4/10 - Insatisfatória
Cassie G.
30 de mai. de 2025
Pontos negativos: Limpeza
Great Location, But Condo Disappointed
The location of the condo was fantastic—close to everything we wanted, and the area itself was beautiful. Unfortunately, the condition of the condo itself really let us down.Upon arrival, we noticed it was not clean: there was mildew on the shower curtain, thick dust on the fan blades that fell when turned on, and even bugs inside the table centerpiece. It felt neglected and unmaintained.The air conditioning in the bedroom didn’t work properly—it wasn’t blowing cold air and showed a “clean filter” warning light. We called the after-hours number and were told someone would come the next day. After not hearing anything, I followed up via phone, email, and the VRBO app. I also reported that the WiFi wasn’t working and that the front door lock took several minutes of pressing the button before it would finally engage.We eventually received a response the day after that, saying someone had come by but that the A/C unit needed to be replaced, so there was nothing they could do. They also mentioned sending someone for the WiFi and lock. While the door eventually started working (possibly fixed), the WiFi was never resolved—which was a major issue for me, as I was working remotely and had to find alternative solutions.Beyond the maintenance issues, the condo just felt run down: cracks in the walls, broken table leg bases, and chipped or cracked glasses in the cabinets. For the price, I expected a much higher standard of upkeep and cleanliness.
Cassie G.
Hospedou-se por 6 diárias em mai. de 2025