Verificada
4/10 - Insatisfatório
Shannon U.
22 de jul. de 2025
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza
Howling pipes and dirty floors
We were disappointed in our stay in July 2025. Our concerns were the the cleanliness of the condo and the sounds coming from the pipes. The condo was vacuumed, no debris on the floor, however when we used a paper towel to clean up food dropped on the kitchen floor we were disgusted by the black residue on the paper towel. The floor was very dirty and you can tell it had not been mopped in quite some time. We were very upset we had let our infant crawl on the floor in the condo. The bathrooms were fine, the toilet seats move when you sit on them, which was annoying. The very loud HOWLING noises that came from the pipes were the worst part. Every time you used any source of water (sinks, showers, flushing a toilet) the pipes loudly howled (the only way I can describe it). It was not limited to our unit, if anyone in the building used water, it howled. It was so loud and constant it made our stay very uncomfortable. We took a video and will be sending it to the property management company so they can hear just how bad it was. While the noise was annoying and inconvenient for us, it was so much worse with an infant who was trying to nap on vacation. I want to note the condo functionality met our needs with working appliances, furniture, linens, cutlery, etc. The view from the large balcony was fantastic and the reason we rented this specific property. The community is nice, including the pool. The cleanliness and pipe issues need to be addressed before renting out again.
Shannon U.
Hospedou-se por 3 diárias em jul. de 2025