We had a fantastic time during our stay of 7 days. We have stayed at many international hotels around the world but none with such a friendly and helpful staff. Wherever we went in the hotel, we were made welcome and our comfort was the hotel staff's topmost priority. We utilized the Spa, the Gym and the two restaurants JW Kitchen and Vintage Asia (both were superb in food variations and tastefulness). Among the front desk staff, Simran was exceptional and so was Neha with their warm behavior and caring attitude and follow ups. In the Spa, Achi and Vinu were exceptional and helped us get rid of severe pain in our bodies and relax us. Diksha and Ayushi made us feel so very welcome in the two restaurants and took care of us with the reservations and well as our day to day breakfasts. Anil (chef) from the JW Kitchen reached out to us whenever he saw us and made us feel welcome and ensured that we were served with whatever we needed. In the Gym, Arindam assisted us with the access to machines and followed up with towels and water bottles during our workouts. And overall Paromita made sure that I/we had someone who we could reach out to in case of any issues. However, the staff were so professional that we didn't get anything to complain about during our stay. I/we would highly recommend this hotel to anyone in the world. If anyone wants to experience warm Kolkata hospitality, JW Marriott Hotel Kolkata is the place to stay.