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Avaliações de Koh Tao Heights Apartments

3 out of 5
Koh Tao Heights Apartments
49/1 Moo 1 Sairee Village, Koh Tao

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 19 de 26 avaliações" "
Nota 8 - Boa. 4 de 26 avaliações" "
Nota 6 - Ok. 1 de 26 avaliações" "
Nota 4 - Insatisfatória. 2 de 26 avaliações" "
Nota 2 - Terrível. 0 de 26 avaliações" "

9,6/10

Limpeza

9,0/10

Serviço e funcionários

9,0/10

Comodidades

9,6/10

Condições e instalações da propriedade

10/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Stefan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Those views!
Amazing view from the spacious balcony, large rooms, comfy and clean feel. Friendly and helpful staff. Definitely would come back here. Note: it’s a steep hill. Budget in a cab or scooters which you can rent at the reception.
Hospedou-se por 4 diárias em dez. de 2022

10/10 - Excelente

Nathaniel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful
Hospedou-se por 5 diárias em fev. de 2020
Resposta de The Koh Tao Heights Team em 2 de mar. de 2020
Thank you for reflecting your opinion on us by giving us a 10 from 10

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The view was great as were the amenities. The staff were helpful and the location was quiet.
Hospedou-se por 8 diárias em nov.. de 2019
Resposta de Nicie em 12 de dez. de 2019
Than you very much. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em abr. de 2019
Resposta de The Koh Tao Heights Team. em 10 de mai. de 2019
Dear Guests. Thank you for giving us a perfect rating. We do take pride in catering to our guests’ needs the best way we can and make the guests enjoy their stay with us.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2019
Resposta de Nicie em 4 de mai. de 2019
Thank you for reflecting your opinion on us by giving us a 5 from 5

10/10 - Excelente

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Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wunderschöne Unterkunft. Das Personal war sehr zuvorkommend und hilfsbereit. Man fühlt sich sofort wie zuhause. Einfach nur traumhaft. Wir werden auf alle Fälle wieder kommen
Hospedou-se por 3 diárias em abr. de 2019
Resposta de The Koh Tao Heights Team em 22 de abr. de 2019
Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

10/10 - Excelente

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Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I recommand don't go without engine... however there has beautiful view and kind staff. enjoy your stay.
Hospedou-se por 3 diárias em abr. de 2019
Resposta de Nicie em 20 de abr. de 2019
Thank you for reflecting your opinion on us by giving us a 5 from 5

10/10 - Excelente

Viajante verificado

Hospedou-se por 4 diárias em abr. de 2019
Resposta de Nicie em 17 de abr. de 2019
Thank you for reflecting your opinion on us by giving us a 5 from 5

10/10 - Excelente

Rajat

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Slice of heaven!
This is an awesome property. Beautiful spacious rooms with excellent views. Staff is very friendly and attentive and took care of all our needs. It's located on a hill so expect some hiking, but the views and seclusion more than makes up for it. The property taxi service is great and super convenient.
Hospedou-se por 6 diárias em dez. de 2018
Resposta de Nicie em 2 de abr. de 2019
Dear Rajat,Thank you for giving us a perfect review. We try our best to make all our guests happy. We are glad to hear that you had a great time staying with us. We look forward to welcoming you back.

