Serene Kandy tem piscina?

Sim, a propriedade dispõe de 8 piscinas externas e uma piscina infantil.

Quanto custa ficar em Serene Kandy?

A partir de 14 de ago. de 2025, os preços encontrados para uma estadia de 1 diária para 2 adultos em Serene Kandy em 25 de ago. de 2025 começam a partir de R$ 654,77, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Serene Kandy é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Serene Kandy?

O estacionamento sem manobrista é grátis nessa propriedade.

Qual é o horário de check-in em Serene Kandy?

Horário de início do check-in: 7h. Horário de término do check-in: 23h30. O check-in tardio está disponível em horário limitado.

Qual é o horário de check-out em Serene Kandy?

Horário de check-out: meio-dia.

Serene Kandy oferece serviço de traslado para o aeroporto?

Sim, há um serviço de traslado de/para o aeroporto disponível mediante solicitação. Aplica-se uma taxa de USD 80 por veículo.

Onde fica Serene Kandy?

No centro histórico, este hotel fica a 10 minutos a pé de Kandy Viewpoint e Malwathu Maha Viharaya. Parque do Palácio Real e Torre do Relógio de Kandy também ficam a 2 km. Até a Estação de trem Kandy, são apenas 21 minutos de caminhada.

Serene Kandy: Preços, promoções e comentários

6/10 - Ok

nerina

26 de fev. de 2025

Pontos positivos: Serviço e funcionários

Hospedou-se por 3 diárias em fev. de 2025

8/10 - Boa

Mads

21 de fev. de 2025

Hospedou-se por 5 diárias em fev. de 2025

6/10 - Ok

Ishbel

Viagem com a família

6 de fev. de 2025

Pontos positivos: Limpeza

Ridiculously expensive room

Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .

Hospedou-se por 2 diárias em fev. de 2025

10/10 - Excelente

keith

1 de out. de 2024

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.

Hospedou-se por 1 diária em set. de 2024

10/10 - Excelente

Ganesh

Viagem de negócios, Viagem em grupo

9 de set. de 2024

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top

Hospedou-se por 3 diárias em set. de 2024

10/10 - Excelente

Barry

24 de mar. de 2024

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade

Excellent hotel, staff couldn’t do enough for us. Good value too as when booking I understood it was a room only deal but it turned out to also include breakfast and evening meal so it worked out at just £35/night each. Would definitely stay here again! 👍👍👍

Hospedou-se por 2 diárias em mar. de 2024

8/10 - Boa

Dylan

16 de jul. de 2023

Pontos positivos: Limpeza e condições e instalações da propriedade

Hospedou-se por 1 diária em jul. de 2023

6/10 - Ok

Viajante verificado

Viagem em grupo

31 de ago. de 2019

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto

Unwelcome, down the road and someone has a key!

We booked Serene Kandy despite some of the reviews on here. We are aware that we are travelling in low season and hotels are not at capacity. We had booked a room in the East Wing and so arrived there. There was a reception, closed, and a security guard who told our driver that we were not expected and to go away. We had not realised from booking that the East Wing is an entirely separate building down the road. We persisted and went to main hotel reception, where again they told us they had not got a booking for us. Finally they gave us a room, back in the east wing, which wasn't ready. We did not get any information - wifi password, bottled water etc. Dinner, breakfast and the pool were in the main wing, a 3 minute walk down a very dark, windy road where traffic goes fast. It gets dark at 6pm and we felt uncomfortable. They reluctantly offered to pick us up in a tuk tuk (heavy rain) but this service was not offered again. We had booked dinner and it must be said, food was amazing. However, be aware that drinks (including water) are extra - they kept bringing us more and then charged us. We accepted all of this, however, at 1.30am on our final night we were awoken by a very large party in the lobby of our wing. After a while, our door was unlocked from the outside. Fortunately, we had the security chain across, but it is unacceptable that someone else was given a key to our room, potentially putting two solo females at risk.

