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Avaliações de Chelford Guesthouse

2.5 out of 5
Chelford Guesthouse
Chelford Road, Marthall, Moat Hall Farm, Knutsford, England

Avaliações

5,0
Nota 10 - Excelente. 12 de 129 avaliações" "
Nota 8 - Boa. 22 de 129 avaliações" "
Nota 6 - Ok. 28 de 129 avaliações" "
Nota 4 - Insatisfatória. 23 de 129 avaliações" "
Nota 2 - Terrível. 44 de 129 avaliações" "

5,4/10

Limpeza

5,6/10

Serviço e funcionários

4,4/10

Comodidades

5,0/10

Condições e instalações da propriedade

4,4/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Martin

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The rooms are absolutely filthy! Carpets are crusted with dirt, sheets and bedding was stained. Pillows stank of urine. Mold in the bathroom, just absolutely shocking!!!
Hospedou-se por 1 diária em mai. de 2024

2/10 - Terrível

David

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place is falling apart, we got put in room two and left as it was absolutely horrific, we have taken a lot of pictures and will upload them after our refund has been issued.
Hospedou-se por 4 diárias em mai. de 2024

2/10 - Terrível

jens

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Jill

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Good value for money. Good quiet location. Quiet basic accommodation, but clean.
Hospedou-se por 1 diária em dez.. de 2023

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023

2/10 - Terrível

Kevin

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dirty, horrible and bedbugs
Stained carpets, broken bathroom fittings, damp patches, cobwebs in corner of room, only four squares of toilet paper for one week. But this wasn’t anything compared to waking up with bedbugs! I know it’s budget, but come off it… I would have rather slept under a tree. I left after the first night.
Hospedou-se por 5 diárias em nov.. de 2023

4/10 - Insatisfatória

Craig

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Stayed in room 6, twin room. Check in was a case of phoning a number and the room was already open with the key in the door. Having the microwave and the fridge is a plus. Property was cold and felt damp. Black mould in cupboard area and in the bathroom. No hot water in the morning and there were no towels. WiFi was bad in our room. Unfortunately I wouldn’t stay here again.
Hospedou-se por 1 diária em nov. de 2023

2/10 - Terrível

alex

Viagem de negócios, Viagem em grupo
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Very dirty
Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Jamsheena

Hospedou-se por 2 diárias em nov.. de 2023

2/10 - Terrível

Irfan

Hospedou-se por 2 diárias em nov.. de 2023

6/10 - Ok

Annette

Pontos negativos: Limpeza
Hospedou-se por 1 diária em out. de 2023

8/10 - Boa

christopher

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Bungalows beside a farm
After a rather pot holed approach road to the site you are greeted by a terraced bungalow complex. On my second night I discovered there is accommodation in the attic with bare floor boards- I had a rather noisy person above me! These should be carpeted as a courtesy to those on the ground floor.The person who checked me in was pleasant but not thorough with information. I met her in the grounds as I was checking out and her dog was growling at me.My room was adequate and nicely carpeted with effective heating, wifi, comfortable bed, decent sized tv for the room space, fridge, microwave,kettle,toaster,plates and cutlery. The bathroom had a shower cubicle and a small sink that was placed low. patience was required for warm water to flow. It also had a sliding door that left a gap, so not entirely private. Breakfast and 24 hour reception are mentioned in the details but neither of these are a reality. Ample space for free parking. Be careful when driving/riding out of the site, the view of the busy main road is restricted by high hedges and any traffic moves fast.
Hospedou-se por 2 diárias em out. de 2023

8/10 - Boa

James

Hospedou-se por 1 diária em set. de 2023

2/10 - Terrível

Dean

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Avoid!
Absolutely awful place, run down, smelly, no way worth £60 a night! I checked in and promptly left, went down the road and got a lovely room at Hollin House Hotel for the same money.
Hospedou-se por 1 diária em set. de 2023

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Disappointing accommodation
The check-in time was up to midnight, however, luckily we received a phone call beforehand letting us know that check-in had closed and where to find the key. It wasn't clear on arrival where the reception was. The bedding smelt very musty and neither of the two lamps or the television worked. When booking, and in the information email we received, it said that there was WIFI. However, there was no password given. We were awoken at 1am by other guests who decided to play music and talk loudly on the trampoline, which was just outside our room. They quietened a little after they were asked to by my husband at around 1:30am. Whilst we appreciate that the owners can't control what their guests do, it did state in their information that guests were expected to keep noise down to a minimum.
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

gordon

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Good value for the money well equipped clean and comfortable well done will use when in the area again
Hospedou-se por 1 diária em ago. de 2023