4/10 - Insatisfatória

Alexandre

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Good room, nice view but awful service.
Good room, nice view but awful service. 1- The reception is not 24hr. 2- We had problem with the transfer to Sairee beach, the staff told us during the presentation the transfer to main street was 200b during the day and 300b after 10pm it was . It's also written in the room book. Second day the taxi charged 300b. We complained once we paid 200 before, then the driver said we could find another taxi he wouldn't pick us up anymore, very rude! I called the hotel and the girl said the taxi can charge what he wants! She said it's not the hotel's responsibility. 3-I asked them to call the taxi to pick me up on the Jan 1st, they said their driver was off. They didn't even try to call. Then, I called him from my cellphone and he came!! 4- I asked the reception to call the ferry Company and confirm my boat status due the storm (2:30pm) she said the company would confirm only at 7pm. Then I went to the pier and they said it was cancelled, I managed to buy the ticket from other Company, otherwise I would lose my flight from Samui. Once again, they didn't eve tried. 5- We found out the hot water stopped to work when we got back from new years party, around 5am. On the next day, I called the reception to fix it and she said there is nothing they can do because their were off duty. I asked if we could take shower in another room and she said no. I had no option then to take my cold shower again. as we were brothering them during off work hours. Alex
Hospedou-se por 2 diárias em jan. de 2019
Resposta de Koh Tao Heights Team em 11 de jan. de 2019
1.It's state very clearly on Expedia site that the reception is open between 8.00 am-17.00 pm 2 For the convenience of our guest we provide a contact to Mr Lek, driver that regularly work with Koh Tao Heights and provide an excellent service and better price of 200 baht for a ride around Sairee for a maximum of 4 people in a taxi compare to the official price list taxi in Koh Tao which is 400 baht a ride around Sairee .The guest wrote us this lovely review rent 4 rooms and all together was 8 people but didn't want to pay more than 200 baht.The taxi guy just ask them for an extra of 100 baht and this group called the reception yelling the taxi driver try to ripped them off our receptionist try to explain that there is a maximum of 4 people for this price and more that 4 there is an extra charge but they didn't want to listen and they very rudely state that they will write us a very bad review This issue trigger our guest to write this harmful review 3 This group was very rude to Mr.Lek the taxi driver and even they didn't pay him the fair rate he still come to pick them up as he is working at Koh Tao Heights for long time and we always try to do the best for our guest and please them.4This happened on the 5 of January when PABUK tropical storm hit our region we called to all ferry company on Koh Tao to check if the farriers are going out but no one could guarantee as the storm was peaking up. We recommend the guest to contact the ferry company Lomprayah with was the best chance to be able to travel in that condition but could be confirm only at their counter and they took only people with urgent needs to leave the island as people with confirm flight 5.the apartment run out of gas and the gas tank was replace in the next 15 minute after receiving the phone call from the guest yelling at us no gas(Our hot shower running on gas).

4/10 - Insatisfatória

Alexandre

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Good room, nice view but awful service!
Good room, nice view but awful service. 1- The reception is not 24hr. 2- We had problem with the transfer to Sairee beach, the staff told us during the presentation the transfer to main street was 200b during the day and 300b after 10pm it was . It's also written in the room book. Second day the taxi charged 300b. We complained once we paid 200 before, then the driver said we could find another taxi he wouldn't pick us up anymore, very rude! I called the hotel and the girl said the taxi can charge what he wants! She said it's not the hotel's responsibility. 3-I asked them to call the taxi to pick me up on the Jan 1st, they said their driver was off. They didn't even try to call. Then, I called him from my cellphone and he came!! 4- I asked the reception to call the ferry Company and confirm my boat status due the storm (2:30pm) she said the company would confirm only at 7pm. Then I went to the pier and they said it was cancelled, I managed to buy the ticket from other Company, otherwise I would lose my flight from Samui. Once again, they didn't eve tried. 5- We found out the hot water stopped to work when we got back from new years party, around 5am. On the next day, I called the reception to fix it and she said there is nothing they can do because their were off duty. I asked if we could take shower in another room and she said no. I had no option then to take my cold shower again. as we were brothering them during off work hours. More to say, but no space.
Hospedou-se por 6 diárias em dez. de 2018
Resposta de Koh Tao Heights Team em 11 de jan. de 2019
1.It's state very clearly on Expedia site that the reception is open between 8.00 am-17.00 pm 2 For the convenience of our guest we provide a contact to Mr Lek, driver that regularly work with Koh Tao Heights and provide an excellent service and better price of 200 baht for a ride around Sairee for a maximum of 4 people in a taxi compare to the official price list taxi in Koh Tao which is 400 baht a ride around Sairee .The guest wrote us this lovely review rent 4 rooms and all together was 8 people but didn't want to pay more than 200 baht.The taxi guy just ask them for an extra of 100 baht and this group called the reception yelling the taxi driver try to ripped them off our receptionist try to explain that there is a maximum of 4 people for this price and more that 4 there is an extra charge but they didn't want to listen and they very rudely state that they will write us a very bad review This issue trigger our guest to write this harmful review 3 This group was very rude to Mr.Lek the taxi driver and even they didn't pay him the fair rate he still come to pick them up as he is working at Koh Tao Heights for long time and we always try to do the best for our guest and please them.4This happened on the 5 of January when PABUK tropical storm hit our region we called to all ferry company on Koh Tao to check if the farriers are going out but no one could guarantee as the storm was peaking up. We recommend the guest to contact the ferry company Lomprayah with was the best chance to be able to travel in that condition but could be confirm only at their counter and they took only people with urgent needs to leave the island as people with confirm flight 5.the apartment run out of gas and the gas tank was replace in the next 15 minute after receiving the phone call from the guest yelling at us no gas(Our hot shower running on gas).