Hospedou-se por 2 diárias em ago. de 2019

10/10 - Excelente

Viajante verificado

18 de jan. de 2019

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Recommend

Good hotel and in hilly area of Kandy. Restaurant was also good. Road was busy enough that we could just hail a tuk tuk for 300rup into Kandy Center.

Hospedou-se por 1 diária em jan. de 2019

8/10 - Boa

Viajante verificado

20 de dez. de 2018

Pontos positivos: Serviço e funcionários

Pontos negativos: Conforto do quarto

Needs improvement in room maintenance. Telephone not working, set top box not working, remote not working

Hospedou-se por 1 diária em dez.. de 2018

8/10 - Boa

Soeren

2 de fev. de 2018

Pontos positivos: Conforto do quarto

Hospedou-se por 2 diárias em jan. de 2018

2/10 - Terrível

Viajante verificado

1 de fev. de 2018

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto

Not a 4 star hotel..very disappointed

My partner and I stayed at the hotel for 2 nights and we were very disappointed as it is not a 4 star hotel as stated and not close to any attractions. In our opinion it is a basic b&b place which we would probably rate a 2 star. The hotel is situated quite high up the hill so it is not as close to the temple of tooth or the lake or Kandy town. The bathroom was all clogged up and it was the same in another room we were moved to on our second day. Bedside mats were towels which looked like they were not cleaned. The drivers who work for the hotel are utterly expensive so don't be fooled to book tours with them. Breakfast was basic but dinner wasn't great at all. Staff are very friendly and helpful.

Hospedou-se por 2 diárias em jan. de 2018

8/10 - Boa

Ajit, Colombo

30 de jan. de 2018

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Take Care to avoid injury

As soon after checking in,we were guided to our room and on entering through the Doorway, I knocked my Leg .on the corner of the Bed ,which is quite sharp edged,resulting in my skin coming off. The cause of this happening is because the Mattress is about 6" shorter on the Left side,Right side and from the Foot of the Bed. The Hotel should warn the guests accordingly or fit out the Beds with Mattress to fit the framework. The Manager and Staff immediately got me Ice to apply on the wound and thereafter rendered First Aid.

Hospedou-se por 2 diárias em jan. de 2018

10/10 - Excelente

Raman

8 de jan. de 2018

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Serene grand

Awesome. Great location. Scenic view. Nice comfy rooms

Hospedou-se por 1 diária em jan. de 2018

8/10 - Boa

Nick, perth

6 de jan. de 2018

Pontos positivos: Limpeza e conforto do quarto

Pontos negativos: Serviço e funcionários

Nice hotel

Charged for beers from mini bar that weren't there to begin with

Hospedou-se por 1 diária em dez.. de 2017

8/10 - Boa

Viajante verificado

29 de dez. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Do it

Nice and clean. Monkeys on the balcony which was awesome. Breakfast was nice only because the had an omelett guy. Would stay again.

Hospedou-se por 2 diárias em dez. de 2017

8/10 - Boa

Michael

24 de nov. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Good stay in Kandy

Attentive staff, good food

Hospedou-se por 3 diárias em nov.. de 2017

6/10 - Ok

Traveller, USA

5 de nov. de 2017

Pontos positivos: Limpeza e serviço e funcionários

Not as bright as 4 stars, but good for a night

he hotel definitely should be categorized as three-star. The rooms are clean and comfortable, but completely outdated. I stayed in a deluxe double room and it was nothing fancy. The walls, ceilings, and floors are not soundproofed. You can hear EVERYTHING from other guests, the restaurant, and staff. It seemed like they were constantly moving furniture above me and you hear the regular slamming of doors. I had a mountain view of the building next-door under construction. The rooms aren't sealed very well. There was a large gap under my room door (I put a towel to block bugs coming in) and gaps in the sliding glass doors. They don’t provide face or hand towels. I had to request when I first arrived and only got one in the two nights that I stayed. They don’t have duvets or comforters. You’re only left to cover with the bedsheets. I agree with the previous guests, the layout is bazaar. On the plus side, the breakfast and dinner buffets are good. However, the food is only warm and not hot. And the staff is friendly enough.

