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Avaliações de Vittoria Suites - Kisumu

3 out of 5
Vittoria Suites - Kisumu
Off Tom Mboya Road, Milimani, Kisumu

Avaliações

8,8

Excelente

Nota 10 - Excelente. 27 de 56 avaliações" "
Nota 8 - Boa. 24 de 56 avaliações" "
Nota 6 - Ok. 3 de 56 avaliações" "
Nota 4 - Insatisfatória. 2 de 56 avaliações" "
Nota 2 - Terrível. 0 de 56 avaliações" "

9,2/10

Limpeza

9,2/10

Serviço e funcionários

9,0/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Zoher

.
Hospedou-se por 2 diárias em mai. de 2024

4/10 - Insatisfatória

Antony

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Carol Ann, Largo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I would book here again.
Hospedou-se por 3 diárias em fev. de 2024

8/10 - Boa

Hanna

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
You get what you pay for
Good Hotel for its level but we had issues with the water in our room. We got to change room, but the new didn’t have a safe. They agreed to let us also have access to the first room but when we came back at night the card was not working. They should try to do regular maintenance and make sure all rooms have the same standard. All rooms have the strange mosquito curtains which covers off the bed and bathroom. But a lot of mosquitoes come in through the bathroom because the windows there don’t have mosquito net. I would prefer mosquito nets that only covers the whole bed. Plus nets have some small holes in them including where they are attached to the wall. This was my second time staying there so I think you get what you pay for. For my first stay there were no issues except small holes in mosquito net. Staff are very responsive.
Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

Hubert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
J ai regretté que dans un établissement de ce standing. Il soit impossible de se procurer de l eau gazeuse.
Hospedou-se por 5 diárias em out. de 2023

10/10 - Excelente

Gary

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Vittoria continues to be an excellent hotel in Kisumu. The place is clean and well maintained, room size is good. Mostly, the staff is always helpful and friendly. Everyone staffing the Vittoria deserves a nice pat on the back.
Hospedou-se por 5 diárias em set. de 2023

6/10 - Ok

AAH

Pontos positivos: Limpeza e serviço e funcionários
The hotel was clean, the room was just adequate for one, it lacked a refrigerator, and microwave. The TV was bad, two local channels & Aljazeera. The staff was helpful and courteous, the food was great.
Hospedou-se por 6 diárias em set. de 2023

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great for business trips
Perfect for business trips. Great service, secure building, strong WiFi, good restaurant, and outdoor garden area. The location is OK but I think that’s why you save on the price with it being a bit further from city center.
Hospedou-se por 6 diárias em jul. de 2022

8/10 - Boa

Wesley

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hot water problems
My biggest gripe was that the hot water was an issue. I called the front desk and the staff attempted to troubleshoot the problem. Maintenance came to address the issue with no real timeline of when the water would be hot enough to shower. Because of the delay we were late for our excursion. The staff were very friendly and seemed as though they were genuinely apologetic and wanted to offer a resolution, but the hotel was full.
Hospedou-se por 1 diária em mar. de 2022

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very clean. Kind staff. Good breakfast
They have very clean rooms which I was able to see a number of as I had my pick. I ended up with a free upgrade to a larger family room. The bed was very comfy and they seemed to have a good variety of food for breakfast. The staff were very kind and helpful. They even found the gold chain that I'd forgotten in my room and I notified me before I left. I'll definitely be back..
Hospedou-se por 1 diária em fev. de 2022

10/10 - Excelente

Reuben

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I particularly liked the location away from town. Their Wi-Fi is great. A nice place where one can get work done. Nice food too.
Hospedou-se por 1 diária em dez.. de 2021

10/10 - Excelente

Faith

Viagem de negócios
Good, a bit of attrition over the years, may require some touch up
Hospedou-se por 1 diária em set. de 2021

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2021

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and nice.
Hospedou-se por 1 diária em mar. de 2021

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Kitchen staff was quite friendly and the food was sumptious!👍
Hospedou-se por 1 diária em mar. de 2021

6/10 - Ok

Viajante verificado

Hospedou-se por 3 diárias em nov.. de 2019

10/10 - Excelente

Frédéric

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2019

8/10 - Boa

Ezra Ogwell

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean hotel
The hotel is clean and well maintained. The location is a bit hidden and the back side is a busy road. It’s however comes recommended by me.
Hospedou-se por 1 diária em jul. de 2019

