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Avaliações de Residence & Conference Centre - Kitchener Waterloo

2 out of 5
Residence & Conference Centre - Kitchener Waterloo
99 Conestoga College Boulevard, Kitchener, ON

Avaliações

7,2

Boa

Nota 10 - Excelente. 85 de 418 avaliações" "
Nota 8 - Boa. 149 de 418 avaliações" "
Nota 6 - Ok. 110 de 418 avaliações" "
Nota 4 - Insatisfatória. 42 de 418 avaliações" "
Nota 2 - Terrível. 32 de 418 avaliações" "

7,2/10

Limpeza

7,4/10

Serviço e funcionários

7,2/10

Comodidades

6,8/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Reg

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Sara

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Darvesh

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Likes: 1: Easy to find 2: Plenty of parking 3: Peaceful neighborhood with access to plaza, college, gas stations and restaurants at a minute's walk. 4: Employees are polite and the girl at the reception was gentle. Dislikes: 1: Not yet
Hospedou-se por 1 diária em mai. de 2024
Resposta de Holli em 13 de mai. de 2024
Hello Darvesh,We are so glad you enjoyed your stay. Thank you for taking the time to leave us a review. The new plaza and eateries are so convenient to have at our foot step! We hope to welcome you back again soon

10/10 - Excelente

weimin

Pontos positivos: Limpeza e condições e instalações da propriedade
Easy check-in, nice front desk agents
Hospedou-se por 1 diária em mai. de 2024
Resposta de Holli em 8 de mai. de 2024
Thank you so much for the kind feedback! We are so glad you enjoyed your stay.

6/10 - Ok

Laurie

Pontos positivos: Limpeza e condições e instalações da propriedade
Stayed here after a wedding. It was comfy, safe and clean. The AC unit shut off every hour which was a little annoying in July but our visit was short so it wasn’t too bad
Hospedou-se por 1 diária em jul. de 2023
Resposta de H em 13 de mai. de 2024
Hi Laurie,I am so sorry for this terribly late reply. We appreciate your honest feedback. Thank you for staying with the Residence & Conference Centre - Kitchener-Waterloo

8/10 - Boa

Verna

Hospedou-se por 1 diária em ago. de 2023

6/10 - Ok

Omar

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
I understand is a residence for students during classes period and it is converted to Hotel is off-season but the prices should be according to the facilities. Price is too high for this kind of facilities.
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Carlos

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e comodidades
It was a nice service
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Peter

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Gurjeet Singh

Pontos positivos: Limpeza
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Joan

Hospedou-se por 1 diária em ago. de 2023

6/10 - Ok

Tetsuko

Viagem com a família
Pontos positivos: Limpeza
The fan in the room was noisy but roomy and clean.
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Apoorva

Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Sharon

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Very convenient location for 401 transportation. Efficient check-in, super white sheets and very comfortable beds.
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Tatiana

Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

Gajra

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Easy access from highway
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

David

Viagem a dois
College residence. Inexpensive. Clean.
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Great stay, room was very clean and good value.
Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Brenda

Hospedou-se por 3 diárias em ago. de 2023

10/10 - Excelente

Scott

Pontos positivos: Limpeza
Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Mohamed

Hospedou-se por 2 diárias em ago. de 2023

6/10 - Ok

Tammy

Pontos positivos: Limpeza e condições e instalações da propriedade
I liked that is was so close to where my family members lived only a 10 minute commute. It would have been nice if it was equipped with a coffee maker of some kind and the towels were in better condition
Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

Joe

Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Toni-Rae

Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Tracey

Viagem com a família
Pontos positivos: Limpeza e comodidades
Pontos negativos: Condições e instalações da propriedade
Had to leave a bunch of messages before someone called me back to confirm reservation and a few things in the room were broken (shower bar and tp dispenser); but overall, a great cost-effective place to stay and loved having the kitchenette and microwave. I'd stay again for sure.
Hospedou-se por 6 diárias em jul. de 2023

