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Avaliações

6,6 de 10

Comodidades populares

  • Café da manhã incluído
  • Wi-Fi grátis
  • Restaurante
  • Ar-condicionado
  • Academia
  • Serviços de negócios

Informações a área

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Propriedades semelhantes

Piscina interna, piscina externa sazonal, espreguiçadeiras
Pine Lake Resort and Banquets
La Porte
  • Piscina
  • Café da manhã incluído
  • Spa
  • Estacionamento incluído
6.8 de 10, 683 avaliações
O preço é de R$ 455
Total: R$ 523
inclui impostos e taxas
13 de jul. – 14 de jul.
Pine Lake Resort and Banquets
Comparar propriedades semelhantes

Avaliações

Avaliações sobre

6,6

7,2

Limpeza

7,8

Localização

7,4

Serviço e funcionários

6,4

Condições e instalações da propriedade
Nota 10 - Excelente. 61 de 356 avaliações
Nota 8 - Boa. 103 de 356 avaliações
Nota 6 - Ok. 88 de 356 avaliações
Nota 4 - Insatisfatória. 58 de 356 avaliações
Nota 2 - Terrível. 46 de 356 avaliações

Avaliações

Verificada

2/10 - Terrível

Tara

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Terrible!

No amenities included as listed when i booked the hotel. They are going through a “re-branding” and nothing was available. Hardly any food out for breakfast and was out, looked old. Restaurant/bar was only open 1 night during our entire stay there. Spa closed. No AC on in the hotel- elevators and hallways ridiculously hot. Dead bug on floor in our bathroom. Horrible stay. Would like a refund and it was NOT as advertised! Would have much preferred to stay at the Travelodge next door!
Hospedou-se por 3 diárias em set. de 2019
Verificada

6/10 - Razoável

Viajante verificado

Pontos positivos: Serviço e funcionários
The property is older and they are working to up grade it. The breakfast was vary disappointing to say the least. The room was clean but was outdated.
Hospedou-se por 1 diária em ago. de 2019
Verificada

6/10 - Razoável

KeepCool

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hotel pouvant avoir beaucoup de qualité, mais laisse à désirer. Petit déjeuner très light, et service pas très flexible.
Hospedou-se por 2 diárias em ago. de 2019
Verificada

6/10 - Razoável

Carolyn

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza

just ok

We were only ok about our stay. For the price ($122 for the night) it was not what we were expecting. The room had a stale smell when we walked in, the room air conditioner worked but did not keep the room an even temp. The toilet had a ring at the waterline that looked like it had not been cleaned in quite awhile. The shower needed more of a shower curtain, as it let water get all over the floor. Our beds were comfortable, We were given a choice of floor 2 or 4 when we checked in, however we were not told that the 4th floor had been recently renovated while the 2nd had not. It would have made a difference. The hall ways were so warm and had head blowing, I am thinking to help dry the recently painted hall ways. we have stayed in Best Westerns before and usually enjoyed it, Staff was very nice, especially the gal working the breakfast buffet, She even brought my sister a bowl of oatmeal with a birthday candle in it!
Hospedou-se por 1 diária em ago. de 2019
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
It was nice and clean. Staff was friendly. Great location.
Hospedou-se por 1 diária em jul. de 2019
Verificada

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza e condições e instalações da propriedade
We have stayed there several times and this was by far the worst! It was so run down. Won’t be staying there again!
Hospedou-se por 2 diárias em jul. de 2019
Verificada

4/10 - Insatisfatório

Viajante verificado

Pontos negativos: Limpeza e serviço e funcionários
Pool was unique. Indoor golf putting. Spanish feel in center atrium
Hospedou-se por 3 diárias em jul. de 2019
Verificada

2/10 - Terrível

Viajante verificado

This property was closed and abandoned when I arrived July 2019
Hospedou-se por 2 diárias em jul. de 2019
Verificada

4/10 - Insatisfatório

Viajante verificado

Pontos negativos: Comodidades
Room was ok, breakfast and pool were very disappointing
Hospedou-se por 2 diárias em jul. de 2019
Verificada

2/10 - Terrível

Patrick

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Old, cracked building. Hot, A/C barely worked. No breakfast as advertised.
Hospedou-se por 3 diárias em jul. de 2019
Verificada

10/10 - Excelente

Cheryl

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was great. Everything it showed on the website was as good as it was in person. Very courteous and helpful.
Hospedou-se por 1 diária em jul. de 2019
Verificada

4/10 - Insatisfatório

Viajante verificado

Pontos positivos: Limpeza
Bed service on all ends did not get room I asked for some one else got the upgraded room
Hospedou-se por 2 diárias em jun. de 2019
Verificada

