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Avaliações de Norfolk Guest House

3.5 out of 5
Norfolk Guest House
102 Eramosa Road, Guelph, ON

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 115 de 153 avaliações" "
Nota 8 - Boa. 28 de 153 avaliações" "
Nota 6 - Ok. 7 de 153 avaliações" "
Nota 4 - Insatisfatória. 2 de 153 avaliações" "
Nota 2 - Terrível. 1 de 153 avaliações" "

9,6/10

Limpeza

9,4/10

Serviço e funcionários

9,4/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Arlene

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
This was my first stay there and it was very nice. The breakfast was very good and Jennifer was very personable. I would stay there again.
Hospedou-se por 3 diárias em mai. de 2024

8/10 - Boa

susan, Brockville

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jen was an amazing chef! Room was lovely but bathroom needs some updating
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Andrea

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful historic house with wonderful rooms. The yard is also quite wonderful. The staff are wonderful, however for breakfast tgere was only one person serving a large number people. Towels, glasses, silverware were not clean. Instant coffee with powdered creamer was also disappointing. I was a bit surprised to be offered two choices for breakfast. I didn't feel as though i had any alternatives. Showers were absolutely wonderful!
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Ryan

Viagem em grupo
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Penthouse suite (2 bedrooms) was perfect for myself and a friend to share for a night out. The host was accommodating and responded quickly. Would stay here again
Hospedou-se por 1 diária em abr. de 2024
Resposta de owner em 21 de abr. de 2024
very happy we exceeded expectations.

10/10 - Excelente

James

The breakfast was awesome. The cook and server Jennifer was very friendly and knew all about the intrigues that she was preparing. The room which was called the Turkish swore was beautiful. It gave you an awe when you opened your door. I would highly recommend your stay here.
Hospedou-se por 1 diária em abr. de 2024
Resposta de owner em 24 de abr. de 2024
We love that. Jen is the best.

10/10 - Excelente

Valeriya

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This place is a dream!!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Norfolk team em 8 de mar. de 2024
That's high praise.... we are happy we exceeded your expectations

10/10 - Excelente

Kim

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Since my son now attends University of Guelph, I have needed to stay in Guelph overnight multiple times over the last year. I haven’t chosen the same place twice because each wasn’t quite what we were looking for. Norfolk Guest House is very well priced for what it offers. It is in a very good location, parking was easy (and free!) Breakfast was included (and made to order!) The host and house were both lovely! I have found my place in Guelph. Thanks!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Norfolk team em 8 de mar. de 2024
Many thanks for the positive feedback. We will continue to make your visits to guelph memorable.

10/10 - Excelente

Stéphanie

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was the best decision I made for my 5 days trip to Guelph. Wi-Fi, parking and breakfast are included in this charming cozy house and what a great healthy breakfast everyday! I would recommend to anyone travelling to Guelph!
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Owner em 23 de jan. de 2024
Thank you so much nothing makes us happier than a satisfied guest experience .

10/10 - Excelente

Barry

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Brenda

Pontos positivos: Condições e instalações da propriedade
Lovely room. Parking, as advertised, inadequate.
Hospedou-se por 1 diária em nov. de 2023
Resposta de staff em 6 de dez. de 2023
Thankyou for your feedback. We have one car spare allotted per room. IF you have a truck or oversized vehicle then yes its doable. Best part there is no charge to park unlike other locations .

10/10 - Excelente

Jocelyn

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Turkish room is lovely. The bright colours made for a cheery stay, and thr linens and oleasure to cozy into. The bathroom is a couple stairs down, a unique and fun feature when choosing tobstay outside of big brand hotels. Exceptionally quiet was my favourite highlight
Hospedou-se por 1 diária em nov. de 2023
Resposta de owner em 6 de dez. de 2023
Thanks, all of of rooms have been recently updated with new mattresses and bedding . all rooms have a different style and feel, something for everyone .

10/10 - Excelente

Alex

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Thanks for your hospitality. Will stay again next time for sure.
Hospedou-se por 1 diária em nov. de 2023
Resposta de staff em 6 de dez. de 2023
Our biggest compliment is a returning guest. Can't wait to see you gain

10/10 - Excelente

Brianna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful rooms with a very kind & courteous staff.
Hospedou-se por 1 diária em nov. de 2023
Resposta de owner em 6 de dez. de 2023
looks like we did a great job. Thank you for sharing, we do have a great staff.