4/10 - Insatisfatória

Ramona

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
This is a very affordable alternative to a regular hotel chain option. The room was very clean. I feel the best part of the room is that they have a full size fridge and microwave in a kitchenette right inside your room. This is very helpful when you want to save money as I did. I travelled for business and stayed here and was pleased with the smooth check in as the staff is very pleasant. I have one complaint. This was the main reason for my less than perfect rating: Can you please offer people that are travelling strictly for business (and desperately need quiet to sleep) the option to stay in a room on a floor in your building that is not with families? I can clarify this. There were many children running up and down the hallway, slamming room doors, shouting, running again and again up and down the hallway, knocking on random room doors, multiple times, all after 10:30pm-11pm. I did not want a confrontation, so I call the front desk and asked if someone could please come up and speak to them. I don't think they were very successful as the noise carried on until close to midnight. Unfortunately the same situation happened on both nights of my stay here, with 2 different groups of guests with a large group of kids. I am a Mom to 4 children myself, so I am not a person who doesn't understand that there is hotel excitement for kids, and that can be very fun. I am no stranger to noise. But this? This was awful. I did not have a goods rest either night.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de H em 1 de ago. de 2023
Thank you for taking the time to leave us a review about your recent stay. We are glad you found value in our accommodations and we sorry to hear that you had disrupted sleep due to the noise levels. We were the host hotel for large youth sporting event this past weekend and nearly all of rooms were occupied with teams. Please feel free to call back our reception desk if the noise levels don't improve after the first call. Our 24 hour staff will follow up accordingly.

8/10 - Boa

Raymond

Pontos positivos: Limpeza e condições e instalações da propriedade
It was clean and in a quite place
Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

Tony

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023

8/10 - Boa

Noreen

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Good value for price. A bit out of the way but good for 1 night when we had other activities to go to. Lots of places to eat within walking distance. I was hoping the kitchenette would have dishes, dish soap etc but it didn't and they didnt have any at the desk. Overall would stay there again.
Hospedou-se por 1 diária em jul. de 2023
Resposta de H em 1 de ago. de 2023
Thank you for sharing your feedback regarding your recent stay. We hope to welcome you back soon

10/10 - Excelente

Seb

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2023

8/10 - Boa

Ludmila

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
room 123. Liked the studio style large room w/half wall divider, quiet hallway and room, large TV. Free parking, friendly/quick staff, safe area, nearby Costco. Actual kitchen w/granite countertop, cupboards, sink, full size fridge microwave, though no coffeemaker:(. Standard bathroom w/supplies, though, air ventilator is not working and no hair fan. We stayed only 1 night, and refund for second night yet to come, will keep posted
Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

Ashwani kumar, Sujanpur Tira HAMIRPUR

Hospedou-se por 3 diárias em jul. de 2023

10/10 - Excelente

Jatinder

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I had great experience at this location.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de H em 1 de ago. de 2023
That's great to hear, thanks so much for sharing!

10/10 - Excelente

Cathy

Hospedou-se por 2 diárias em jun. de 2023

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza
Decent
Rooms were clean minus the microwave. The toilet seat was broken but my husband fixed that. We were given no room keys because something wasn't working so we had to have the front desk attendant walk us to our room everytime we left. Other than that, it was cheap and decent.
Hospedou-se por 1 diária em jul. de 2023
Resposta de H em 1 de ago. de 2023
Thank you for staying with us and leaving a review. I am sorry to hear there was a problem with toilet seat and microwave. We will make sure to have a look at that microwave right away. Please thank your husband for his help with the seat. We hope to welcome you back again soon!

10/10 - Excelente

William

Hospedou-se por 1 diária em jul. de 2023

8/10 - Boa

RAJIV

Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Lyndsay

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I love that a key card was needed to enter the hallway and the room. There was a partial wall separating the 2 beds which was also nice. Full sized fridge, microwave, lots of room for clothes. Only issue was a cosmetic one, someone had put a hole in the bathroom wall (inside the room) at one point and it wasn't fixed very well.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de H em 1 de ago. de 2023
Hi Lyndsay,Thank you for sharing your feedback with us! We're glad you enjoyed your stay. I will pass along the info to our maintenance team to have a look at drywall patching. Thanks!

