Piscina externa
Verificar disponibilidade

Avaliações de Colours Club Spa and Garden Resort

3 out of 5
Colours Club Spa and Garden Resort
KG 19 Av, 27, Kigali, Kigali

Avaliações

7,4

Boa

Nota 10 - Excelente. 2 de 3 avaliações" "
Nota 8 - Boa. 0 de 3 avaliações" "
Nota 6 - Ok. 0 de 3 avaliações" "
Nota 4 - Insatisfatória. 0 de 3 avaliações" "
Nota 2 - Terrível. 1 de 3 avaliações" "

6,0/10

Limpeza

8,0/10

Serviço e funcionários

5,0/10

Condições e instalações da propriedade

Avaliações

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Unforgettable
It was NO way a 3-Star hotel.
Hospedou-se por 1 diária em jan. de 2020

10/10 - Excelente

Viajante verificado

Hospedou-se por 8 diárias em nov.. de 2019
Resposta de Jatin em 2 de jan. de 2020
Thank you dear guest for your appreciation. May GoD bless you.

10/10 - Excelente

william

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Great staff
Great and quick communication with the hotel before arrival. I wrote them saying i wouldnt arrive until 1 am and they said no problem and assured me they would be waiting for me. And gave me the names and contact details of the staff that would be there. As taxi was dropping me off the security gate opened with the guard and young man welcoming me. And then the lady came out to welcome me as well . Arriving in kigali for the first time at 12 am it is nice to stay at this place not too far from the airport. The room was a little rundown but was given nice towels and fresh bars of soap. And incredible price for a room with private shower and toilet. In the morning i took a look around the property and it had a great garden area. Tons of different birds. Nice views. I sat at a table in the garden area and had a great breakfast . Staff were incredibly nice. And the young man who greeted me at 1 am was there at 8am as well and very helpful getting me a motorbike driver to the city and answering my million questions Also hotel is a ten minute walk away to the famous kigali market. Was a beautiful walk to the market.
Hospedou-se por 1 diária em jun. de 2019
Resposta de Dr. Jatin, owner em 1 de jul. de 2019
Thank you dear William for your appreciation and detailed review. Our staff wish to say you thanks for recognizing their effort towards receiving you and giving care you might have expected. It was good that you informed me in advance about your arrival time so I told my staff to be ready to receive you. We understand the situation when a guest come to unknown place, full of curiocity if he will even receive someone to open the gate in midnight. 5 star hotels are always ready to receive guests with their expensive infrastructure but for a budget hotel like ours, it is only proper communication and extra care for guest can give a memorable experience. Believe us that we are committed to balance between cost and quality. We don't promise for luxury but care, value for money service and respect towards our guests. We wish and hope that you will give us chance to host you again at Colours Club. Greetings.