Hospedou-se por 2 diárias em out. de 2017

8/10 - Boa

Scott, American living in Singapore

20 de out. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Fairly priced hotel with mountain view of Kandy ci

My wife and I stayed here for two nights. We were not sure what to expect, but it ended up being a great place to stay. The staff and the manager did everything they could to make our stay comfortable and enjoyable. They also provided an awesome driver who made it very easy for us to visit all of the sites/activities that we hoped to see. If I had to suggest one thing that I think could be a bit better, I would say the food. It was certainly not bad, but it could be better. About the same as other places I have stayed in Sri Lanka. Overall, I feel good about the room and the service we received. I think the hotel is reasonably priced and it is worth a stay if you are staying in Kandy for a couple days.

Hospedou-se por 2 diárias em out. de 2017

4/10 - Insatisfatória

Chris

10 de mai. de 2017

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Dreadful service!!!!

I stayed in seven different hotels during my time in Sri Lanka and the Serene Grand was the worst. The bathroom was crawling with ants when we arrived meaning the overall cleanliness was poor. The service was even worse. The internet in the hotel was down so i asked at 8am if it could be checked, by 3pm it was still down and i was told it would be back up in half an hour. An hour later it was still down and it took another hour for them to deliver me a dongle. I was told my laundry would be ready in the morning and again at 3pm I had to ask where this was (the reaction suggested they had completely forgot about it). I was told it would be ready by 4pm but again when i asked i got a surprised look. I came back from dinner at 8pm and the laundry still hadn't been done. If you ask for the staff here to help then you will be completely forgotten about within minutes (and the hotel wasn't even busy).

4/10 - Insatisfatória

Andrew

24 de fev. de 2017

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Disappointing stay due to overbooking by the hotel

The hotel and room itself was lovely and couldn't be faulted. However, on arrival we were told they only had 1 room left despite having confirmed and paid for two. This meant two of our party were relocated to the Serene Garden down the road. Not a good experience when travelling together. The room at the Serene Gardens was foisty and dingy / not st all what we had booked. Their staff were also unlesssnt and quite rude. Such a shame!

10/10 - Excelente

Mette

9 de fev. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Skønt hotel !

Vi sov en nat på Senere Grand og det var skønt. Vi ankom lidt sent efter en laaang dag, og vi fik roomservice, et dejligt bad og ellers slappede vi bare af resten af aftenen. Skønt hotel, der var super rent og pænt.

10/10 - Excelente

Kathy, Texas

3 de fev. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Recommend for your stay in Kandy

My husband and I thoroughly enjoyed our stay at the Serene Grand Hotel. We had a balcony to the front and each morning the monkeys would come to visit. The bed was comfortable, room was large and clean, and the location was convenient. I would recommend this hotel for your stay in Kandy.

10/10 - Excelente

Kathleen

16 de jan. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

Ranadeep

5 de jan. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Amazing hotel. Best location n view

It was an amazing stay at Serene grand. Simply Awesome

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Serene Kandy

Escolha as datas para ver os preços

Galeria de fotos de Serene Kandy

Avaliações

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Carrega todas as fotos de Super Deluxe Quadruple with Kitchenette - Main Wing

Super Deluxe Quadruple with Kitchenette - Main Wing

Destaques

Carrega todas as fotos de Super Deluxe Double or Twin - Main Wing

Super Deluxe Double or Twin - Main Wing

Destaques

Carrega todas as fotos de Super Deluxe Single - Main Wing

Super Deluxe Single - Main Wing

Destaques

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Serene Kandy

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Ideal para famílias

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Mais

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Quarto

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Mais

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A propriedade também é conhecida como

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Avaliações sobre Serene Kandy

Avaliações

Boa

8,2/10

8,0/10

10/10

8,0/10

8,0/10

Avaliações

6/10 - Ok

nerina

nerina

8/10 - Boa

Mads

Mads

6/10 - Ok

Ishbel

Ridiculously expensive room

Ishbel

10/10 - Excelente

keith

keith

10/10 - Excelente

Ganesh

Ganesh