10/10 - Excelente

Neal

Hospedou-se por 1 diária em jul. de 2023

8/10 - Boa

Edward

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very convenient location just off the 401 outside Kitchener. The rooms serve as dormitories for Conestoga College students during the school year but are rented out to travelers during the summer. The room was clean and spacious. My only complaint was that the air conditioning was loud and ran continuously. I had trouble sleeping because of it.
Hospedou-se por 1 diária em jun. de 2023
Resposta de H em 1 de ago. de 2023
Thank you for staying with the Residence & Conference Centre - Kitchener-Waterloo and sharing your feedback regarding your recent stay. We're sorry to hear you had troubles sleeping due to the air conditioning vent-, we are looking into this to resolve this issue. Thanks again

10/10 - Excelente

Bruce

Pontos positivos: Limpeza e conforto do quarto
Decent stay
It was a short stay as it was just an inbetween trips. Quiet, not busy, beds were ok, but for the price it was very worth it.
Hospedou-se por 1 diária em jun. de 2023

8/10 - Boa

Katie

Viagem com família e crianças pequenas
Pontos positivos: Condições e instalações da propriedade
I liked the full kitchen and layout of the room. I didn’t like that they didn’t supply a bath plug but offered bath. I had to use a kids toy to plug the bath so I could give my son his bath. Also there was no ceiling fan in the bathroom so it got really hot and muggy. Lastly I found the receptionist to be very layed back about his job and did not seem to take his job seriously.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de H em 1 de ago. de 2023
Hi Katie,Thank you for taking the time to leave us a review. I apologize your room did not have a bath plug and that we do not have ceiling fans in the bathroom. We have ensured the room is equipped with a plug and I will share the feedback regarding the ceiling fan during our next operation meeting. Maybe that is something we can plan for the next round of future renos. I will certainly be connecting with our staff to remind them of our customer service standards. We hope you give us a second chance and stay again!Take care,Holli

10/10 - Excelente

Robert

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Great value!
Hospedou-se por 1 diária em jun. de 2023

8/10 - Boa

Farhad

Hospedou-se por 1 diária em jun. de 2023

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Unhygenic experience
I was given a room which wasn’t even clean when last guest left. I took my luggage and went back to receoption, and the person gave me weird looks. It was so unhygenic to enter the room which wasn’t cleaned before previous guest left. The other lady at the receiption (who was in her home clothes- very unprofessional) said “SO” when I told that the room is not clean, and offered me $10 Tims gift card. I was so tired from travel and didnt wanted to argue so I ignored it. Anyways, we got our room and we tried to ignore this traumatizing incident that just happened. Moreover, their blankets/sheets had smell in them. Around 4am, my body started itching, I think some small inserts in the blanket bit me and I got allergies because of it. I checked out right before 7am because I had enough in this hotel. Never going back again
Hospedou-se por 1 diária em jun. de 2023

8/10 - Boa

Fran

Hospedou-se por 2 diárias em mai. de 2023

10/10 - Excelente

Stephanie

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great space, friendly staff.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de H em 9 de jun. de 2023
Thank you for staying with RCC-KW and leaving us a review!

8/10 - Boa

Susan

Pontos positivos: Conforto do quarto
Seemed ok to start with
There was a vent in the room that was black with dirt right onto the wall and ceiling. There was a large clump of hair on the carpet.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de H em 7 de jun. de 2023
Thank you for staying at RCC-KW and leaving us a review about your recent stay. I apologize for the condition of the vent and carpet. I will be working with our housekeeping team to ensure this is cleaned up promptly. Thank you for bringing it to my attention.

10/10 - Excelente

Alisa

Hospedou-se por 1 diária em jun. de 2023
Resposta de H em 7 de jun. de 2023
Thank you for staying with RCC-KW and leaving us a score.

2/10 - Terrível

Tony

Viagem de negócios
Pontos positivos: Limpeza
Entered the Room and the staff forgot to turn on the Air conditioning. Room was 39 degrees C. Took until 6am the next morning to get to 20 degrees C. Windows didn't open. Not recommended for hot days. Recommend calling hotel and reminding them to turn on AC before arrival as it takes a long time to cool off and I had a poor night sleep because of it.
Hospedou-se por 1 diária em mai. de 2023
Resposta de H em 9 de jun. de 2023
Hello Tony,I apologize for the temperature of your room. I understand how uncomfortable that must have been. Please let our 24-hour staff know if any challenges arise and our team will do their best to provide a solution such as moving to a new suite.We have the temperature set to 20 degrees in rooms. However, it appears that unfortunately the unit was turned off. We’re sorry your stay was uncomfortable and would love a chance to welcome you back.If you’d like to further discuss your stay, I welcome you contact the property and talk to the Sales Manager.