Hotéis em Kampung Sungai Rusa, 07

"Recommended"

"Upon arriving at the hotel, the first impression was very positive. The property is beautiful, well-presented, and the staff were welcoming. Check-in was smooth and efficient with no issues at all. The room itself was well-appointed, clean, and comfortable—exactly what you would expect from a hotel at this level. Unfortunately, this is where things began to go wrong. That evening, I discovered there was no hot water. I contacted the front desk, and to their credit, they responded quickly and...

"All good"

"Hotel facilities was in top condition. Comfortably stay with beautiful scenic. Strong aircon and maintained excellent cleanliness "

"The staff was very helpful, and anything i needed was attended too. Love the pool, the room, the breakfast everything!!"

"We booked the sea-view room and had a superb experience. The room was spotless, and the housekeeping was truly top-notch with great attention to detail and beautiful decorations throughout. The staff were incredibly friendly and helpful. The breakfast offered a wide variety of options, and everything looked and tasted great. On weekends, they even have a live band performing at the bar, which added a really nice atmosphere to the stay. As for getting into the city, we used Grab, and it was...

"This is one of the most magical places to stay. I’m so happy we got to enjoy this unique property and the incredible service."

"We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food."

"Clean room and helpful staff"

"Good place to stay"

"スタッフの対応が良く部屋がアップグレードされました。朝食も美味しく、付近にレストランやホーカーズがあり食事に便利でした。"

"Outdoor pool was good but many kids were jumping in to adult area pool and making lot of noise and splash. To order food in pool area took very long so we asked and system was not working properly as told. One staff mentioned we could go in to the pool with beverages but another one asked us to get out with the beverages as it was not allowed according to the rules so it was confusing to whom to follow."

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