Serviço de café da manhã, culinária internacional, vistas para o jardim

Avaliações de Hotel Arenal Lodge

3 out of 5
Hotel Arenal Lodge
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 472 de 971 avaliações" "
Nota 8 - Boa. 310 de 971 avaliações" "
Nota 6 - Ok. 123 de 971 avaliações" "
Nota 4 - Insatisfatória. 40 de 971 avaliações" "
Nota 2 - Terrível. 26 de 971 avaliações" "

8,4/10

Limpeza

8,8/10

Serviço e funcionários

8,6/10

Comodidades

8,0/10

Condições e instalações da propriedade

9,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Vanessa, São Paulo

Pontos positivos: Limpeza e serviço e funcionários
Gorgeous place
The place is beautiful. A little hard to find (google maps sent us to a dirty road, but there was a much easier way). Room could be more modern, but it was fine, the property is gorgeous and the view could not be better. It is well located if you want to be close to the vulcan, not too close to the city though.

6/10 - Ok

Danielle, Rio de Janeiro

Pontos positivos: Limpeza e conforto do quarto
Arenal - vale a visita!
Chegamos com uma forte chuva na sexta-feira à noite e ficamos sem luz até sábado às 6:00 da manhã. O wi-fi só funciona na recepção, mas depois da chuva, nem isso! Sem comunicação... O ponto forte do hotel é a vista do vulcão, mas que infelizmente passa 10 dos 12 meses do ano sob nuvens. O hotel tem um jardim lindo e a vista do deck do restaurante é muito agradável! Ah, o hotel é mais afastado da cidade. Então, não dá pra dar aquela voltinha no centro... =)

6/10 - Ok

Ileane

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The property facilities could be improved, including room painting, furniture, lighting, and food quality.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Marco em 16 de abr. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Berny

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel, excellent views of the arenal volcano!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Marco em 15 de abr. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Luis

Viagem em grupo
Pontos positivos: Comodidades
Muy buena propiedad en el área de Arenal. La dueña muy buena persona y atenta a los huéspedes. Si buscas un lugar bien estilo Costa Rica y para conectarte con la naturaleza te lo recomiendo. Puedes ver diversidad de aves por el jardín y áreas aledañas. El lugar está en una montaña con vista al volcán Arenal si no está lloviendo o nublado pero igual vale la pena. Está como a 20 minutos de la Fortuna.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Marco em 10 de abr. de 2024
Saludos desde Arenal Lodge, un hotel rodeado de naturaleza y belleza en el Parque Nacional Volcán Arenal. Estamos muy contentos de que haya disfrutado de su estadía con nosotros y que haya apreciado nuestros servicios y comodidades. Agradecemos sinceramente su calificación y comentarios, que nos ayudan a mejorar y ofrecer una experiencia inolvidable a nuestros huéspedes. Esperamos que nos visite nuevamente pronto y disfrute de las maravillas de Costa Rica.

10/10 - Excelente

Andrew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff and service. Distance is a little far from LA Fortuna, but there is a lot to do on the property, and it is not too much trouble if you have a rental car already!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Marco em 10 de abr. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Boris

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My family love the hotel, thank you guys!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Marco em 10 de abr. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Agnes

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em mar. de 2024

8/10 - Boa

phillip

Viagem a dois
Pontos positivos: Limpeza e comodidades
If you’re looking to be in nature this is the right place to be. You can definitely enjoy the fresh air a good walk in the morning with the sound of the birds. Enjoy a good swim in the pool with a breathtaking view of the volcano. The staff is very nice.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Marco em 1 de abr. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Renee

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The view is amazing! Quiet and woodsy. Well worth the short drive from town to get out of the congestion and noise.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Marco em 30 de mar. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Megan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was remote with beautiful grounds. Horseback riding onsite was a highlight of our vacation. Friendly staff and good included breakfast. A bumpy, twisty 15-minute drive to leave the property so we only went in and out once a day.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Marco em 2 de abr. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Kristen

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Could’ve had more things to do or better food options and quality.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Marco em 27 de mar. de 2024
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.

