Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 13 de 34 avaliações" "
10 - Excelente
13
Nota 8 - Boa. 16 de 34 avaliações" "
8 - Boa
16
Nota 6 - Ok. 1 de 34 avaliações" "
6 - Ok
1
Nota 4 - Insatisfatória. 2 de 34 avaliações" "
4 - Insatisfatória
2
Nota 2 - Terrível. 2 de 34 avaliações" "
2 - Terrível
2
8,8/10
Limpeza
8,4/10
Serviço e funcionários
8,6/10
Comodidades
8,4/10
Condições e instalações da propriedade
7,8/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Dorcas, Maun
21 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice hotel, great hospitality. The family suites are very good and spacious. Very safe. Central location in Kampala. Restaurant available with local cuisine.
Dorcas
Hospedou-se por 1 diária em fev. de 2024
4/10 - Insatisfatória
Nikolaj
17 de abr. de 2024
Nikolaj
Hospedou-se por 3 diárias em abr. de 2024
8/10 - Boa
Priti
Viagem com a família
21 de mar. de 2024
Pontos positivos: Serviço e funcionários e comodidades
It was in the main town so local to shops, the staff were friendly and accommodating. Breakfast could have more variety for vegetarians and it took a while to get toast and coffee.
Priti
Hospedou-se por 3 diárias em fev. de 2024
Resposta de GM em 21 de mar. de 2024
Dear Priti,Thank you for sharing your experience, scoring us 4 out of 5! We're glad you found our location convenient and our staff friendly and accommodating. Your feedback is duly noted. We appreciate your insights and hope to welcome you back soon for an even better stay.Best regards,The Koki Hotel Management
2/10 - Terrível
Jean
20 de fev. de 2024
Jean
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Koki Hotel em 21 de mar. de 2024
Dear Jean,Thank you for your feedback. We appreciate your time in sharing your thoughts. We're constantly striving to improve and your input is invaluable. If there's anything specific you'd like to discuss further, please feel free to reach out. We're here to ensure every guest experience exceeds expectations.Warm regards,The Koki Hotel Management Team
10/10 - Excelente
Viajante verificado
Viagem em grupo, Viagem com a família
18 de fev. de 2024
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Great value, decent breakfast, good WiFi, hot water, good cleanliness. Smart TV with Netflix (if you have your own account). Great view from the room. Nice family room.
Viajante verificado
Hospedou-se por 8 diárias em fev. de 2024
Resposta de GM em 20 de fev. de 2024
Hey,Thank you for sharing your glowing review! We're delighted to hear that you found great value in your stay and enjoyed our decent breakfast, reliable WiFi, and comforting amenities like hot water and cleanliness. It's fantastic to know you appreciated the view from your room and found our family room accommodating. We're thrilled to have exceeded your expectations and look forward to welcoming you back soon for another outstanding experience.Warm regards,The Koki Hotel GM
6/10 - Ok
Johnson
2 de fev. de 2024
Garage parking was terrible 😞 every time I had to report to reception in order to open for me or even getting out!🤔
Johnson
Hospedou-se por 3 diárias em jan. de 2024
Resposta de GM em 3 de fev. de 2024
Hi Johnson,Thanks for sharing your thoughts with us. Appreciate your feedback on the garage parking; it's valuable for improvement. Delighted to hear you chose Koki Hotel! We're working on streamlining the garage process for a smoother experience. Looking forward to hosting you again soon.Best,The Koki Hotel GM
4/10 - Insatisfatória
Samah
30 de jan. de 2024
Pontos negativos: Comodidades
For $50/night, my expectations were higher. The hotel is inside a very busy commercial center. The area itself appears to be a commercial hub. The noise levels were bearable as the rooms are on higher levels. I will say, the staff are nice and the room is clean but it's super basic and the lighting is poor. No value for money, at least for me!
Samah
Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 3 de fev. de 2024
Dear Samah,Appreciate your candid feedback, and I'm glad you found our staff nice and the room clean. We're noted about your thoughts on the basics and lighting. Your input helps us fine-tune our offerings. If you ever reconsider, we'd love another chance to exceed your expectations. Best,The Koki Hotel GM
8/10 - Boa
kasper
30 de jan. de 2024
Pontos positivos: Limpeza
Great central hotel
Decent hotel for a decent price.
Great central location.
kasper
Hospedou-se por 4 diárias em jan. de 2024
Resposta de GM em 30 de jan. de 2024
Hi Kasper,Thanks a ton for the 8/10! Delighted to hear you found value in our central location and pricing. Your satisfaction is our top priority. If there's anything more you'd love to see next time, feel free to share. Can't wait to host you again soon!Warm regards,The Koki Hotel GM
2/10 - Terrível
Viajante verificado
25 de jan. de 2024
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Never Again will I be back there.