10/10 - Excelente

Robyn

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2019

10/10 - Excelente

Ali

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jun. de 2019

8/10 - Boa

Viajante verificado

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms were very nice. Patio dining was also very good, as was the breakfast.
Hospedou-se por 1 diária em jun. de 2019

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jun. de 2019

8/10 - Boa

yogesh

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2019
Resposta de RESERVATIONS em 27 de mai. de 2019
Thank you for staying at Vittoria Suites Hotel. We really appreciate you review and feedback. We do hope you will visit us again in Kisumu.

8/10 - Boa

Viajante verificado

Hospedou-se por 15 diárias em mar. de 2019
Resposta de Reservations em 11 de abr. de 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

10/10 - Excelente

Sergio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mar. de 2019
Resposta de Reservations em 11 de abr. de 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a lovely place to stay. The staff are friendly and helpful, rooms are spacious and immaculate, it's close to what people want to visit in Kisumu, (walkable to Victoria Lake, the Impala Sanctuary and also downtown and the Kisumu Museum.) The restaurant is very good, also, the best I dined at while in Kisumu.
Hospedou-se por 3 diárias em fev. de 2019
Resposta de Reservations em 11 de abr. de 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

10/10 - Excelente

Per

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em fev. de 2019
Resposta de Reservations em 11 de abr. de 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We kregen een kamer toegewezen! We kregen een andere kamer omdat de Arco het niet deed! We hadden de Arco nog niet uitgetest. In de nacht was ik jarig. We kregen gratis drinken en er werd verjaardagsmuziek gedraaid!
Hospedou-se por 1 diária em fev. de 2019
Resposta de Reservations em 11 de abr. de 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s was one the the nicest and cleanest hotels we’ve stayed in. Great security.
Hospedou-se por 4 diárias em jan. de 2019

10/10 - Excelente

Viajante verificado

Hospedou-se por 4 diárias em jan. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2018
Resposta de Vittoria Suites em 26 de dez. de 2018
Hi , Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options. Thank you, once again, for your kind words.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This is my second stay and the same as the first time. Clean rooms
Hospedou-se por 1 diária em out. de 2018

8/10 - Boa

Georgia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing hospitality as always!
Resposta de Neeve em 19 de jun. de 2018
Dear Georgia ,Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We look forward to hosting you again.

6/10 - Ok

Dennis Otieno, Houston, Texas, USA

Pontos negativos: Limpeza e conforto do quarto
Great Hotel threatened by cost savings renovations
This was my third stay at Vittoria suites over the last 2 years. The hotel is located in the quiet Milimani area in Kisumu, close to the city center. The food and beverage staff are very friendly and helpful and while the breakfast buffet does not have as large a variety as other hotels I've stayed in, it's very sufficient for most people and just right. The road going to the hotel was really bad but as of the time of this review, the city is working on tarmacking it. Now, recent cost saving renovations have made this favorite hotel uncomfortable and unsafe. They installed motion triggered security lights in the dark hallways leading to the rooms. However the lights are set to stay on for less than 5 seconds when triggered. So be prepared to be trailed by darkness behind you when walking the hallway to your room! Make sure to Greece your room key card ready or the lights would turn off leaving you in total darkness fumbling for your room key card! They also replaced the very highly functional wall mounted air conditioning units with low energy units that take hours to cool down the room. But most annoyingly, they tied the Air Conditioning to your key card so when you leave the room, it turns off! So be prepared for extremely hot rooms and hot nights when you return after a hot day in the city! You can obtain two keys but the cleaning staff would manually turn the air conditioning units off when they clean the room, so no use! This is a deal breaker for me!
Hospedou-se por 1 diária em dez.. de 2017
Resposta de Front Office Manager em 10 de jan. de 2018
Dear Dennis, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We for sure appreciate your feedback and we will take appropriate action to handle some of the issues raised where possible. We look forward to hosting you again.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice and clean hotel in a quiet area
Great stay, good food, comfortable room, good shower.
Hospedou-se por 1 diária em dez.. de 2017
Dear Guest,Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We wish you a Happy X-Mass and Splendid New Year as we look forward to hosting you again.

