Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 288 de 1002 avaliações" "
10 - Excelente
288
Nota 8 - Boa. 261 de 1002 avaliações" "
8 - Boa
261
Nota 6 - Ok. 187 de 1002 avaliações" "
6 - Ok
187
Nota 4 - Insatisfatória. 103 de 1002 avaliações" "
4 - Insatisfatória
103
Nota 2 - Terrível. 163 de 1002 avaliações" "
2 - Terrível
163
7,0/10
Limpeza
7,6/10
Serviço e funcionários
6,4/10
Comodidades
6,6/10
Condições e instalações da propriedade
6,6/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
CLEIRRANDER
8 de jan. de 2024
CLEIRRANDER
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Carla RediResponse Specialist em 11 de jan. de 2024
Hello Cleirrander, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist
6/10 - Ok
Viajante verificado
Viagem com a família
28 de dez. de 2023
Pontos positivos: Serviço e funcionários e conforto do quarto
Hotel econômico
O Atendimento na recepção foi muito amigavel. O hotel tem boa localizacao, mas precisam melhorar a manutencao do predio e a limpeza dos quartos. Apesar de nao ser permitido fumar, os hospedes fumam nos corredores do hotel.
Viajante verificado
Hospedou-se por 3 diárias em dez. de 2023
10/10 - Excelente
GUSTAVO
30 de set. de 2023
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
GUSTAVO
Hospedou-se por 7 diárias em set. de 2023
Resposta de Linton Red Roof Management RediResponse Specialist em 30 de set. de 2023
Hello Gustavo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist
6/10 - Ok
FLAVIO S
23 de set. de 2023
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
Pra quem quer economizar
Hotel razoavel para os padrões americanos, mas inferior se comparado ao mesmo no Brasil. Menor preço da região sem cafe da manhã, distante 30 min de Manhatam mas não é dificil pegar onibus pra NY. Limpeza peca muito, uma vez por estadia.
FLAVIO S
Hospedou-se por 10 diárias em set. de 2023
Resposta de Linton Red Roof Management Rediresponse Specialist em 24 de set. de 2023
Prezado Flavio,Obrigado por nos contar sobre sua recente visita ao RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. É bom ler que o nosso hotel foi suficiente para as suas necessidades. Na Red Roof, o feedback dos nossos hóspedes é sempre bem-vindo, pois nos esforçamos para melhorar continuamente a qualidade dos nossos serviços.Saiba que valorizamos você como nosso hóspede e apreciamos seu negócio. Obrigado novamente por compartilhar sua experiência conosco. Adoraríamos vê-lo novamente, caso suas viagens o tragam de volta à nossa região.Com agradecimentos,LintonRed Roof ManagementRediresponse Specialist
10/10 - Excelente
JIMMY P
20 de mai. de 2023
JIMMY P
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Sharma RediResponse Specialist em 22 de mai. de 2023
Hello Jimmy,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
8/10 - Boa
Marcelo
31 de dez. de 2022
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Marcelo
Hospedou-se por 2 diárias em dez. de 2022
Resposta de Samantha RediResponse Specialist em 31 de dez. de 2022
Thank for your review, Marcelo. Myself and the staff at the Red Roof Inn PLUS Secaucus - Meadowlands - NYC appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Samantha RediResponse Specialist
10/10 - Excelente
Paulo Apdo
Viagem com a família
27 de dez. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel q merece a ser recomendado.
Excelente custo benefício. Ótima localização e ambiente muito agradável. Atendimento dos funcionários aos clientes nota 10.
Paulo Apdo
Hospedou-se por 6 diárias em dez. de 2019
10/10 - Excelente
Josh
Viagem a dois
30 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was quaint and peaceful spot to stay at for the weekend. Would definitely recommend staying here.
Josh
Hospedou-se por 1 diária em abr. de 2024
Resposta de Recordo, Rediresponse Specialist em 1 de mai. de 2024
Hey Josh,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It's great to see our quiet and peaceful location was an ideal experience, resulting in a 5/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.The staff and I would like to thank you again for posting your review. Red Roof look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
10/10 - Excelente
Kerlin
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Me encanta
Kerlin
Hospedou-se por 1 diária em abr. de 2024
Resposta de Adraine Rediresponse Specialist em 28 de abr. de 2024
Querida Kerlin,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. Apreciamos sinceramente sus comentarios y nos alegra saber que tuvo una buena experiencia con nosotros. Me encanta que hayas tenido una estancia estupenda. Los comentarios positivos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal de Red Roof mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Realmente apreciamos sus comentarios y esperamos brindarle un servicio excepcional en el futuro.Sincerely,AdraineRed Roof Management Rediresponse Specialist
8/10 - Boa
Sidney
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked that it was close to where I needed to go and earlier accessible.