2/10 - Terrível

Trenton

Viagem a dois
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Not a good experience. They’re not set up properly -No privacy. No security. The place felt dirty and did not feel secure. Would not recommend.
Hospedou-se por 1 diária em out. de 2023
Resposta de owner em 3 de nov. de 2023
Thank you for taking the time to share your opinions! We rank highly on cleanliness based on previous comments. The nature of a bed and breakfast is you are sharing the house with other people. The house is not rented for one client at a time unless you rent it that way. There are three very private suites within the property each located on their own floor. These suites are 1000 square feet and provide total privacy and luxury. All bedrooms are equipped with deadbolts on the door and our main door has a digital code with deadbolt and a secondary deadbolt . The outside of the property is very well lit for customer safety and visual effect. Security cameras are place in common areas and outside all entrances for safety. Its B&B bylaws that owners must live on site , everyone has the added security of knowing we are always on site. We take guest comfort and safety seriously.

10/10 - Excelente

Kelli

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had an amazing night. Loved the whole house, beautiful decor and an amazing breakfast prepared by sweet Amy! We will definately be coming back and already have our next room picked out!
Hospedou-se por 1 diária em out. de 2023
Resposta de owner em 30 de out. de 2023
Wow, thank you for such kind words.... what's your next room??? Grandview or Penthouse ! Amy will have some yummy treats cooking up in the kitchen on weekends

10/10 - Excelente

Thomas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very flexible arrival arrangements - great for our late flight arrival. Really friendly and helpful host - lovely property!
Hospedou-se por 1 diária em out. de 2023
Resposta de Owner em 30 de out. de 2023
Thankyou so much, we provide self check in information to all guests knowing travel plans can change at anytime. we try to make the process super easy. Glad this worked well for you ;)

10/10 - Excelente

Cheryl

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great spot close to downtown. Property is beautiful and the room has many great amenities.
Hospedou-se por 1 diária em set. de 2023
Resposta de owner em 19 de out. de 2023
Greatly appreciated If you want a great overnight stay with all the luxuriess ... Grandview and penthouse are what you are looking for . We have a room to suit most needs and budgets.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Overnighter in a beautiful house.
It was just an overnight stay on my way to a destination. I would remind folks that when they book their room to contact the guest house to get the access code to the front door.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Owner em 19 de out. de 2023
Thank you for your positive review. We always recommend that the guest reach our before their stay to establish communication , ask any questions, and at that time we can send you check in instructions. A phone with texting abilities is best. After a long day of travel or busy day, it's helpful to have check in instruction at your fingertips .

8/10 - Boa

Mary

Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

Diane

Hospedou-se por 1 diária em jun. de 2023

8/10 - Boa

Jessica

Hospedou-se por 1 diária em jun. de 2023
Resposta de owner em 6 de jun. de 2023
Thankyou for the positive review, always happy to have returning guests .

6/10 - Ok

Thomas

Viagem a dois
Pontos positivos: Limpeza
If you like rules, penalties for early checkin, 9am breakfasts and thin walls, this is for you.
Hospedou-se por 1 diária em jun. de 2023
Resposta de owner em 6 de jun. de 2023
Thank you for the feedback . when you make a reservation all information regarding our breakfast times and check in and check out are provide. We Post that information on the website as well. We provide the early check in and late check out as a feature guest love when they need a little extra time with us. Check in is pm and check out is 11. Very standard hours. We do need to have se times so we can get the property ready for the next guests within the window from check out to check in. Breakfast houses are between 8 am and 10 am . Earlier than 8 am is self serve.

10/10 - Excelente

Michael

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em mai. de 2023
Resposta de owner em 16 de mai. de 2023
Many thanks , always great to have such interesting guests .

10/10 - Excelente

Oceana, Mississauga

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really enjoyed my stay here. The room was fabulous: comfortable bed, beautiful bedding and lovely bathroom. I would definitely return.
Hospedou-se por 1 diária em mar. de 2023
Resposta de owner em 1 de abr. de 2023
Very kind of you to say, I hope the wedding was splendid

10/10 - Excelente

Nick

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The size of the room and the historic quality of the guest house -easy check in and convenient location -we would recommend
Hospedou-se por 1 diária em mar. de 2023
Resposta de owner em 1 de abr. de 2023
We are very proud of the heritage of the building and we have lovingly restored to modern day standard/blending the old wth the new to give it some flare.

