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Avaliações de InterContinental Jaipur Tonk Road, an IHG Hotel

5 out of 5
InterContinental Jaipur Tonk Road, an IHG Hotel
SP1, Sitapura (RIICO), Tonk Road, Jaipur, Rajasthan

Avaliações

8,8

Excelente

Nota 10 - Excelente. 54 de 80 avaliações" "
Nota 8 - Boa. 15 de 80 avaliações" "
Nota 6 - Ok. 4 de 80 avaliações" "
Nota 4 - Insatisfatória. 3 de 80 avaliações" "
Nota 2 - Terrível. 4 de 80 avaliações" "

9,2/10

Limpeza

8,8/10

Serviço e funcionários

8,0/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Gurpreet

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Found this hotel to deserve every single star of its rating! Our family had a very comfortable stay here during our road trip in Rajasthan.
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 9 de fev. de 2024
Dear Guest,Greetings of the day!Thank you for your valuable feedback and for choosing InterContinental Jaipur Tonk Road.We are delighted to know that you had such a fantastic experience while staying with us. We look forward to welcoming you back soon.Warm Regards,Nalin MandirattaGeneral Manager

8/10 - Boa

Vinod

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

MELLAY

Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

Sendra

Hospedou-se por 1 diária em fev. de 2023
Resposta de General Manager em 9 de mar. de 2023
Dear Ms. Sendra,Greetings of the day!Thank you for giving us an excellent rating.We look forward to welcoming you back soon.Warm Regards,Nalin MandirattaGeneral Manager

10/10 - Excelente

Vishal

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent property , appears to be newly built , spacious rooms Courteous staff Beautiful landscape Tried two of three restaurants The Royal Root is Indian restaurant food and service is amazing Pool is large outdoors surrounded by hotel Would definitely stay there again
Resposta de General Manager em 2 de jan. de 2023
Dear Guest,Greetings of the day!Thank you for your valuable feedback and for choosing Crowne Plaza Jaipur, Tonk Road.We are delighted to know that you had such a fantastic experience. We look forward to welcoming you back soon.Warm RegardsNalin MandirattaGeneral Manager

6/10 - Ok

Mohammad

Room decoration was not so good. Toilet is not very clean. The property needs to be upgraded soon.
Hospedou-se por 2 diárias em nov.. de 2022
Resposta de General Manager em 2 de jan. de 2023
Dear Guest,Greetings from Crowne Plaza Jaipur Tonk Road!We regret to know that you had an unpleasant experience while staying with us. We have made a note of your points and ensure appropriate actions are taken on them. The team looks forward to welcoming you back soon. Warm RegardsNalin MandirattaGeneral Manager

4/10 - Insatisfatória

Mark

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Very outdated “5 star” hotel. Everything appears clean, but it feels dirty due yo how everything has aged. Facilities are in dire need of a renovation. Our first room had some electrical issues, in which loud buzzing was heard when certain lights were on. It also had old wooden floors that creaked, as did the room over us causing so much noise that we required a room change to the top floor. The next room had the same electrical sounds and issues. The room was carpets, so there was no creaking sounds, but the soundproofing was nonexistent. We could hear foot steps and doors closing all day and night. There was also music noise from an event at the hotel, but they were able to turn it down quickly when we addressed the issue. The staff was great and very accommodating, but that doesn’t excuse the lack of comfort and loss of sleep due to the noises. The breakfast was amazing. We also had dinner at Socorro both nights and were very pleased. The food and helpful staff are the only reason to stay here.
Hospedou-se por 2 diárias em set. de 2022

8/10 - Boa

Chandan

Pontos positivos: Comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2022

10/10 - Excelente

Vazi, Irvine

Hospedou-se por 4 diárias em mar. de 2022

10/10 - Excelente

Amit

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome service. Enjoyed the stay !!
Hospedou-se por 1 diária em fev. de 2022
Resposta de Crowne Plaza Jaipur em 1 de abr. de 2022
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! We thank you for your continuous patronage and for choosing to stay with us. It is indeed a pleasure to learn that you liked the hotel, comfortable rooms, food, restaurants, and overall services. It gives us pleasure and great motivation to the team to learn that we were successful in delivering a great experience, we love to go out of the way in ensuring our guests feel at home and make memories with them to cherish and bring them back to stay with us. We have shared your feedback with the team and they all have paid high regard for your kind words of appreciation. I am confident your review will help the travelers make the right choice while planning their trip. We look forward to welcoming you back to our hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