4/10 - Insatisfatório

Iris

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The property is very dated and going through renovations. The staff was very open to hear complaints. Property should not be called a Plus.
Hospedou-se por 2 diárias em jun. de 2019
Verificada

2/10 - Terrível

NCU

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

S.O.S. Please close this location

“Never before has there been a more wretched hive of scum and villainy.” -Old Ben All the staff quit before and while we were there. It was not clean at all. There was a swarm of drunk people all over not being controlled whatsoever. I pity the staff in this situation, but I would have to advise against staying here.
Hospedou-se por 1 diária em jun. de 2019
Verificada

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This property is very misrepresented on your site. Upon arrival found a very out dated unkept hotel. When we checked in we were informed only one elevator worked. Left for dinner and came back to no elevators working and were staying on fourth floor. I canceled the remainder of my nights and booked elsewhere. Almost the entire staff walked out this weekend due to working conditions and we heard about it did not see a single guest happy with the hotel
Hospedou-se por 3 diárias em jun. de 2019
Verificada

2/10 - Terrível

Viajante verificado

Pontos negativos: Serviço e funcionários e comodidades
Well checking in was really good and easy. The woman who checked me in was really nice and made sure I had everything I needed for my stay. But the main elevator was out of service, the hot tub was out of service, the pool was kinda green color, I was a part of a wedding party who all stayed there. Saturday morning I found out that 95% of the staff quit Friday night. We had no maid service, hardly any one at the front desk sat afternoon/evening. The secondary elevator went out of service when we got back from the wedding reception. But most of all not only few of the wedding party kept getting new keys over and over because the keys kept not working, took hrs to get rooms ready for some of the wedding party... but the bride and the groom had separated rooms Friday night and they were supposed to have their honeymoon suite ready when they got back from the wedding reception which was 11:30pm and they finally was able to get their room at 3:30am. There were couple staff members trying to do everything... cleaning the rooms, trying to check people in etc. I was in that hotel many yrs before multiple times and had great service. We also found out that the owner of the hotel is from California and just hired a new management company to run the hotel...obviously it didn’t work out in the Owner’s favor. I was on the 4th floor and which I had tons of stuff to bring down to my vehicle. Had to make 3 trips. Was never in a hotel that had so many problems at once plus no staff.
Hospedou-se por 2 diárias em jun. de 2019
Verificada

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There was no staff around anywhere. Pool wasn’t locked or no lights at night. No food for breakfast. No towels for showers. Locked out of my room for hours.
Hospedou-se por 2 diárias em jun. de 2019
Verificada

2/10 - Terrível

Jasmina

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto

Terrible stay

Room floor was unclean . There weren’t enough outlets available also no hot water.... both elevator not working
Hospedou-se por 1 diária em jun. de 2019
Verificada

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Computer system was down when we arrived but the staff was very pleasant and handled it well - we were accommodated quickly. Room was clean and it worked out great for the night that we needed it.
Hospedou-se por 1 diária em jun. de 2019
Verificada

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e comodidades
It would have been nice it the elevator was working. It was not easy to fine the other one.
Hospedou-se por 1 diária em jun. de 2019
Verificada

4/10 - Insatisfatório

J

Pontos negativos: Limpeza e condições e instalações da propriedade
Bed sheets where dirty. Breakfast space was too small, no seating available.
Hospedou-se por 1 diária em jun. de 2019
Verificada

4/10 - Insatisfatório

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
In all other Best Western Pluses that we stayed in on this trip, a double meant two queen beds. On this visit, we got a room with two DOUBLE beds—like 1 1/2 twin beds. There was no room on the bed for two adults, let alone two teens. The facility is old and in need of a renovation. The mattresses were awful! The staff was very kind and professional, however.
Hospedou-se por 1 diária em jun. de 2019
Verificada

6/10 - Razoável

Amanda

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade

Some good some bad

Some improvement. Breakfast was good. Stopper was completely out and elevator was out of order. Smoking allowed outside the front door.
Hospedou-se por 2 diárias em jun. de 2019
Verificada

2/10 - Terrível

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
It was extremely loud and they allowed parties going on in the atrium until 2 am. Of course I get it I couldve called but why do I have to manage their business. It is not far from the lobby they should have heard it and/or be checking this area. Toledo French Quarters has the same setup and they manage it well.
Hospedou-se por 1 diária em jun. de 2019
Verificada

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and nice room, also staff was great and the morning people serving breakfast were great.
Hospedou-se por 2 diárias em mai. de 2019