10/10 - Excelente

Holly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff at the hotel was very friendly, and the food was excellent. We really enjoyed the Casado with chicken, one of the local dishes. The beef meals were also very good. Desserts, the coconut flan and brownie with ice cream, were fantastic. Exceptional view of the volcano and there are tons of birds on property. We really enjoyed seeing them when eating and around the pool. Rooms were clean with air conditioning, and lots of amenities.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marco em 27 de mar. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Ketan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Chalet gives an AMAZING view of the Arenal mtn
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marco em 27 de mar. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Hemendar

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The lodge is in on the mountain, so be prepared for a 2 km drive up to the lodge on rough road. It is 35 min from Fortuna Town, so account for additional time. The room itself was very good and views from the lodge are stunning. Breakfast was ok for vegetarians. Overall a good hotel, nice pool and jacuzzi.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Marco em 19 de mar. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Kiet

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place, nice breakfast, great view of the volcano, friendly staff, 2km uphill from the entrance to the lodge
Hospedou-se por 1 diária em mar. de 2024
Resposta de Marco em 15 de mar. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

James

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Please see above.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Marco em 13 de mar. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Sherry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing stay, outstanding breakfasts!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Marco em 9 de mar. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Shannon

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Marco em 30 de mar. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

6/10 - Ok

Penny

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
We stayed in the older part of the hotel and while the view was amazing, the walls were paper thin. You could hear complete conversations of the parties in the other rooms as well as any additional noises. The property is very close to Hanging Bridges Park and is within 20 minutes of any other food or items you may need.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Marco em 5 de mar. de 2024
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.

8/10 - Boa

Lesley

Viagem em grupo
Pontos positivos: Serviço e funcionários
The drive up to the hotel was long, narrow, curvy, and unpaved. The drive from the main road up to the hotel takes at least 5 minutes so the benefit is that you are secluded and it is very peaceful but it’s a bit out there. Check in was super easy and the restaurant on site is ok. There are a few hiking trails connected to the property which I thought was pretty cool! The views from the hotel are stunning of the volcano.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Marco em 29 de fev. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Aubrey

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very unique and old property. Cool features and wonderful staff and service
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Marco em 22 de fev. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Viktoria, San Jose

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Wonderful nature all around but the property itself is quite run down. All the rooms need excessive renovation and new furniture as the old sofas are pretty disgusting and are getting eaten by some sort of bugs already. The staff is nice and welcoming. The restaurant is sub-par, I recommend having dinner some place else around La Fortuna.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Marco em 21 de fev. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

EDWARD

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location is unique and beautiful. Some facilities are showing their age and need to be renovated
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Marco em 20 de fev. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

michelle, san francisco

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Marco em 21 de fev. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Rachelle

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice & quiet property, reminded us of a retreat. It is very isolated and therefore very relaxing. It's about 30 minutes from La Fortuna, and the drive up to the hotel is very rough and steep. You won't want to come & go very much as it's a bit inconvenient. The hotel itself is pretty old and dated, but our room was very big and clean. The staff were very friendly.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Marco em 14 de fev. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Lasha, Converse

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
When we checked in there was a lady that helped us and she was phenomenal. However a male checked us out and he was abrupt, arrogant and matter of fact with me until my husband came to the counter and he was better but not as mean. The property is gorgeous. The dinner and breakfast service was a bit scrambled and all over the place. The bar service was great. They need more organization and customer service initiatives.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Marco em 9 de fev. de 2024
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.

8/10 - Boa

Alberto

Hospedou-se por 1 diária em fev. de 2024
Resposta de Marco em 27 de mar. de 2024
Saludos desde Arenal Lodge, un hotel rodeado de naturaleza y belleza en el Parque Nacional Volcán Arenal. Estamos muy contentos de que haya disfrutado de su estadía con nosotros y que haya apreciado nuestros servicios y comodidades. Agradecemos sinceramente su calificación y comentarios, que nos ayudan a mejorar y ofrecer una experiencia inolvidable a nuestros huéspedes. Esperamos que nos visite nuevamente pronto y disfrute de las maravillas de Costa Rica.