8/10 - Boa

Jennifer

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stunning setting, with impeccable views
Excellent place to stay, we thoroughly enjoyed our time and felt very welcome. They went above and beyond on the smaller details, like candles for black outs, mosquito deterant candles, and even a local Thai phone to use for the duration of our stay. Unfortunately we were met by aggressive dogs when approaching the property by foot. Once we had hired a moped this was not a problem but we felt we were unable to leave by foot at night.
Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Chalita em 10 de jan. de 2019
Dear Jennifer. Thank you for your review and for choosing our hotel. We’re very happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. The Koh Tao Heights Team.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Belle chambre et magnifique vue
Chambre spacieuse et confortable. Il ne manque que le petit dej et une piscine pour que ce soit parfait. La vue incroyable comble ces manques
Resposta de Chalita em 10 de jan. de 2019
Dear Guests. Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. The Koh Tao Heights Team.

10/10 - Excelente

Jose Itamar

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing balcony view
Amazing apartment with great view for the ocean. I will visit again
Resposta de Fai em 17 de jul. de 2018
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! The Koh Tao Heights Team.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice stay in Koh Tao
Had a great overall stay here while in Koh Tao. The room was spacious and had a good view down to Sairee beach. The staff were very helpful and have several arrangements with local taxis and other businesses to make booking excursions or transport easier and included a local cell phone with taxi and restaurant numbers already programmed in to use. They also have free snorkels and masks to borrow if you are looking to check out some of the local beaches and offer motorbike rentals as well. Only drawbacks were that the resort is a bit of a trek to get down to the main area of Sairee beach. The last bit of the walk back to the hotel is up a steep hill, so it's definitely a workout and takes a good 20 min or so walking at a steady pace. Additionally, it took us several nights to figure out how to use the hot water in the shower as it did not work as expected in our room at least. If you run into an issue with water temp, check with the staff as I'm sure they can assist you. Overall, it's a nice place to stay if you don't mind being away from the activity of Sairee beach and prefer taking a taxi, motorbike or a longer walk to get to places.
Hospedou-se por 5 diárias em jan. de 2018
Resposta de Fai em 17 de jul. de 2018
thank you for taking time to review our property. I’m glad to hear that you had a good time staying with us. We look forward to welcoming you back. The Koh Tao Heights Team.

8/10 - Boa

Paul, Melbourne, Australia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent rooms and staff but difficult to access
I stayed here for three nights during busy season. The staff here are excellent, they are very helpful and friendly. The staff I encountered were also all fluent in English which was useful. The hotel provides a guide to the local area detailing restaurants and tours available which is really useful and feels very presonalised. The rooms are up on a mountain so have a really nice view of Sairee beach from the balcony. The rooms have comfortable furniture and are tastefully decorated. The bathrooms are a beautiful, made of stone and concrete. Despite all of this I had a real issue with the hotel which was the accessibility. The hotel is up a mountain and as such is difficult to walk to and from. There are no stairs leading to the hotel itself, so you have to walk up a very a steep, flat road which is both tiring and somewhat dangerous. I like to travel by foot so this was a bit of a deal-breaker for me. The hotel recommends using a taxi service when returning to the hotel for 200THB during the day and which increases at night. Sometimes you want to simply pop down to the beach or get something to eat and you'll have to pay 200THB + each time to get there or return. Overall, very nice hotel service and comfortable rooms however I probably wouldn't stay there again due to the inaccessibility by walking. If you are happy to pay for taxis each time to come to the hotel this won't be an issue for you however.
Hospedou-se por 7 diárias em jan. de 2018
Resposta de The Koh Tao Heights Team. em 10 de jan. de 2019
Dear Paul, thank you for taking the time to leave this perfect review. We are pleased that you enjoyed your stay with us and our service. We are look forward to welcoming you back to Koh Tao Heights soon.