10/10 - Excelente

Amie

Hospedou-se por 1 diária em mar. de 2023
Resposta de owner em 14 de abr. de 2023
Wow, thank you so much for the great review . Our staff will be pleased to hear this .

10/10 - Excelente

Karina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice heritage style rooms. The building is lovely!
Hospedou-se por 1 diária em mar. de 2023
Resposta de owner em 1 de abr. de 2023
This house was originally built in 1865. Since the day we opened the door some 20 plus years ago , we have remodelled every inch inside and out. Every bedroom has its own bathroom with jacuzzi.

10/10 - Excelente

Michele

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
FABULOUS! Have been multiple times. My Guelph "Go To"! Beautiful rooms, wonderful hospitality, very accommodating!
Hospedou-se por 1 diária em fev. de 2023
Resposta de owner em 5 de mar. de 2023
Thankyou, we appreciate the positive feedback. We are always happy to hear that our guests are happy. That's our goal.

10/10 - Excelente

Stephen

Hospedou-se por 1 diária em nov. de 2022
Resposta de owner em 1 de dez. de 2022
We are thrilled you loved staying with us.

10/10 - Excelente

JAMES M

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Great service. Property with character.
Hospedou-se por 3 diárias em out. de 2022
Resposta de owner em 10 de out. de 2022
Many thanks for your kind words.

10/10 - Excelente

Brian

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This accommodation was charming. It is furnished with plenty of antiques and has updated amenities including comfortable beds. I would definitely recommend this place and i would also return when im in the area.
Hospedou-se por 2 diárias em out. de 2022
Resposta de owner em 10 de out. de 2022
Norfolk Guest House is a great blend of the impressive architectural detail of years past married with all the modern amenities of today . Best of both worlds , so glad you enjoyed your stay and look forward to your return .

6/10 - Ok

Gerrylyn

Viagem com a família
Pontos positivos: Serviço e funcionários
Beautiful old house. The grounds at the entrance were a little overgrown. We thought the Dining Room / Main Floor, staircase up and hallway was beautiful. The room itself looked a little tired. Could have used a fresh painting. The windows did not seem to open. The bathroom was spacious but the lighting was terrible. I also would have preferred that the bathroom have a door on the bathroom itself. Angelina was the highlight. Lovely young girl who took care of us during our one night stay.
Hospedou-se por 1 diária em set. de 2022
Resposta de owner em 12 de set. de 2022
Thank you for sharing. We also think Angelina is wonderful. She is a valued member of the Norfolk team. We will share your kind words to her. We provide comfortable well kept clean rooms. The room was upgraded one month ago with a new bed Frame, new bed mattress and new high end bedding and pillows. Renovations and redecorating is a continuous journey as time permits!

10/10 - Excelente

Leigh Anne

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location, very clean, comfortable bed, friendly staff, nice breakfast.
Hospedou-se por 1 diária em ago. de 2022
Resposta de owner em 30 de ago. de 2022
Its always a pleasure to hear our guest enjoyed their stay and appreciate our offering. Thankyou for the kind words

8/10 - Boa

Blake

Hospedou-se por 1 diária em ago. de 2022

10/10 - Excelente

NANCY

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A beautifully decorated inn..very welcoming and lovely! The smell of fresh coffee as you enter. Complimentary breakfast delivered to your door and it is home cooked and delicious. Staff is friendly and accommodating. We definitely will return very soon to Norfolk Guest House in Guelph. 🌺
Hospedou-se por 2 diárias em ago. de 2022
Resposta de owner em 30 de ago. de 2022
So happy you enjoyed your stay in one of our grand suites . looking forward to your next visit

8/10 - Boa

Jack

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
OK but not great
This a good B&B but not great. Lots of little things missing like no cleanex in the room so u need to use toilet paper, no coffee machine, glasses or water bottles in rooms, lack of info or instructions on how to get the continental breakfast and a whole list of fines if anything in the room is soiled. Pretty negative approach to renting out a room. Very little contact with the hostess of the facility until leaving.
Hospedou-se por 1 diária em ago. de 2022
Resposta de owner em 11 de ago. de 2022
We appreciate your comments, all perspectives are important. Norfolk Guest House tries to balance the clients individual needs with being environmentally conscious. We provide a guest kitchen on the main floor for all guest to use at any time. In the kitchen we have set up coffee makers and provide a water cooler with glasses beside it . We provide two cabinets full of glasses for guest use one located on each floor. We offer room service breakfast at a cost for those that prefer more options.