6/10 - Ok

ick

Pontos positivos: Limpeza
Area around accommodation was scruffy and there was no information in the room about wi-fi passcode. No towel in bathroom.
Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

Marie

Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

chris

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
?staff at check-in very rude and unhelpful had to ask for towels they were stained room very dirty cobwebs and spiders all over walls and carpets stained bathroom and wardrobe ceiling paint flakes all over tiles around shower black wouldn't have a shower in there, altogether the room was disgraceful and would not recommend this accommodation to anyone
Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

Linda

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023

6/10 - Ok

Desmond

Pontos positivos: Serviço e funcionários
Reception answered calls straight away and provided me with everything that I needed.
Hospedou-se por 2 diárias em jun. de 2023

2/10 - Terrível

Jacob

Hospedou-se por 1 diária em jun. de 2023

4/10 - Insatisfatória

Robert

Pontos negativos: Limpeza e serviço e funcionários
I am sorry but the accommodation had not been cleaned very well if at all, the floor the showroom, etc, so we did not use any of the appliances in the room
Hospedou-se por 2 diárias em mai. de 2023

2/10 - Terrível

Julia

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Should be removed
Just awful and couldn't stay there, refused to give a refund! Dirty, broken beds, broken mirror, broken shower, broken tv, no towels, said free breakfast and none!, owner family playing football on centre bit and kicking into room walls while occupied. Owners not helpful.
Hospedou-se por 2 diárias em mai. de 2023

2/10 - Terrível

Carol

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Avoid
Absolutely filthy bathroom, old towel, just the one, totally flat cushions instead of pillows, advertised as Bed and Breakfast but haven't given breakfast since lockdown. Terrible place - best avoided. Got accused of booking for 1 as only 1 towel, had to ask gor another, had to ask for another pillow, only had 1 so i had kneck pains, had to ask for pillow case. Disgusting and dirty
Hospedou-se por 1 diária em abr. de 2023

2/10 - Terrível

Lesley

Hospedou-se por 1 diária em abr. de 2023

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2023

2/10 - Terrível

Donnel

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bed with no breakfast
Arrival was met with others waiting in the carpark for approx 45mins as nobody in reception? We were then given keys from behind a partially closed door and left to find our rooms. In the rooms the initial thought was dated but clean...unfortunately the room was not to my liking...Microwave oven dirty, shower head dirty and not working correctly and mattress topper very dirty. I ended up sleeping on tpp of duvet in my clothes. Not a great experience 2/10 for some effort. Unable to add photos!!
Hospedou-se por 1 diária em nov. de 2022

4/10 - Insatisfatória

Duncan

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e comodidades
The Property was clean and there was ample parking. However My Room had no towels and despite all the ads, marketing and promotion apparently "We have not served breakfast since Covid" There is NO breakfast available not even the basic items. Seems like an extremely poor excuse not ti have to do anything but charge for it anyway Personally I wouldnt bother with a Bed and Breakfast until it the owners realise what that actually means and stop making excuses. Is it really that hard to ammend your details in booking sites to state no breakfast is available
Hospedou-se por 1 diária em nov. de 2022

2/10 - Terrível

Georgios

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Don’t stay
The condition was disgusting, there was cracks, mould and it smelt really bad. The smoke alarm was removed. There was no heating although the owner said she turned it on. There was no breakfast as stated on the advert. The kettle was filled with lime scale which then went in the coffee. There were no towels provided and the bunk bed was not safe for the kids to sleep on so they had to sleep on the floor.
Hospedou-se por 1 diária em out. de 2022

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Recomendable
Hospedou-se por 1 diária em out. de 2022

2/10 - Terrível

Shereen

Hospedou-se por 1 diária em set. de 2022

4/10 - Insatisfatória

Vicki

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em ago. de 2022

6/10 - Ok

Jeffrey

Viagem de negócios
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
not bad, I will stay there again
The picture opposite certainly doesn't reflect the bedroom I stayed in. The lodge is more tuned to a stay of convenience rather than a business trip, but the bed was comfortable which was the main thing. The hot tap didn't work properly on the basin, and the bath and basin mastic was covered in mould. The carpet looked like a party had been spillled all over it, through the early hours the neighbours had total inconsideration's for other guests, shouting and banging doors, I didn`t know where to go for the breakfast bit so I just left the morning after. Having said all this, it is convenient for a short stay, the price only reflects the minimum standard, all this is made up for by the location views and animal life round the complex, and the flea market at weekend. Some of us survive on tea and coffee, can I suggest more milk is left in the fridge.
Hospedou-se por 1 diária em ago. de 2022