10/10 - Excelente

Gary, White Bear Lake

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly and accomodating staff
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Marco em 7 de fev. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Nancy

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Unbelievable property. Superb views of Arenal Volcano and Lake Arenal. Great bird and wildlife watching.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Marco em 31 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Bonnie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice gardens, and grounds, with a good view, when the clouds weren't there
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Marco em 30 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

BingBing

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
The property sits in a beautiful secluded area where you can immerse yourself in Nature. You can birdwatching from your breakfast table. The staff are friendly. You will need 4w drive to get to the property. Some improvements can be made: room is dark and hard to read a book at night; the trails on property could use some maintenance.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Marco em 28 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Cassie

Hospedou-se por 1 diária em jan. de 2024
Resposta de Marco em 22 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Davidson

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Marco em 20 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Ludwig

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Von eindrucksvoller Natur umgeben
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Marco em 20 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Myrlie

Hospedou-se por 5 diárias em jan. de 2024
Resposta de Marco em 21 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

4/10 - Insatisfatória

Mario

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Marco em 17 de jan. de 2024
Lamentamos que no haya disfrutado su visita a Arenal Lodge. Nos esforzamos por brindar a nuestros huéspedes una experiencia cómoda y memorable en el corazón de la selva tropical. Pedimos disculpas por cualquier inconveniente o decepción que pueda haber encontrado durante su estadía. Agradecemos sus comentarios y los utilizaremos para mejorar nuestros servicios e instalaciones. Esperamos que nos brinde otra oportunidad para darle la bienvenida y mostrarle la verdadera hospitalidad de Arenal Lodge.

8/10 - Boa

Rene

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There are beautiful trails to walk on this property. The restaurant has excellent choices from breakfast until dinner, at very reasonable prices. It could be a little tricky to get from the chalet to the restaurant and back though: steep and slick after/during rain. Although it is an older resort needing a little TLC, our only complaint, other than the driveway up to the resort (!) is the extremely hard bed, and not much softer pillow. Those have to go!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Marco em 11 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Francisco

Viagem a dois
Pontos positivos: Limpeza
Location was great, surroundings were great. The whole place was amazing but the rooms need remodeling they are like 35 years old. So if they remodel the rooms the experience would be totally different
Hospedou-se por 1 diária em jan. de 2024
Resposta de Marco em 11 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Julia

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Marco em 11 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Stephen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The view is amazing. The staff are great - very helpful and friendly. The grounds are very interesting with several walking trails - could use some upkeep but a unique offering. Overall, a bit dated but well worth it for the location, staff and grounds. We would go back.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Marco em 1 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Kathleen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Marco em 20 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Kelly

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful property with great views, and friendly staff. Within reasonable driving distance to La Fortuna.
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Marco em 31 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Bobbi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A wonderful place to stay, quiet and out of town
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Marco em 29 de dez. de 2023
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

SEAN, DOYLESTOWN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful landscape filled with wonderful trails. Very friendly staff.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Marco em 29 de dez. de 2023
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

6/10 - Ok

Tarkan, Ladera Ranch

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The road to reach to the property is a dirt road and it takes too long, property is in need of renovation and food below average
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Marco em 28 de dez. de 2023
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.Last think road is cobble sone not dirt

10/10 - Excelente

Evelyn

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was a really nice, private, quiet hotel with a great view of the volcano. We took a horse ride that was really fun and the view from the top was amazing! I would also recommend the massage. It was a super relaxing atmosphere and the staff was so friendly.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Marco em 28 de dez. de 2023
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Brittany

Viagem com família e crianças pequenas
Great setting
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Marco em 27 de dez. de 2023
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - Excelente

Lata

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Marco em 17 de jan. de 2024
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - Boa

Lara

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had honeymoon suite #220. This was probably the most fancy suite I have ever stayed. It was a separate house, the last one, on the hill. We had glass windows from top to bottom on one of the walls and partial glass on the other two looking out to the jungle. There was a private jacuzzi inside the room with a very cool area to chill after. I loved the room. The breakfast was very mediocre. The dinner was just ok. The grounds of the hotel have jungle trails but it rained the whole time and we walked just for a bit. Now, here is what you don’t read and what they don’t advertise- the hotel is about 2 kilometres from the main road. It is kind of paved road but will only fit one car at a time. It takes about 15 min to get up to the hotel and 15 min to get down. It is not a pleasure ride what’s so ever. Because it was raining and we only stayed for one night, we literally just stayed in the hotel and didn’t drive to town to explore. We just didn’t want to drive that driveway again, especially at night. Not sure if any tour companies will even pick up from that hotel. Didn’t ask but maybe so for an extra charge.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Marco em 27 de dez. de 2023
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.