Hotéis em Kualaperbaungan, SU

"Clean room"

"Prime Plaza Kualanamu is a very good hotel to stay when travelling early morning due to it's proximity to the airport and its good installation (building) and good price. But unfortunately the checkin was confused and checkout at 6 am when many guests are going to the airport at the same time can result in delay while our room was being checked and taxi confusion. Breakfast was good at 6am with many choices though no service. No hair dryer in room. "

"Værelset er super fint og rent. Som gæst er man udsat for visse støj gener: Nærliggende minaret, der kalder til bøn 04.45 Fly, der kommer ind over hotellet ved 6-tiden Der er meget tynde vægge mellem værelser, så man kan ikke undgå at høre, når naboen benytter toilet, eller bare fører en almindelig samtale"

"It was hard to communicate about the airport pick up but they came quick and drove fast to and from airport"

"Arrivés a 19h alors que la chambre était payée, on nous a informé que l'hotel était complet. On nous a proposé une nuit dans leur autre hotel, que nous connaissions, tres éloigné de l'aeroport et a nous de payer la différence..., ce que nous avons refusé, l'hotel etant plus cher que la chambre réservé. Nous devions en plus payer le transport... Bref, après beaucoup de négociations nous leur avons demandé d'appeler un taxi pour nous emmener dans un hotel proche de l'aeroport car notre vol etait...

"We were not expected and told us to go elsewhere."

"Poor customer service "

"Admin ramah."