4/10 - Insatisfatória
Kateryna
Viagem a dois
23 de out. de 2025
Pontos positivos: Comodidades
Positives:
- The complex is truly oceanfront as stated, and while the unit itself doesn’t have a direct ocean view, the patio overlooks a lush tropical garden
- Apartment is spacious and comfortable for 2 adults
- Plenty of parking
- Patio is large
Areas for Improvement:
- For a 7-night stay, the starter supplies were insufficient: only 3 laundry pods, 4 dishwasher pods, 2 kitchen trash bags, 2 bathroom trash bags, and 2 toilet paper rolls
- Provided detergent had no label or brand information - I experienced a skin allergy after using it on towels, so guests with sensitivities should bring their own detergent
- Bath and beach towels are not refreshed during the stay, so you’ll need to wash them yourself
- Management team did offer to reimburse for purchased supplies, but asking guests on vacation to shop for basics like detergent or trash bags feels inconvenient and inconsiderate
- Kitchen cabinets are outdated and greasy/sticky to the touch
- Dishware is mostly plastic, which feels cheap for the price point
- A/C is loud — it’s difficult to sleep with it running
- Pillows were small, tough, and uncomfortable, with no variety to choose from
Overall, while the setting and space are pleasant, the lack of attention to guest comfort and the “starter pack” policy make you feel more like a tenant than a valued guest.
Note: After checkout, management company sent a message asking that only positive reviews be posted publicly and that any negative feedback be shared privately
Kateryna
Hospedou-se por 7 diárias em set. de 2025