10/10 - Excelente

Walter

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2018
Resposta de The Koh Tao Heights Team. em 10 de jan. de 2019
Dear Walter thank you for taking the time to leave this kind rate. We are pleased that you enjoyed your stay with us and look forward to welcoming you back to Koh Tao Heights soon.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful view
Lovely apartment. Great view. The climb up is quite steep (apt 6) so if you have trouble walking up and down stairs this place is definitely not for you. I loved it. Every morning, sipping coffee and looking out at Sairee Beach. So amazing. The staff was friendly and helpful. The room was clean and big, with a comfy L couch to lounge on. I loved this place
Hospedou-se por 7 diárias em nov.. de 2017
Resposta de Fai em 17 de jul. de 2018
XXX thank you for taking the time to leave this kind review. We are pleased that you enjoyed your stay with us and look forward to welcoming you back to Koh Tao Heights soon. The Koh Tao Heights Team.

10/10 - Excelente

PHILIPPE

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beaux studios neufs avec belle vue
Bon point de départ pour la visite de Koh Tao.Studios bien équipés,propres,2 beaux ventilateurs et belle décoration,grande télé,enceintes MP 3,coffre fort,cuisine .Vue magnifique pour les studios les plus hauts.Il faut louer un scooter sur place en toute confiance, il n'y a aucun problème avec eux ou prendre un taxi car en hauteur et au calme loin de Sairee à pied et route dangereuse sans trottoir.On peut aussi se faire livrer des repas de plusieurs restaurants avec le téléphone fourni sur place.Personnel charmant présent de 8 h à 17 h.On trouve tout pour le petit déjeuner ou autres repas dans les magasins de Sairee beach. Pleins de bons restaurants aussi.
Hospedou-se por 6 diárias em ago. de 2017

10/10 - Excelente

Valerio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastico appartamento. Molto spazioso e confortevole. View pazzesca dal terrazzino all'ingresso dell'appartamento. Unica pecca, strada molto ripida in salita per raggiungere il complesso (ma abbastanza frequente in Koh Tao). Consiglio vivamente questi appartamenti.
Hospedou-se por 3 diárias em ago. de 2017

10/10 - Excelente

Steff

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect apartment!
Modern, clean, only 10 mins from the beach, amazing view. We couldn't have asked for more! The staff were wonderful and we will definitely be back to stay again.

8/10 - Boa

Billy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
9/10
Koh Tao heights is a great place to stay. The rooms are gorgeous and the view from our apartment was beautiful. The staff provide a free mobile to help you order takeaway food which is a nice touch and also to keep you informed of any info you might find helpful whilst you stay there. They also have a speaker system in the rooms with a headphone jack so you can play your tunes which wethought was great!!!! The only downside we had of this place was the very very steep hill which you will need to climb to get to the hotel! We hired a bike from the reception but even this wasn't enough to get us both up this hill!! The Mrs had to walk up the hill which she wasn't very impressed about to say the least! Overall a nice stay and would recommend for sure

10/10 - Excelente

Heath, Australia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent value, amazing views
The studio apartments are excellent value and offer amazing views. The pool villas are also really impressive. Highly recommend you hire a motorbike to get around as the hill is steep.

10/10 - Excelente

charlotte, france

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Appartement très propre vu magnifique sur la mer
Appartement neuf literie bonne proche du centre et de la mer vue sur la mer les propriétaires sont très gentil et vous aiderons sur votre séjour à ko tao .attention au scotter les routes sont étroites et abîmes et sa peux être vite dangereux

10/10 - Excelente

Mike Crawley, London

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful relaxed apartment
Although the apartments are located away from the beach and up a steep hill, this made no difference to us We found you could walk to the beach in under ten minutes. The accommodation was beautiful, spacious and relaxing, with great views onto Sairee Beach and Nangyuan Island. I will stay here again if visit Koh Tao