Dear Mr. Francisco. Greetings from KPM Tripenta Hotel**** Thank you very much for taking the time and sharing your experience with us. We are very happy that we had an opportunity to serve you, and very grateful to hear that you were very much satisfied with the stay and the services you received from us. As honoring your comment, we assure you that we will improve, on those particular points were ever you felt we need betterment. We wish to See you again, and be given another opportunity to serve you much better. Thanks and Regards, Ms. Honey , Guest Relation Manager

Dear Guest, Thank you for your valuable feedback. It was a pleasure to have you stay with us. We look forward to have you with us in the near future. Warm regards, Ms. Honey, Guest Relation Manager