8/10 - Boa

Kimberly

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Just fine!
Very nice stay. The hotel is new so everything is nice and new in the rooms. The breakfast was good though for me I'm. It one looking to eat matoke, liver, and provisions in the morning. The staff were all very pleasant and helpful. The property was secure and in a good quiet location of town, not far from dunga beach.

8/10 - Boa

Aulie, Botswana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A good hotel within Kisumu town but away from the
I enjoyed the ambiance at the dining and breakfast area. Breakfast is wide and covers both local and international guests.Rooms were ready each time I visited. They organised my transport to the airport which was on time.

10/10 - Excelente

George, San Antonio, TX

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very peaceful and safe neighborhood
I liked the joy on the faces of the staff which reflected on the guests

8/10 - Boa

Georgia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value.
Comfortable and friendly staff. Always a pleasure to stay there.

8/10 - Boa

liling

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Resposta de Faith em 22 de mar. de 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.

10/10 - Excelente

mohammed

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Kingmo
It was really great
Resposta de Faith em 22 de mar. de 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.

8/10 - Boa

Anna

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant trip
Customer service was great. Rooms were ok but maybe a tad congested. Also the hotel is off the ring road so no great views to look out on. Pleasant trip. Food was great.
Resposta de Faith em 22 de mar. de 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stayed at Vittoria Suites for 10 days as part of a work trip. The staff was uncompromisingly helpful with anything, and able to accommodate needs like printing, business rooms, portable meals for a long work day, etc. Bathrooms are spacious and have hot water that does not die out (unlike many places!). Internet is reasonably good. Rapid laundry service. Rooms are ample size, with air conditioning and a great work station. Meals are fairly priced (compared to mzungu and upper-class-Kenyan restaurants in downtown Kisumu). Buffets (complimentary breakfast, and 1-2x per week for dinner) are based on Kenya foods. Finally! A chance to savor brown and white ugalis, githeri, sukuma wiki, and samaki choma. Highly recommended. This will now be my go-to in Kisumu.
Resposta de Jerry-Front Office Supervisor em 22 de mar. de 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.

4/10 - Insatisfatória

Michael

Pontos positivos: Conforto do quarto
Pontos negativos: Serviço e funcionários
Cheap
To be fair there is not much choice in Kisumu. The Vittoria Suites is cheap, the rooms are fine, albeit I stayed for 3 nights with only hot water for a shower on the last night. I used my son's room next door the other days. The restaurant is fairly awful - food is not great - 95 minutes to get a steak and a pork chop - which was cold. Starters arrived after the main course! Having said that the staff tried their best and were very friendly.

8/10 - Boa

Sabine

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gutes neues und sicheres Hotel in Kisumu
Sehr neues Hotel in Kisumu. Gutes Essen und Frühstück, schöne Inneneinrichtung.
Resposta de Faith em 22 de mar. de 2017
Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt bei Vittoria Suites, Ihrer Rückmeldung und für die Zeit, um Ihre Erfahrungen mit uns zu teilen. Wir freuen uns zu wissen, dass Ihr Aufenthalt bei uns zufriedenstellend war. Sie können uns auch auf Trip Advisor überprüfen. Wir freuen uns auf Sie und besonders bei Ostern.

8/10 - Boa

Tiffany, Seattle, WA, USA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Modern, comfortable hotel, close to the airport
This was my first time in Kisumu. The area surrounding the hotel is chaotic, but the Vittoria Suites was a nice break from that. The room was clean, comfortable, and the bed was comfortable. Tiny critiques - there were no facial tissues or a clock in the room. The room included a mosquito curtain (in front of the bed, not surrounding the bed. The staff was very gracious and helpful. The breakfast served tasted good and there was plenty of it. There was no coffee, only tea, but that seems to be common in Kenya. I would definitely stay here again the next time I am in Kisumu.

10/10 - Excelente

Dr. Charles, Minneapolis, MN

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A diamond in the ruff
This oasis is a blessing for anyone who takes the time to find it. By opening as recent as March 2016, the level of security, food, staff, customer services, the facility itself, rooms, and more...will simply blow you away. Well worth the stay and very affordable.
Resposta de Jerry-Front Office Supervisor em 22 de mar. de 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.