10/10 - Excelente

Jeffrey

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Janet was a super host and didn't hesitate to engage and provide us with all the area information and attractions. Very welcoming and very cozy place. Love that little private terrasse on the side of the house.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de owner em 3 de ago. de 2022
We so appreciate the kind words. We try to be as helpful as possible when we can. Im very pleased you enjoyed your stay with us while in guelph. Hope to see you again in the future.

10/10 - Excelente

Anna

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All.
Hospedou-se por 1 diária em jul. de 2022
Resposta de owner em 3 de ago. de 2022
Thankyou for the positive feedback. It's always nice to know we are making our guests comfortable and happy.

10/10 - Excelente

Olivia

Hospedou-se por 1 diária em jul. de 2022

10/10 - Excelente

Mark

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Parking, very Clean, Quiet, short walk to Restaurants..
Hospedou-se por 1 diária em jun. de 2022
Resposta de owner em 10 de jul. de 2022
Thank you for your positive feedback.

10/10 - Excelente

Mike

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing place. Only found noisy at night as someone below has a surround sound system way to loud
Hospedou-se por 1 diária em mai. de 2022
Resposta de Owner em 16 de mai. de 2022
So glad you enjoyed your stay with us.

10/10 - Excelente

ROBIN

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice room and Janet was so welcoming. She made me feel at home. Will definitely be back again!
Hospedou-se por 1 diária em abr. de 2022
Resposta de JP em 29 de abr. de 2022
Returning clients is a wonderful way of saying you enjoyed your stay, doesn't get any better than that. Hope to see you again very soon.

10/10 - Excelente

shannon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love staying at Norfolk Guest House - the rooms are beautiful, the bathtub is great and Janet is lovely! Highly recommend!
Hospedou-se por 2 diárias em mar. de 2022
Resposta de JP em 29 de abr. de 2022
Your great review is greatly appreciate and it shows us we are doing a good job. Thanks for the kind words

10/10 - Excelente

Mary

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing suite!
My stay was amazing! It started with an unexpected upgrade to the beautiful Queen Suite. Gorgeous room with stunning ceiling work, bed and bedding was luxurious and the bath…to die for! Breakfast was delicious. I truly loved it some much I didn’t want to leave in the morning. The owner was gracious, friendly, accommodating and truly makes the whole experience incredible.
Hospedou-se por 1 diária em fev. de 2022

10/10 - Excelente

Mary

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely property, lovely host! Will return!
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Owner em 4 de jan. de 2022
So happy your stay was enjoyable . Hope to see you again very soon

10/10 - Excelente

Kim

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Property was lovely and the owner/staff friendly and very helpful.
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Owner em 4 de jan. de 2022
Thank you for your thoughtful words. We appreciate the positive feedback. Always happy to help our guests!!

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2021

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great spot for a quiet retreat and getaway from the hustle and bustle of big city living. Location is walking distance to the downtown area with lots of restaurant options. Janet, the host was lovely!
Hospedou-se por 1 diária em ago. de 2021
Resposta de owner em 22 de set. de 2021
Guelph is a great location for a weekend getaway, its close to so many fun fall activities. We are happy you enjoyed your stay.

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A very charming house , clean and welcoming. We loved our stay
Hospedou-se por 1 diária em jul. de 2021
Resposta de owner em 3 de ago. de 2021
We are so happy you loved your stay . We are very excited to see people travel again . Thank you for making Norfolk Guest House a part of your travel plan.

10/10 - Excelente

Jeffery

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
wonderful stay! Janet was a considerate and gracious host. no hesitation to stay again when i’m Guelph!
front street view
front dining room
rear dining room
Hospedou-se por 1 diária em jul. de 2021
Resposta de owner em 17 de jul. de 2021
Thankyou, we appreciate the kind words. Book ahead for your next getaway !