2/10 - Terrível
Tracy C.
20 de jul. de 2025
Pontos negativos: Limpeza
I have waited to write my review until I had gotten a response from the host/owner and VRBO as I was trying to solve this amicably without putting them on blast and hoping they would do the right thing. My honest review of this house is as follows (see pics below): upon arriving at the condo, the first thing we noticed was how high and unkept the grass was. Walking up to the unit, we noticed how dirty the windows were. Upon entering the unit and walking around, there were live ants all around the kitchen, including inside the refrigerator. The air conditioner was set at 73 but it was 79 in the house. There was mold on the balcony. There was a pair of dirty underwear in a basket in one of the bedrooms. The bathrooms were filthy; mirrors were smudged, soap and shampoo buildup around all the bottles in the shower, and one of the bathtubs did not drain very well. Even though the listing on VRBO said that there was laundry in the house, they had it locked up and we were told this was the owner’s closet and they would not be unlocking it. We immediately reached out to the host/owner and she came out and got rid of the ants and washed the window and the TV and sprayed for mold but the ants came back and her excuse was that the owners must have left food on top of the refrigerator. Parking was a nightmare and this house is not in a very good/safe neighborhood. We just asked to get our cleaning fee back and small refund to compensate for us cleaning house in order to stay there.
Tracy C.
Hospedou-se por 4 diárias em jul. de 2025