Sidney
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Adraine Rediresponse Specialist em 28 de abr. de 2024
Hello Sidney, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I appreciate your 4/5 score following your stay. It is great to read that you found our hotel to be close to where you needed to go and the earlier accessibility. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. Your satisfaction is our priority, and we can't wait to have you back for another wonderful stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist
6/10 - Ok
Fyza
27 de abr. de 2024
Pontos positivos: Serviço e funcionários
Overall the place was good. The only thing, they might have sprayed Clorox or some kind of cleaning product to kill off fruit flies that was in the bathroom that lingered the whole entire time of the stay. The window can’t be open to air out the room.
Fyza
Hospedou-se por 4 diárias em abr. de 2024
Resposta de LaTunde RediResponse Specialist em 27 de abr. de 2024
Dear Fyza,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. I was saddened to read that your stay fell short of your expectations due to the insects and all other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist
6/10 - Ok
FAHD
25 de abr. de 2024
Its not bad
FAHD
Hospedou-se por 1 diária em abr. de 2024
Resposta de Dannielle Rediresponse Specialist em 26 de abr. de 2024
Hello Fahd, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
6/10 - Ok
Kenley
22 de abr. de 2024
Conveniently placed, lots of attractions, and shopping areas around
Kenley
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Oshane RediResponse Specialist em 23 de abr. de 2024
Dear Kenly, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS -MEADOWLANDS - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenience. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist
10/10 - Excelente
Michael
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I had a good time at the hotel..thanks
Michael
Hospedou-se por 1 diária em abr. de 2024
Resposta de Oshane RediResponse Specialist em 23 de abr. de 2024
Dear Michael, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist
6/10 - Ok
Tricia
21 de abr. de 2024
Tricia
Hospedou-se por 1 diária em abr. de 2024
Resposta de Dannielle Rediresponse Specialist em 23 de abr. de 2024
Hello Tricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
6/10 - Ok
Adnan
Viagem de negócios, Viagem em grupo
20 de abr. de 2024
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Property needs upgrading and better cleaning. The towels were not washed either
Adnan
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Dannielle Rediresponse Specialist em 21 de abr. de 2024
Dear Adnan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the upkeep of the property, unclean room and the towels being unclean. We apologize for this issue, for this has never occurred before. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
2/10 - Terrível
Amiris
Viagem com a família, Viagem com família e crianças pequenas
20 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I made a reservation for a two bed bedroom, but was given one bedroom with one bed because I made a reservation on a third party website, and couldn’t do anything about it.
Amiris
Hospedou-se por 1 diária em abr. de 2024
Resposta de Dannielle Rediresponse Specialist em 21 de abr. de 2024
Dear Amiris,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with not being provided with the room you had reserved. We apologize for this issue, for this has never occurred before. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
10/10 - Excelente
Xavier
17 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Xavier
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nishaye RediResponse Specialist em 18 de abr. de 2024
Hello Xavier, I appreciate your kind review from your recent visit at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Vaibhav
Viagem de negócios
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome waterbody right outside the room
Vaibhav
Hospedou-se por 1 diária em abr. de 2024
Resposta de OnielRediresponse Specialist em 17 de abr. de 2024
Hi Vaibhav,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
2/10 - Terrível
Nagla
Viagem com a família, Viagem com família e crianças pequenas
15 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is the worst hotel or motel I've been to it had roaches came from under the bed and fridge and i took a videos i have prove
proved
Nagla
Hospedou-se por 1 diária em abr. de 2024
Resposta de Xao RediResponse Specialist em 15 de abr. de 2024
Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC, Nagla. Please accept our apologies for failing to provide you with a great experience. You stated that the listed pests hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Saleh
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Saleh
Hospedou-se por 2 diárias em abr. de 2024
Resposta de OnielRediresponse Specialist em 17 de abr. de 2024
Hi Saleh,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
4/10 - Insatisfatória
Enrique
Viagem com a família
14 de abr. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e comodidades
Limited service
Enrique
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Xao RediResponse Specialist em 15 de abr. de 2024
Thanks for sharing your feedback with us, Enrique. The team at our Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC was saddened to see that we failed to provide you with a satisfactory stay. You stated that the limited services hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist
6/10 - Ok
Jihan
14 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Jihan
Hospedou-se por 1 diária em abr. de 2024
Resposta de Xao RediResponse Specialist em 15 de abr. de 2024
I appreciate the time that you took to share your sentiments with us, Jihan. Our team at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
6/10 - Ok
Jonathan
Viagem com a família
9 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There was an issue were people were getting assigned rooms that were already habituated. My brother decided to leave. We stayed and our visit was pleasant, they did not deserve 5 stars.