10/10 - Excelente

Sparsh

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The stay there was amazing. The property is big and a bit far from main city. The rooms were big and spacious. The property is very clean. The staff is very warm and welcoming. The inhouse restaurants are good and the buffet breakfast was scrumptious. Overall a very comfortable stat.
Hospedou-se por 3 diárias em fev. de 2022
Resposta de Crowne Plaza Jaipur em 1 de abr. de 2022
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! We thank you for your continuous patronage and for choosing to stay with us. It is indeed a pleasure to learn that you liked the hotel, comfortable rooms, food, restaurants, and overall services. It gives us pleasure and great motivation to the team to learn that we were successful in delivering a great experience, we love to go out of the way in ensuring our guests feel at home and make memories with them to cherish and bring them back to stay with us. We have shared your feedback with the team and they all have paid high regard for your kind words of appreciation. I am confident your review will help the travelers make the right choice while planning their trip. We look forward to welcoming you back to our hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

6/10 - Ok

Preeti

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
Rooms are quite spacious. I am assuming every room has bathtub, since we booked standard room. Chowki Dhani is 10 mins away. Food was quite costly and bad taste. 179 for a butter naan, which was stale. Breakfast buffet has poor quality even after being crowded. Staff was quite slow at the restaurant. This is the only resort we got on last day to book.
Hospedou-se por 2 diárias em out. de 2021
Resposta de Crowne Plaza Jaipur em 19 de out. de 2021
Dear Guest, Greetings from Crowne Plaza Jaipur! Thank you for taking out the time and providing us with your valuable feedback. It is very unfortunate and disheartening to learn that you did not have a comfortable stay experience at the hotel. I deeply regret the inconvenience caused to you during your stay. Your feedback is an opportunity for us to improve our services and we have addressed your concern with the hotel team. We hope you will give us a chance to serve you the best-in-class services that we are known for. We look forward to welcoming you back to the hotel. Warm Regards, Nalin Mandiratta General Manager Crowne Plaza Jaipur

10/10 - Excelente

RAJESH

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
excellent
Excellent stay and food
Hospedou-se por 1 diária em dez.. de 2020

8/10 - Boa

Rahul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Washroom need upgrade
Hospedou-se por 1 diária em fev. de 2021

10/10 - Excelente

Rajesh

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Courteous staff and very well kept hotel
Staff was very courteous and helpful even at 2 am.Room was in great condition.Overall a good experience and great value.
Hospedou-se por 1 diária em nov. de 2020

10/10 - Excelente

Dat

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A very nice experience
The hotel is beautifully designed and well maintained. All of the staff were incredibly friendly and well trained. The room was fairly large, very comfortable, and a great bed. The hotel doesn’t have much of a ground to walk around but it has high wall all around so I felt very secured. The location is not the most convenient as it was quite far from the city center, but a taxi or Uber ride is quite inexpensive to get around.
Hospedou-se por 12 diárias em fev. de 2020

10/10 - Excelente

John, New York

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel implements a strict security procedure to safeguard the building and its customers. Hotel and room is clean and bed is very comfortable. Breakfast has lot of choices. Check-in was easy and Deependra was very helpful. He kindly recommended attractions we could visit in our timeframe. At request, he showed our driver the best way to get to the hotel. Deependra made us feel very welcome at Crowne Plaza.
Hospedou-se por 1 diária em fev. de 2020

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em fev. de 2020

10/10 - Excelente

P

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved this hotel, that we extended our stay for 1 more day! Breakfast was great!
Hospedou-se por 1 diária em jan. de 2020

8/10 - Boa

AMIT

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good Hotel in City Outskirts
I was surprised that this hotel did not have heating despite the fact that Jaipur has very cold weather in winter. There were some problems with the bakery (croissants were very hard) and with room service, but other than that, this is a hotel I will stay at again.
Hospedou-se por 4 diárias em jan. de 2020

2/10 - Terrível

yue

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2019

10/10 - Excelente

Viajante verificado

Hospedou-se por 2 diárias em jan. de 2020

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room layout was great. Clean and a good size. Would use again. Staff was very helpful and even brought us a birthday cake for a member of our party (pre arranged but was great)
Hospedou-se por 2 diárias em jan. de 2020

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza
Hotels.com cancelled our reservation without any proactive communication. The Crowne Plaza staff was not very helping and hospitable
Hospedou-se por 2 diárias em dez. de 2019

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2019

8/10 - Boa

Enkhjargal

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em nov.. de 2019

10/10 - Excelente

Karan, Toronto, Canada

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Amazing state of art facility. Service, I felt that they could do better. On multiple occasions, the request was made and no one showed up (room service). However, otherwise the place was amazing and great dinning options. And great staff in restaurants both the chef's & servers.
Hospedou-se por 2 diárias em nov.. de 2019

10/10 - Excelente

JimP, Michigan, USA

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very modern, spacious and comfortable. The available buffet breakfast is wonderful.
Hospedou-se por 2 diárias em nov.. de 2019

