2/10 - Terrível
dee
Viagem com a família
27 de jul. de 2025
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The best part about this place was the price and the breakfast and it's a typical hotel breakfast. We chose this room because of the price and reviews. We upgraded to the room with the kitchenette bc it was my whole family. 34 mins away from holiday world. Upon checking in I was met with a 100$ deposit that wasn't mentioned anywhere online. 100% refunded with cash or 60% with a card. Luckily the lady didnt force me to pay it right away. Leaving to take our bags into the room we realized the entry door never locks and can just be pushed open. Right beside the arcade no less. The room was decent at first glance. The beds moved around and the regular tv wasnt great. Then we realize there was no wifi. The passwords they give arent even long enough. When I asked for a crib or crib mattress we were told they didnt have them. Their online website stated they did have them. They said they'd send someone to talk to us and never did. Now the bathroom. There is no vent so the whole room feels wet after someone showers and that last awhile. The bathroom door knob was broken. Worst of all the water stands in the tub during your shower and doesnt go down for some time after. Super gross!! We stayed sunday to Tuesday and were never offered new towels, bed sheets or anything. I would not recommend someone to stay here unless absolutely necessary.
dee
Hospedou-se por 2 diárias em jul. de 2025