Jonathan
Hospedou-se por 1 diária em mar. de 2024
Resposta de LaTunde RediResponse Specialist em 11 de abr. de 2024
Dear Jonathan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We value you as our guest and welcome your 3/5 score. At Red Roof, it's good to know that you stayed, and your visit was pleasant. However, as it relates to your comment of the issue other guest had with their assigned rooms, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Martha
Viagem com a família
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Está cerca de la ruta 129 que te lleva a NYC. El precio está muy bien para lo que te ofrecen
Martha
Hospedou-se por 7 diárias em mar. de 2024
Resposta de LaTunde RediResponse Specialist em 10 de abr. de 2024
Dear Martha,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, it's great to know that the price is very good, we are close to route 129 and any other positives stated. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
4/10 - Insatisfatória
Aretha
Viagem a dois
7 de abr. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
I didn't like the fact that the tub was dirty and had hair all in the sink.
Aretha
Hospedou-se por 1 diária em abr. de 2024
Resposta de Adraine Rediresponse Specialist em 8 de abr. de 2024
Dear Aretha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the bathroom tub and there was hair in the sink. We are sorry you found the room in this way. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
8/10 - Boa
Fredy
6 de abr. de 2024
Fredy
Hospedou-se por 2 diárias em mar. de 2024
Resposta de LaTunde RediResponse Specialist em 27 de abr. de 2024
Hello Fredy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
8/10 - Boa
scott anthony
Viagem a dois
3 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a nice stay, only issue was the iron was dirty as can be and you don't realize it will burn and stain your brand new shirt until you actually use it....needless to say I can never wear that brand new shirt as it has brown stains from the iron, they apologize d & provided a new iron but that doesn't replace my clothing.....
scott anthony
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Gabrielle RediResponse Specialist em 4 de abr. de 2024
Thank you for taking a moment to leave a review, Scott. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 4/5 score following your stay. I am happy that you had a nice stay. However, you stated that the situation with the iron and your shirt hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist
6/10 - Ok
Rodrigue
2 de abr. de 2024
Rodrigue
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Tianna RediResponse Specialist em 22 de abr. de 2024
Hello Rodrigue, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Jennifer
Viagem com a família
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A great place close to the city. Accommodating staff.
Jennifer
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Tianna RediResponse Specialist em 2 de abr. de 2024
Hello Jennifer, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. It's great to read that you were pleased with the hospitality of our staff and the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
6/10 - Ok
Cynthia
30 de mar. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Cynthia
Hospedou-se por 1 diária em mar. de 2024
Resposta de Gabrielle RediResponse Specialist em 1 de abr. de 2024
Thank you for taking a moment to leave a review, Cynthia. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
10/10 - Excelente
Jitendra, Secaucus
29 de mar. de 2024
Pontos positivos: Limpeza
Jitendra
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Chirell RediResponse Specialist em 31 de mar. de 2024
Dear Jitendra,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
6/10 - Ok
Mahmoud, plymouth
Viagem com a família, Viagem com família e crianças pequenas
29 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
The property is a bit dirty, the check in at night is horrible where you have to wait in line in a small room
Mahmoud
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Gabrielle RediResponse Specialist em 30 de mar. de 2024
Dear Mahmoud,Thank you for your review following your stay at Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the property was a bit dirty and the check-in at night wasn't to your liking, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
10/10 - Excelente
Rochet
28 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Super cool
Rochet
Hospedou-se por 1 diária em mar. de 2024
Resposta de Chirell RediResponse Specialist em 29 de mar. de 2024
Dear Rochet,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our super cool location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
4/10 - Insatisfatória
Amanda
Viagem com a família, Viagem com família e crianças pequenas
26 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very sketchy. I stayed here with my fiancé & son to go to American Dream & the walk to the room is quite scary. Maybe in the summer has more people, the view of the water outside the room was nice but people were living in some of the rooms. One tenant had a huge dog chained to a wire on his room door which wasn’t safe at all. Very limited hotel staff, cleaning staff was nice.
Amanda
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Tianna RediResponse Specialist em 27 de mar. de 2024
Dear Amanda, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It's good to read that you found our staff to be nice. However, it's truly disheartening to read that you were faced with safety concerns as guest safety is our top priority. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna Red Roof ManagementRediResponse Specialist
10/10 - Excelente
IRENE
Viagem com a família
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice staff service. Quiet and safe.