Had a bad experience. Simple as that. I literally had to cut my stay short by a day and half. Poor or nonexistent customer service. They (staffs) are all walking around like you owed them to be there.
Viajante verificado
Hospedou-se por 3 diárias em jan. de 2024
Resposta de GM em 3 de fev. de 2024
Dear Guest,Appreciate your candid feedback, though it saddens us to hear about your less-than-ideal experience. We're committed to improvement and have taken your concerns seriously. If you're open to sharing more details, we'd love to ensure your next stay surpasses expectations. Your comfort is our priority.Best,The Koki Hotel GM
8/10 - Boa
Mhd louay
23 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
very good location and good service
Mhd louay
Hospedou-se por 2 diárias em jan. de 2024
Resposta de GM em 30 de jan. de 2024
Dear Mhd Louay,Thanks a bunch for the stellar 8/10 rating! Delighted to hear our location hit the spot for you, and that our service left a positive impression. Your feedback is invaluable. Can't wait to host you again for an even better experience!Best regards,The Koki Hotel GM
10/10 - Excelente
Suzanne, Liberty Township
Viagem com a família
23 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was exactly how it appeared online.
Suzanne
Hospedou-se por 8 diárias em dez. de 2023
Resposta de GM em 30 de jan. de 2024
Dear Suzanne,Thank you for the stellar 5/5 rating! Delighted to hear that our property met your expectations. Transparency is key, and we're thrilled your experience mirrored our online presence. Can't wait to welcome you back for another fantastic stay!Best,The Koki Hotel GM
8/10 - Boa
Mendisi Rejoice
8 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A good place, affordable
Very pleasant place in the centre of the City. I liked the breakfast, buffet style within your accommodation rates. Very good staff too.....
Mendisi Rejoice
Hospedou-se por 2 diárias em dez. de 2023
Resposta de General Manager em 19 de jan. de 2024
Hey Rejoice,Thank you for the stellar 8/10 rating! Thrilled to hear you found the Koki Hotel pleasant and enjoyed our central location.Delighted that our buffet-style breakfast hit the spot, and our staff left a positive impression. Your feedback is invaluable, and we're already looking forward to your next visit.
10/10 - Excelente
Jacqueline, Rocklin
Viagem com a família
5 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I could not say enough about my experience at Koki Hotel. Ecxept I had a 5-star Experience from check-in to check-out.
The staff was great and met all requests. The room exceeded my expectations. The cleaning staff was awesome. The restaurant crew was wonderful and always accommodating. The restaurant chef was great The reception desk with above and beyond.
The kindness they showed my mother who has memory issues was so touching. One night she locked herself out of her room and was getting really irritated but she was treated with gentleness. She could not operate the air conditioner but each time she caleed the front desk they approached her with patience and kindness.
I could not say enough about the hotel and ots staff. If you want a first- class experience ar an affordable price, please try Koki. It is located on top of a shopping center where all of you needs can be met. Despite it being in a very busy area, it was quit. My room faced the busy square and I did not hear noise.
I want to say THANK YOU for making my NYE Holiday a great one. Yes also enjoed the celebration at the hotel! Never saw fireworks and white birds simultaneously at the strike of midnight. The host of the NYE celebration was also spectacular.
I only have one regret, that I could not have stayed longer.
Jacqueline
Hospedou-se por 6 diárias em dez. de 2023
Resposta de GM em 19 de jan. de 2024
Wow Jacqueline,What an absolute joy to read about your 5-star experience at Koki Hotel! It warms our hearts to know our team exceeded your expectations. Your kind words about our staff, service, and even the NYE celebration mean the world to us. We're delighted you enjoyed the festivities and the unique midnight moment with fireworks and white birds. Thank you for choosing Koki—hope to welcome you back for a longer stay soon!Warm regards,The Koki Hotel GM
10/10 - Excelente
P
28 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good place to stay
It was a staycation booked for a friend really enjoyed the stay
P
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 4 de jan. de 2024
Hello Nelima Dorcas Norah,Thrilled to hear you had a fantastic stay during the friend's staycation! Your glowing 10/10 rating is truly appreciated. We aim to make every experience memorable, and we're delighted to have succeeded with yours. Looking forward to hosting you again soon for another unforgettable stay!Best,The Koki Hotel GM
8/10 - Boa
EYOBO MOSES KUOL
Viagem de negócios
20 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Environment and location is perfect
EYOBO MOSES KUOL
Hospedou-se por 2 diárias em dez. de 2023
Resposta de General Manager em 21 de dez. de 2023
Hi Moses,Thanks for the positive feedback on our perfect environment and location! Delighted to hear you had a good experience. Your insights are essential, and we appreciate them. Looking forward to hosting you again soon for an even better stay!Best,The Koki Hotel GM
8/10 - Boa
Tendai
7 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Tendai
Hospedou-se por 7 diárias em nov.. de 2023
Resposta de General Manager em 21 de dez. de 2023
Hello Tendai,Thanks a ton for your review! Delighted you had a positive experience. We're here to ensure each stay exceeds expectations. If there's anything specific you loved or think we could enhance, I'd love to know. Your insights guide our continuous improvement. Looking forward to welcoming you back soon!Best,The Koki Hotel GM
8/10 - Boa
EYOBO MOSES KUOL
18 de nov. de 2023
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
EYOBO MOSES KUOL
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 2 de dez. de 2023
Hey Moses,Thanks for the 4/5! Thrilled to hear you had a positive experience. Anything specific that stood out for you? We're all ears! Looking forward to having you back for an even better time.Cheers,The Koki Hotel GM
8/10 - Boa
Rami
17 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice and clean hotel in a busy area
Location was in a very busy area.
