2/10 - Terrível
Ian R.
10 de jul. de 2025
Pontos positivos: Limpeza
TIRED and NEGLECTED
What a DISAPPOINTMENT. We seriously considered formally complaining & searching for a suitable alternative but this was prevented by the lack of reliable/sometimes non-existent Wifi, as well as the logistical nightmare of finding & making a last minute booking in the vicinity. After 30 hours travel from Australia we reluctantly decided to stay, the only saving grace being the pool & adjoining outdoor entertainment/kitchen but even there only the freezer section of the fridge worked. To sum up, the property is TIRED/NEGLECTED & the website omitting or misleading including:- The last 2 klm of access to the villa is via a steep, narrow, winding, rough road culminating in a tight parking area & turning circle- The “villa” building comprises 3 semi-detached self-contained dwellings under 1 roof. One dwelling (approx 1/3 of the building & grounds) is occupied by the undisclosed resident host - The website lead photo (balcony with the view of the Tuscan valley) is attached to the host’s private dwelling NOT accessible to guests - Air con is not available to all guest areas but limited to 2 of 4 brms in the main guest dwelling & kitchen in a separate semi-detached guest dwelling. Instead pedestal fans only are available - no insect screens on windows or doors- All bed mattresses are decades old “lumpy” or sagging inner-spring or thin foam & pillows old thin & saggy- 2 small TV’s don’t work.- After a week, host provided a replacement Wifi modem with limited range
Ian R.
Hospedou-se por 11 diárias em jun. de 2025