This was my 2nd time staying at Prince Hotel, and like last time, I was very happy with the overall service!
Mr. Kevin Lam assisted me with the check-in process as well as the dinner reservation. He was pleasant, friendly and helpful! Once I reached my hotel room, he even made a courtesy call and asked if I was satisfied with my room! I loved the ocean view, the cleanliness, and the spacious bathroom!
There were lots of storage space in the room. I liked the open closet! One of the best things about Prince Hotel is the generous counter space in the bathroom. Also, the toiletries (shampoo, conditioner, and body wash), slippers, soap, and toothbrush were high quality.
Savvy, the hotel restaurant, offered a fantastic buffet experience! ALL the staff, including the receptionist, manager, waiters/waitresses, and chefs, were very nice and cheerful! Their service was exceptional! One of the waiters even recognized me (he delivered orders to my hotel room in August last year)! The food selection and quality were exceptional! I enjoyed everything! I had the most wonderful time! Thank you for such an unforgettable memory!
I ordered room service twice afterwards, and Savvy never disappointed me! The delivery was quick, the waiter was courteous, and the food was tasty!
The check-out process was also a breeze! The bell boy was also very helpful and professional! Thank you for everything!