Rooms are spacious and clean with A/C and fridge and bed was wide and good.
Breakfast was good with omelette cooking station, pancakes and fresh fruits
Negative
Internet was working only from one device.
You have to use 2 elevators to get into your room
No good restaurants and supermarkets nearby hotel
Coffee at the breakfast was Nescafé
Rami
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de GM em 2 de dez. de 2023
Hey Rami,Cheers for the shoutout! Thrilled you found Koki nice and clean in the hustle and bustle. If there's anything specific you think would crank up that 8 to a perfect 10, we're all ears! Can't wait to host you again.
8/10 - Boa
EYOBO MOSES KUOL
Viagem de negócios
16 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Almost everything was good except the breakfast, not so good
EYOBO MOSES KUOL
Hospedou-se por 2 diárias em out. de 2023
Resposta de General Manager em 19 de out. de 2023
Hey Moses,Thanks for your review! We're stoked to hear that almost everything was good during your stay. We're already looking into your feedback to make it awesome. Hope to host you again soon! Cheers,The Koki Hotel GM
8/10 - Boa
Bengt
13 de out. de 2023
Bengt
Hospedou-se por 1 diária em out. de 2023
Resposta de GM em 14 de out. de 2023
Hey Bengt,Thanks for your 8/10 review! We're delighted you enjoyed your stay at Koki Hotel. Your feedback is invaluable, and we're continuously working to make your next visit even better. Can't wait to welcome you back for another great experience!Best,General Manager - Koki Hotel
8/10 - Boa
Carol, Sandwich
Viagem de negócios
11 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Koki is a new hotel. It's well appointed, clean and everything works. The staff are very helpful and professional. The hotel has a simple restaurant and no bar. The location is convenient to many things but the neighborhood is pretty hectic. Wifi worked well. Breakfast was good. Air conditioning worked well. It was a bit noisy at times.
Carol
Hospedou-se por 5 diárias em out. de 2023
Resposta de GM em 14 de out. de 2023
Hey Carol,Thanks for your feedback! We're thrilled you found Koki well-appointed and clean, and our team helpful and professional. It's great to hear you enjoyed our breakfast and the efficiency of our Wi-Fi and air conditioning. Thank you for your feedback; we're actively working to enhance your experience. Your insights are valuable, and we hope to welcome you back soon for an even better stay!Best,General Manager at Koki Hotel
10/10 - Excelente
David
29 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable Stay. Love large rooms. Warm and friendly staff.
David
Hospedou-se por 7 diárias em set. de 2023
Resposta de GM em 1 de out. de 2023
Hi David,Thank you for the perfect 10/10 rating! We're thrilled to hear that you had a comfortable stay and loved our spacious rooms. Our warm and friendly staff are always here to make your experience exceptional. Your feedback is invaluable, and we've taken it to heart. We can't wait to welcome you back to Koki Hotel soon!Warm regards,Koki Hotel General Manager
10/10 - Excelente
Arnold
12 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's a modern property.
Arnold
Hospedou-se por 5 diárias em set. de 2023
Resposta de GM em 21 de set. de 2023
Hey Arnold,Thanks a million for the 5/5 rating! We're thrilled to hear you found Koki Hotel to be a modern gem. Your feedback is invaluable, and we're constantly working to make your future stays even better. Can't wait to welcome you back for another fantastic experience!Cheers,The Koki Hotel GM
10/10 - Excelente
Sungmin
4 de set. de 2023
Sungmin
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 21 de set. de 2023
Hey Sungmin! Thank you for the perfect 10/10 rating! We're thrilled to know you had an amazing experience at Koki Hotel. Your feedback means the world to us, and we're always here to make your next stay even better. Can't wait to welcome you back for more fantastic times!
