Hotéis com SPA em Kasauli

"Staffs were great- excellent communication, prompt and competent. They really nailed customer service. The property was great with many facilities like pool table, archery range, live music and rooftop cafe. They can improve on selection of drinks (not many choices). One thing they should immediately pay attention to and rectify is safety. The outdoor area had glass boundary wall with steel hand rails. The bolts were missing and the and the rails looked unsafe. Guests should never touch them...

"The driveway needs to be proper. The road is in quite bad condition The room cards get deactivated. Need to be better"

"The rooms and the property is well maintained. The staff is very nice and very accomodating. My daughter cannot handle spicy food, thank you to the chefs and the service to provide food on special requests! The rooms are well maintained, clean, and have great views! There is also a food court very close by if needed. Overall, a great stay! Thank you! PS: they do not accept international cards at the hotel yet, please make sure you have other means to pay if needed!"

"Dear team Expedia, You need to be pretty sure about the propoerties you offer for booking thru your portal. Kasauli exotica certainly needs a review at your end. One should go in for Kasauli Exotica only if one doesnt find any other place to stay in kasauli. 1. If you book thru any travel portal, they will give you a room without a view and tell you that you didn't pay for a valley view room. 2. Check in time of 2pm and Checkout time of 11am doesn't make sense. They claim that they need 3...