Cruzeiros em Kottayam, KL

"We booked a premium room but the room given was completely different to the photos provided. Address was different to what was given on here. Had to wait over an hour for check in time evenknow we arrived within check in time. When we asked about the room being premium we were ignored. On boat staff were fine and accomodating which is the reason I didnt give a lower rating. We ended up booking another place for the second night because we were so disappointed. "

"The boathouse staff was excellent. They were very courteous and accommodating. "

"The room was spacious, the bed was comfortable and the food was good. What I thought could be improved was the cleanliness of the bathroom, the route was in the middle of the lake and large portions of the day was spent simply docked on shore. I would only recommend going for one night. We booked two nights and they gave us a refund for our second night as they did not have enough guests on our boat to take us out and when we asked about the route they said it would be the same. The amount of...

"The staff were good, friendly and polite 😊 Our room was clean and decent. Food good. We were a bit confused about the itinerary so maybe making it clearer would be helpful to future guests. Thank you 😊"

"We had a really poor experience… 1) The bathrooms and washing areas were smelling bad / extremely unclean… the taps were all fully dark and rusty 2) very salty water provided for all washing / bathing. 3) extremely un-friendly staff who were showing absolutely no interest in the welfare of the guests. 4) It was extremely hot during day time, so we asked them to switch on the AC and they said AC will be available only from 9pm. 5) We bought some expensive prawns from the shop they took as to ,...