10/10 - Excelente
Jonathan
23 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was told this might not be a good place to stay given the location, but am so glad I did! The room was facing the busy street below but the room was very quiet! Spacious and comfortable! My only complaint would be that staff could be a bit friendlier. I think at check in the entire process was done without a word exchanged. Housekeeping was great but should take note of the do not disturb sign on the door. Several times I had people ringing the bell to clean the room while on conference calls with colleagues in the USA which was a bit disruptive but nothing too major. Overall I will definitely recommend this place and stay again! Breakfast was great each day. I didn’t try the other menu items for lunch or dinner.
Jonathan
Hospedou-se por 3 diárias em ago. de 2023
Resposta de General Manager em 23 de ago. de 2023
Hello Jonathan,Thank you for sharing your positive experience at Koki Hotel. We're delighted that you enjoyed the quiet and spacious room, along with our great breakfast. We appreciate your feedback and we'll take your comments to heart to ensure an even better stay next time. We look forward to welcoming you back for another enjoyable stay!Excited,Koki Hotel
8/10 - Boa
Petr
19 de ago. de 2023
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Good accommodation in the center of Kampala
The hotel is located in upper floors of a shopping mall. I stayed for 4 nights and took the executive room which still had a very acceptable price (approx. 80 USD). The room was big, nicely furnished and despite the central location quiet at night. Breakfasts are OK, a mid-size buffet with everything you need. The staff is friendly but the service-orientation could be better.
All in all I enjoyed the stay and can imagine that I would stay there again.
Petr
Hospedou-se por 4 diárias em ago. de 2023
Resposta de General Manager em 23 de ago. de 2023
Dear Petr,Thank you for choosing Koki Hotel for your 4-night stay! We're delighted to hear that you enjoyed our spacious and well-furnished executive room, along with our central yet peaceful location. Your feedback about our breakfast and staff friendliness is appreciated. We'll work on enhancing our service orientation. Looking forward to welcoming you back soon!Best regards,Koki Hotel General Manager
10/10 - Excelente
Brian
Viagem com a família
12 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was very respectful and helpful, the hotel was very clean and safe.
Brian
Hospedou-se por 1 diária em ago. de 2023
Resposta de GM em 13 de ago. de 2023
Hello Brian,Thank you for the fantastic 5/5 review! We're delighted that you appreciated our respectful and helpful staff, as well as our commitment to cleanliness and safety. We can't wait to welcome you back to Koki Hotel!Best regards,The Koki Hotel Team
10/10 - Excelente
Gregory
10 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gregory
Hospedou-se por 3 diárias em ago. de 2023
Resposta de GM em 13 de ago. de 2023
Delighted to hear you had a perfect stay! Thank you for choosing Koki Hotel.
10/10 - Excelente
Jorge, San Anotnio
28 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jorge
Hospedou-se por 11 diárias em jul. de 2023
Resposta de GM em 30 de jul. de 2023
Jorge knows the score - a solid 5/5 for Koki Hotel! We're so happy you loved your stay at Koki Hotel with a perfect 5/5 score! We worked hard to make it special for you. Next time you visit, we'll make it even better!
8/10 - Boa
Susan
16 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Susan
Hospedou-se por 1 diária em jul. de 2023
Resposta de GM em 17 de jul. de 2023
Hello Susan,Thank you for your 8/10 rating. We appreciate your positive feedback and look forward to welcoming you back for an even better experience.Best regards,The Koki Hotel Team
8/10 - Boa
nicar
Viagem de negócios
1 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It exceeded my expectations
A good value for the money
nicar
Hospedou-se por 1 diária em mai. de 2023
Resposta de GM em 1 de jun. de 2023
Thank you, Nicar! We're thrilled to hear that your experience with us exceeded your expectations.Providing good value for your money is what we strive for. We appreciate your kind feedback and hope to welcome you back soon!
8/10 - Boa
Per
15 de mar. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Per
Hospedou-se por 2 diárias em mar. de 2023
Resposta de GM em 16 de mar. de 2023
Hey,We just wanted to say a huge thank you for leaving us such a good review of your stay at Koki Hotel! We're thrilled to hear that you enjoyed our comfy rooms and friendly staff - we're blushing over here!Our team works hard to make sure every guest has a memorable experience, so we're glad to hear we hit the mark with you. We can't wait to welcome you back for another fun-filled stay at Koki Hotel!Cheers,General ManagerKoki Hotel