we have been having so many cold nights. I will make sure I also address my staff's rudeness. This is a first I am hearing my staff as a whole being rude. For the beds, I am sorry you had such an awful experience. I will make sure I check into this and see what we can do to fix this issue. Again, I apologize for any and all inconvenience you encountered. Thank you again for staying with us here at Baymont.

Thank you for staying with us here at Baymont.

Thank you for staying with us here at Baymont. We hope to see you again in the future.

I wanted to let you know we got this issue resolved. Thank you for letting us know so we could fix it without delay. We are so happy you could stay with us here at Baymont in Lancaster. We hope to see you again in the future.

I am so glad the little got to swim. It always fun going somewhere and being able to swim. We are so glad you guys enjoyed the hotel. We hope to serve you again in the future.

Thank you, Nancy, for your kind words. We are so happy to hear you enjoyed your stay with us. Thank you again for staying with us here at Baymont. We do hope to serve you again in the future.

Thank you for staying with us, we hope o see you again here at Baymont in Lancaster.

Thank you for staying with us here at Baymont. We are so please you enjoyed your stay. We hope to see you again soon.

I am so sorry to hear the bed wasn't as comfortable as you'd like. I do know we are updating our beds here soon. So I hope that will help. We are so pleased you loved everything else. We hope to see you again in the future.

Thank you for staying with us. We look forward to seeing you again soon. :)

Thank you for staying with us here at Baymont.

I am glad you enjoyed your stay. We look forward to seeing you again in the future.

Nice, warm and cozy is definitely a great thing. Nothing better than being warm and cozy. Thank you for sharing. Thank you for staying with us here at Baymont in Lancaster. We hope to see you again soon.

We are so happy you stayed with us. Thank you for staying with us here at Baymont. We hope to see you again soon.

Thank you for staying with us here at Baymont in Lancaster, we hope to see you again soon.

Thank you for staying with us here at Baymont. :)

Oh no, I am sorry to see you do not enjoy your stay. Was there anything we could change? Something we could do better to improve. We are happy you stayed with us. We sure do hope to see you again in the future.

Thank you for staying with us, we look forward to seeing you again soon. Have a wonderful Spring. :)

Good morning, Travis. Yes, we have tried to fix this with our 3rd parties. Our one double bed is a handicap room. We have told them this is not a standard room. Also, if your reservation was on Saturday night we were sold out. So, I am glad you were able to switch rooms. Can I ask how my staff is uninformed. As we see the reservations how they come in. So, a little guidance on this would be helpful so we can improve. Thank you.

That is a big bonus. We are so happy you enjoyed your time with us here at Baymont. We hope to see you in the future. :)

I am so sorry you did not get to stay with us. I did want you to know that we did completely strip and thoroughly searched that room. We did not find anything. I am not saying that it wasn't there at first. We just couldn't find anything. Also, I am sorry you had to be placed upstairs. We have a lot of workers coming and going at our hotel. We do make sure everything is cleaned up every afternoon. Again, I am sorry you did not enjoy the time you spent with us. Also I wanted to say Thank you for letting me know about all the issues you did encounter. I do hope you have a wonderful day.

Thank you for staying with us here at Baymont. We are so happy to hear you had enjoyed your stay. We hope to see you again soon.

Thank you James. We are pleased to hear you had a good stay, and our staff was pleasant. We hope to see you in the future. Thank you for staying with us, here at Baymont. :)

David, I am sorry you did not enjoy your stay. Was there anything we could have done differenly? Any and all feed back is important to us. We still appricate your in put. Thank you for staying with us.

Thank you for staying with here at Baymont in Lancaster. We hope to see you again in the future.

We are a smaller hotel. I think thats what makes us better to accomindate each guest. We are so glad yo0u stayed with us. We hope to see you again in the future.

Thank you for stayig with us here at Baymont. We are happy to hear you enjoyed your stay. We hope to see you in he future.

Thank you for staying with here at Baymont in Lancaster. We hope you enjoyed your stay and we hope to see you again soon.

Thank you Jeffrey. We are pleased to see you enjoyed your stay. We hope to see you again.

Thank you Laura for your kind words. I will be checking into the lighting. Maybe I can get a higher wat bulb. I hope it that simple. :) We thrive to make sure each guest has a friendly stay. I am so tickled hear everyone was friendly. Yes, cherry street is a good one. My husband takes me there often. The history of Cherry st pub is super cool as well. We are so pleased to hear you had a good time here in Lancaster. We hope to see you again in the future.

I am sorry to inform you, that the crew checked out at 130pm. Our cut off is 11am. Our Housekeepers had already left for the day so that room sat dirty, therefor we could not use the room.If the Front Desk was informed about the late check out, we could have made accomadations. Again I am sorry for the misunderstanding.

Thank you for staying with us here at Baymont. We hope to see you in the future.

Aleyse, I wanted to let you know I seen your comments and I will be making sure this is taken care of. With the weather changing and geting colder the pool room stays at 70 degrees. The pool water is 87 degrees. With the cold weather I am sure it felt colder. I am sorry you did not have a good time here at Baymont. We will be making sure these mistakes are corrected. Thank you for informing me of these issues.

Thank you Christopher, We are so please to hear you had an easy check in. Thats what we thrive for. Thank you for staying with us here at Baymont. We hope to serve you in the future. :)

Thank you for choosing us. We are so glad you stopped by. We hope to see you again in the future.

Thank you for staying with us here at Baymont. We hoope to see you in the future.

Thank you for staying with us here at Baymont. We look forward to seeing you in the future. :)

I am sorry to see you did not enjoy your stay. I hope there was something we could do to correct it. Pleas let us know if. Thank you for staying with us here at Baymont. We do hope to see you again in the future.

I am so sorry you had to deal with this. This is unacceptable. Displinary actions have accured to the housekeeper who cleaned your room before.. We also have put other rules in place to stop that from ever happening again. Again, I am so sorry this happened. .

Thank you for staying with us here at Baymont. We hope to see you again in the future.

Thank you for staying with us here at baymont. We look forward in serving you again.

I am sorry you had to deal with this.Once you reserve a room online or with the Front Desk, the room is now no longer able to be sold. Again I am very sorry you had issues. I will looking into this further.