Double Deluxe | Escrivaninha, Wi-Fi de cortesia
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Avaliações de Valley Guest House

3 out of 5
Valley Guest House
107 Valley Road, Pretoria, Gauteng

Avaliações

4,0
Nota 10 - Excelente. 1 de 6 avaliações" "
Nota 8 - Boa. 0 de 6 avaliações" "
Nota 6 - Ok. 0 de 6 avaliações" "
Nota 4 - Insatisfatória. 2 de 6 avaliações" "
Nota 2 - Terrível. 3 de 6 avaliações" "

4,8/10

Limpeza

4,0/10

Serviço e funcionários

5,0/10

Condições e instalações da propriedade

Avaliações

2/10 - Terrível

Thato

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2019

4/10 - Insatisfatória

Carol

Pontos positivos: Limpeza e conforto do quarto
The website says continental breakfast at R75 a head, but its actually R120 per head, we asked for a bit of milk and they refused.
Thanks for choosing Valley Guest House Our breakfast is R105 per person,and when you said it advertise @R75 online We asked you to provide a proof and we will reduce the price but you didnt bring your proof and as you said 'MY WIFE SAID SHE SAW IT ONLINE @R75 PER PERSON LET ME GO IN AND BRING THE PROOF" But you never bring the proof until you checkout. anyway Thanks for your feedback.

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza e serviço e funcionários
Convenient
Room service not so good , no carpets in the bathroom , no kitchen utensils like plates.dust bin must not checked before .we found rubbish In the bean the bedding and towels looked like they were used not fresh at all
Resposta de General Manager em 26 de fev. de 2017
Thanks for choosing Valley Guest House Your feedback is important to us, i will investigate this issue and make necessary correction Thanks once again.

2/10 - Terrível

nomathamsanqa

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I booked for two but I didnt even stay for one night because it was stinking and dirty!!! I wasted my hard earned money.
Resposta de General Manager em 9 de nov. de 2016
Thanks for your feedback after investigation on this allegation we find nothing wrong with the bed sheet or towel before you checked in, because all our room have same standard and we received many guest on dally bases please i will be glad to have more details of your booking e.g reservation number or if you still remember room allocated to you this will enable me to deal with this matter accordingly Thanks once more

2/10 - Terrível

Bheki

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not convenient and filthy
Towels and sheets were dirty and we used by other people. The sheets had dirty sports and it was disgusting.
Resposta de General Manager em 9 de nov. de 2016
Thanks for your feedback after investigation on this allegation we find nothing wrong with the bed sheet or towel before you checked in, because all our room have same standard and we received many guest on dally bases please i will be glad to have more details of your booking e.g reservation number or if you still remember room allocated to you this will enable me to deal with this matter accordingly Thanks once more

10/10 - Excelente

Zethu

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This was the best accommodation taking into consideration the amount they charge. But the only concern in my room was that there was no bedside pedestal where you can put things like cell phone and also the head rest on top of the bed needs attention as it is noisy.
Resposta de General Manager em 20 de out. de 2016
Write your comment.Thanks we are working to improve