Hotéis com SPA em Kaanapali

"Primeiro cobraram $40 dólares para estacionar o carro por noite , a recepcionista com uma má vontade , no dia 9 de Fevereiro acabou a luz do hotel e não tínhamos elevador e não funcionava nada no quarto , tivemos que descer e subir pela escada e com malas , um absurdo não ter um gerador de energia , até a hora do check out não havia retornado, além de nos colocarem em quarto errado . "

"Hotel maravilhoso. A localização para mim é o ápice geográfico da ilha. Pela segunda vez ficamos hospedados no Hyatt. Nivel de serviço premium."

"Tudo de bom , recomendo "

"Staff was wonderful and accommodating. The hotel and outdoor space spectacular. The breakfast buffet was too pricey."

"Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed"

"Nice big room. Ocean view was good. Housekeeper did mediocre job but not terrible. The desk staff.. Bell desk and valet exemplary!!!! Holly Welchon at Owners information desk was awesome. Friendly and informational! Will stay again for sure!"

"The hotel is absolutely crowded. Too many people to be served, a few employees to serve. Particularly at the Ulu Restaurant are the breakfast. The luau does not worth the value and concierge was not able to deal with our needs. We spent 1.2k dollars Ina helicopter tour to see volcano and road to Hanna and we didn’t see it. That part of the island is very windy. Maybe a good option is to stay in Wailea. Less windy, more upscaled."