IRENE
Hospedou-se por 1 diária em mar. de 2024
Resposta de Tianna RediResponse Specialist em 26 de mar. de 2024
Dear Irene, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. It's so rewarding to read that you were pleased with the hospitality of our staff and that you felt safe while with us. Guest safety is our top priority so, I'm thrilled to see that was accomplished with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,Tianna Red Roof Management RediResponse Specialist
6/10 - Ok
Aj
20 de mar. de 2024
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The rooms need better sexurity, the doors are so fragile. The room itself is so tight. I know this is an Inn, but I can hear everyone walking outside while I was trying to sleep. i checked out one day before my actual checkout day because it was so bad. I just needed some alone time (but close from home) and did not get it here. i asked for a refund for my last day and still waiting for it.
Aj
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kerry-Lee RediResponse Specialist em 22 de mar. de 2024
Dear Aj,The team and I at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. You indicated the room needed better security and it was small. In regard to your refund please contact your booking source for more information. Guest feedback is always welcome at Red Roof as we aim to improve. Please know you are a valued guest and we appreciated your business with us.Thank you again for sharing your experience.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
2/10 - Terrível
Kevin
18 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Kevin
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kerry-Lee RediResponse Specialist em 19 de mar. de 2024
Hello Kevin, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. It’s disappointing to see you were displeased with your stay, resulting in a 1/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
8/10 - Boa
Ravi
17 de mar. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Ravi
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kerry-Lee RediResponse Specialist em 19 de mar. de 2024
Dear Ravi, We at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
2/10 - Terrível
Dorise
16 de mar. de 2024
Pontos negativos: Condições e instalações da propriedade
Dorise
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Oshane RediResponse Specialist em 18 de mar. de 2024
Hello Dorise, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I are disappointed to see your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
8/10 - Boa
Antonio
14 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Good enough. I would come there again
Antonio
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Tianna RediResponse Specialist em 14 de mar. de 2024
Dear Antonio,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
2/10 - Terrível
Katherin
Viagem a dois
11 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Not very good customer service
Katherin
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sharma RediResponse Specialist em 11 de mar. de 2024
Thank you for taking a moment to leave a review, Katherin. The staff and I at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC were disappointed to see your 1/5 score. You indicated that our customer service was not being up to your standards. This is not an experience our guests have with us, as we hold our staff to the highest standard.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist
10/10 - Excelente
Mabel
10 de mar. de 2024
Mabel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Gabrielle RediResponse Specialist em 2 de abr. de 2024
Thank you for taking a moment to leave a review, Mabel. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof Management RediResponse Specialist
10/10 - Excelente
Jacqueline Nicole
8 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hehsh
Jacqueline Nicole
Hospedou-se por 1 diária em mar. de 2024
Resposta de Red Roof Management em 9 de mar. de 2024
Thank you for sharing your perfect rating with us, Jacqueline. Our staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Sharon
8 de mar. de 2024
Sharon
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Gabrielle RediResponse Specialist em 2 de abr. de 2024
Thank you for taking a moment to leave a review, Sharon. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof Management RediResponse Specialist
10/10 - Excelente
Hiyasmine
Viagem a dois
7 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved how helpful the staff were, the location, and cleanliness of the room. Definitely staying here again soon!
Hiyasmine
Hospedou-se por 1 diária em mar. de 2024
Resposta de Red Roof Management em 8 de mar. de 2024
Hi Hiyasmine,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC with us. It was so rewarding to see that we earned your 5/5 score with our helpful staff and that our location and room cleanliness were to your liking. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Blaisiane
Viagem de negócios
3 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
✌
Blaisiane
Hospedou-se por 1 diária em mar. de 2024
Resposta de Tianna RediResponse Specialist em 3 de mar. de 2024
Hello Blaisiane,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 - Excelente
Sharon
Viagem com a família, Viagem com animais de estimação
27 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice and friendly staff. Also pet friendly which is very good for people who have a pet and needs to bring them along. Love it
Sharon
Hospedou-se por 1 diária em fev. de 2024
Resposta de Oshane RediResponse Specialist em 27 de fev. de 2024
Dear Sharon, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the nice staff and pet friendliness. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
10/10 - Excelente
Samir
Viagem com a família
23 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
On my arrival the room phone was not working. I told the front desk and within 10 mins the maintenance guy came and swapped it with a new room phone.
Samir
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Chirell RediResponse Specialist em 24 de fev. de 2024
Dear Samir,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the room phone not working which was fixed shortly after. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist
6/10 - Ok
Larry
Viagem com família e crianças pequenas
19 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Irate hockey fan trashed their room damaged property and broke satellite dish so there was no television channels available
Larry
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Xao RediResponse Specialist em 21 de fev. de 2024
Thank you for sharing your feedback with us, Larry. The team at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciated your 3/5 rating. However, you made mention of the damage done to the property by the irate hockey fan. As such, your sentiments have been shared with the property and their management team.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management