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 5 diárias em out. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very supportive and helpful staff Clean and well maintained Hotel
Hospedou-se por 2 diárias em set. de 2019
Resposta de Vishvapreet Singh Cheema, General Manager em 4 de out. de 2019
Dear Guest Thank you for your positive feedback. We look forward to welcome you back. Warm Regards Vishvapreet Singh Cheema General Manager

10/10 - Excelente

Jyoti

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Hospedou-se por 2 diárias em ago. de 2019

10/10 - Excelente

PRAKASH

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very comfortable rooms, comfortable beds, service at Chinese Mongolian restaurant was excellent
Hospedou-se por 1 diária em jul. de 2019

10/10 - Excelente

Sasi

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stay at Crown
Very good service and very cooperative staff
Hospedou-se por 1 diária em abr. de 2019

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Size of room and amenities especially in the bathroom. The pool area is very nice. Breakfast service can be improved but overall good.
Hospedou-se por 2 diárias em mar. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2019

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good and clean. Good food and excellent room service. Nice staff
Hospedou-se por 1 diária em fev. de 2019

8/10 - Boa

Elin

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Recommended
Nice hotel with very good rooms and beds. Service in general was soso, don’t think they’re used to Scandinavian guests and that we require high service levels. Best service I got from Shahid in the gym that did a very good workout for me when I was there. the Chinese restaurant were amazing. We had the Korean bbq and got delicious food from Vikram. Highly recommended. Also very good service from virendra who was working at the same restaurant
Hospedou-se por 3 diárias em fev. de 2019

10/10 - Excelente

Devendra

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2019

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
bathroom was flooding. There was charge for everything
Hospedou-se por 3 diárias em dez. de 2018
Resposta de Vishvapreet Singh Cheema em 10 de dez. de 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for sharing your feedback. Do let us know for any service discrepancies that you may have encountered during your stay here which has warranted such a feedback from you. There is always scope for improvement and we are committed to delivering service excellence. We look forward to welcoming you back at the hotel. Best regards, Vishvapreet Singh Cheema General Manager

10/10 - Excelente

EmmyB, Stockton, CA

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved the days we spent at this hotel. Service was great. Food very yummy and the staff members very helpful, especially Vijay, one of the bell boys. He was very friendly, polite, and ready to help us in whatever was necessary. The only thing we didn’t like that much was that the hotel is a little bit far away from the downtown.
Hospedou-se por 2 diárias em nov.. de 2018
Resposta de Vishvapreet Singh Cheema em 10 de dez. de 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2018
Resposta de Vishvapreet Singh Cheema em 10 de dez. de 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

8/10 - Boa

Rajanya

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Vishvapreet Singh Cheema em 10 de dez. de 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2018
Resposta de Vishvapreet Singh Cheema em 10 de dez. de 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road ! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best Regards, Vishvapreet Singh Cheema General Manager

2/10 - Terrível

susmita

Pontos positivos: Conforto do quarto
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em set. de 2018

10/10 - Excelente

PHILIPPE

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place to stay
Perfect. Thanks.
Hospedou-se por 2 diárias em ago. de 2018
Resposta de Vishvapreet Singh Cheema em 13 de ago. de 2018
Dear Guest, Greetings from Crowne Plaza Jaipur Tonk Road! Thank you so much for your rating. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back at the hotel. Best regards, Vishvapreet Singh Cheema General Manager

8/10 - Boa

Emmanuelle

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Belle hôtel moderne
Très bel hôtel moderne, déjeuner délicieux et copieux, piscine encastrée dans les immeubles. Point négatif hôtel trop loin du centre-ville 20 minutes et surtout pas de restaurant autour.
Hospedou-se por 2 diárias em jul. de 2018

10/10 - Excelente

robinpal, ludhiana punjab

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
very comfortable stay best hotel in jaipur
best hotel , rooms are very very good and staff is also very good , food is excellent we will come and stay at this hotel when we visit jaipur and staff boy mohosin at breakfast was very good and helpful even raviranjan room service was excellent
Hospedou-se por 1 diária em jun. de 2018

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best bang for your buck
Excellent clean and beautiful hotel.

6/10 - Ok

Viajante verificado

No reserved disabled seating at buffet
Hotel is located far from town. Great buffet breakfast with the exception of seating being taken by discourteous guests who reserve tables/seats by putting clothes or purses. They have NO RESERVED DISABLED seating/tables availabile, but they should have at least three designated in the front row near the food. The room was ok, but that’s only because we paid for a superior room. This is a big hotel that has made no effort to accommodate or find seating in the restaurant buffet area for breakfast that isn’t furthest from the food. People who have the ability to walk only think of themselves when eating here during breakfast. I wouldn’t go back there to stay.

8/10 - Boa

Fong Choon

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em mar. de 2018