2/10 - Terrível

KAREN

Hospedou-se por 1 diária em ago. de 2022

4/10 - Insatisfatória

J

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2022

2/10 - Terrível

John

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Untidy sheets stained.cobwebs everywhere dead bugs on the walls .old dirty rug and carpets .no iron.no breakfast has included in the price no refund.left 1 day early couldn.t stay any longer
Hospedou-se por 3 diárias em jul. de 2022

2/10 - Terrível

John

Hospedou-se por 1 diária em jul. de 2022

6/10 - Ok

Ann

Pontos positivos: Conforto do quarto
Pontos negativos: Condições e instalações da propriedade
A bit dated but could be a great place
Place needs a bit of tlc to make it a nice place to stay. Room could have been checked prior to arrival as full of spiders and their webs. Having said that it is on a farm and spiders do live in the countryside. Priced very reasonably so the ritz was not expected. Beds creaky but we slept well. Sheets were clean. Towels provided when requested. Tea, coffee, milk. Kettle fridge and microwave in our room. Disappointed that there was no breakfast as it trades as a b&b. But when i asked i was told this was down to covid, but it should have a private breakfast in the room not sure how thus relates. All in all , it was a room to sleep in - wiuld we stay again ? Yes if the need arose.
Hospedou-se por 1 diária em jul. de 2022

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza
Had everything you need but wasnt very clean bed side lamps wasnt plugged in when we checked why the socket was hanging off the wall bathroom was filthy couldnt have a brew has the kettle was disgusting full of limescale
Hospedou-se por 2 diárias em jun. de 2022

6/10 - Ok

David

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Short stay break.
This was advertised as a b&b when in fact is bed only yes tea and coffee was available in room thanks good there was a shop 2 miles away.
Hospedou-se por 1 diária em jun. de 2022

2/10 - Terrível

Slobodan

Hospedou-se por 2 diárias em jun. de 2022

2/10 - Terrível

Paul

Hospedou-se por 2 diárias em mai. de 2022

2/10 - Terrível

Bas

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room and toilet really dirty and smell bad. A B&B with no breakfast. Cobwebs and dust everywhere.
Hospedou-se por 1 diária em mai. de 2022

2/10 - Terrível

Karen

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Extremely poor
This place is of extremely poor quality and you should de-list it and not advertise it again. It is advertised as a B&B - what B&B doesn’t serve breakfast and is still using Covid as an excuse. No towels at all, not even paper hand towels! Dirty stained carpet, horrible mugs if you dare use them - extremely uncomfortable bed. Sliding bathroom door pretty well broken and difficult to close. I want a full refund and a promise that you won’t let any other poor unsuspecting customer book it again.
Hospedou-se por 1 diária em mai. de 2022

6/10 - Ok

Daniel

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
A little run down and wasn't clear there wouldn't be towels provided
Hospedou-se por 1 diária em mai. de 2022

6/10 - Ok

Trevor

Pontos negativos: Limpeza e condições e instalações da propriedade
Lazy owners taking the mickey !
Such a shame as the place could be lovely with not much cost or effort !! States B&B , but not available !! Owner says due to Covid they were not giving breakfast although it states on our confirmation' continental breakfast included'...felt cheated ! and owner said it did say on website but it was vague 🙄😏, anyway Covid is supposedly over, so just an excuse . These little chalets could be so nice, but they were unclean, with cobwebs, we had NO towels provided and half a toilet roll !! Unbelievable !! Luckily i had read the reviews and had taken towels and toilet roll with us !! But i think they are taking the mickey charging £60 for the room . Obviously we will not return !
Hospedou-se por 1 diária em abr. de 2022

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
fine!
Room was fine you get what you pay for, didnt have a fridge though and could of been a bit cleaner. Hosts were very accommodating letting us check in early, overall no problems other than they do not have towels but you can ask just wish i knew beforehand. Absolutely fine for the cost though!
Hospedou-se por 1 diária em abr. de 2022

2/10 - Terrível

Wilson

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very poor! N
Hospedou-se por 1 diária em abr. de 2022

2/10 - Terrível

peter

Hospedou-se por 1 diária em mar. de 2022