Dear Joan,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN JACKSONVILLE AIRPORT. I'm so glad you were pleased with the cleanliness of the spacious room and the comfort of the bed. I will make sure to share your comments regarding the great service you received from Kay with the rest of our team. However, we do want to apologize for the broken amenities. I have also brought your feedback to management's attention in an effort to address your concerns. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Corgina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSONVILLE AIRPORT and I were delighted to see your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Hi Jordan,Thank you for telling us about your recent visit at RED ROOF INN JACKSONVILLE AIRPORT. At Red Roof, the safety of our guests is our first priority, so I was disappointed to read you felt unsafe. Please know guest feedback enlightens us in areas of opportunity so that we can make improvement. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Hannah,Thank you for taking the time to tell us about your stay at the RED ROOF INN JACKSONVILLE AIRPORT. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the the smoke smell in the room, the unclean toilet seat and the other issues you listed is truly regrettable. We are very sorry for your experience. Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Re,Thank you for telling us about your recent visit at RED ROOF INN JACKSONVILLE AIRPORT. I was delighted to read that everything was excellent with your stay. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Rita,We are sorry to hear your recent experience at the Red Roof Inn Jacksonville Airport did not meet your expectations. In regard to the possible pest mentioned, we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. As it pertains to your other comments, I will bring them to the property’s attention in an effort to address your concerns.We appreciate your business and truly value your feedback. On behalf of Red Roof, we look forward to providing you with better future stays.Sincerely,XaoRed Roof ManagementRediResponse Specialist

Dear Robert,We are sorry to hear your recent experience at the RED ROOF INN JACKSONVILLE AIRPORT did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Christopher,We appreciate your participation in our guest survey here at the RED ROOF INN JACKSONVILLE AIRPORT. However, we apologize for the poor experience you had with us as reflected in your rating. You indicated the hotel lacked cleanliness, check in was lengthy and you felt unsafe. I completely empathize with your feelings of disappointment and frustration. I want to assure you that the problems you faced do not align with the level of hospitality we aim to provide. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Leah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Jacksonville Airport and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Harmony,Thank you for telling us about your recent visit at RED ROOF INN JACKSONVILLE AIRPORT. I was disappointed to read that the insects you reported, the issue with the faucet and the lack of amenities were the hindrances of your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. At Red Roof, comments from our guests are always welcome and as such, your review will be shared with upper management in an effort to address the concerns highlighted. We value you as our guest and appreciate your business. I wish you all the best in your future travels. Regards,Red Roof Management

Dear Tom,Thank you for taking the time to tell us about your stay at the Red Roof Inn Jacksonville Airport. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the uncleanliness of the room, the floor and the bathtub is truly regrettable. We are very sorry for your experience. At Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Janea. The staff and I at the Red Roof Inn Jacksonville Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Shanga,Thank you for taking the time to tell us about your experience at the Red Roof Inn Jacksonville Airport. I am glad to read that you were pleased with how easy check-in was, how easy going the front desk staff was and the cleanliness of the room. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Rod,We are sorry to hear your recent experience at the Red Roof Inn Jacksonville Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. At Red Roof, we appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Judith,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Jacksonville Airport. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Alicia,Thank you for telling us about your recent visit to RED ROOF INN JACKSONVILLE AIRPORT. I was delighted to read that you had an excellent visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Alicia,Thank you for telling us about your recent visit to RED ROOF INN JACKSONVILLE AIRPORT. I was delighted to read that you had no issues during your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

thank you mr. scott we welcome you here with us again anytime.

could you explain what nothing means in your opinion? we would like to hear how your stay. hope it was a great one

Dear James, We appreciate your comments regarding your recent stay at the Red Roof Inn Jacksonville Airport. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and you loved the upkeep of our rooms, prompting your 10/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear James,Thank you for telling us about your recent visit to RED ROOF INN JACKSONVILLE AIRPORT. I was happy to read that you were pleased with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Regina,Thank you for telling us about your recent visit to RED ROOF INN JACKSONVILLE AIRPORT. We thank you for your 5/5 rating. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Yolanda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSONVILLE AIRPORT and I were disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

Hello Chenita,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Jacksonville Airport. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Jayson,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Jacksonville Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSONVILLE AIRPORT and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear James,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Jacksonville Airport. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our very nice staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Ruby, We at the RED ROOF INN JACKSONVILLE AIRPORT appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Dear Sarah,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn Jacksonville Airport. We are glad to have earned your 4/5 score. However, we are sorry to hear that the room smelled of smoke even though you reserved a non-smoking room. Please accept our sincerest apologies for the negative impact this had on your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We appreciate your business and would love if you considered giving us another chance to win back your trust on your next stay to provide you with a 5-star experience. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Wayne,Thank you for telling us about your recent visit to RED ROOF INN JACKSONVILLE AIRPORT. It's regrettable to read that the encounter you described you had hindered your experience. As it pertains to a reimbursement, please contact your original booking source to dispute the charges. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Red Roof Management

Dear Isaiah,The staff at the Red Roof Inn Jacksonville Airport and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Jessica,Thank you for taking the time to complete our guest survey. We appreciate your 8/10 score and comments regarding your recent stay at the Red Roof Inn Jacksonville Airport. Red Roof apologize for the indicated unclean condition. Please know that this isn't the level of service that we stand for and will take this into consideration. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Kelly,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Jacksonville Airport and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Isaiah,Thank you for taking the time to tell us about your stay at the Red Roof Inn Jacksonville Airport. I was thrilled to see you were satisfied with your stay and our pet friendliness. We appreciate your 3/5 score. Nevertheless, at Red Roof we appreciate your feedback as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Lane,Thank you for taking the time to tell us about your stay at the Red Roof Inn Jacksonville Airport. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the stale cigarette odor you encountered is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Jamie,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Jacksonville Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear April, We are sorry to hear your recent experience at the Red Roof Inn Jacksonville Airport did not meet your expectations. At Red Roof, we value your business and would like to assure you that this is not reflective of our usual standards. I have brought your concerns to the property’s attention in an effort to address your concern. We appreciate your business and we wish you all the best in your future travels. Sincerely, Carla Red Roof Management RediResponse Specialist

Dear Tina,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN JACKSONVILLE AIRPORT. We value you as our guest and welcome your 3/5 score. At Red Roof we are thrilled to know that you were pleased with the convenience of the very close proximity of the airport, the very nice front desk and any other positives you highlighted. Nevertheless, as it relates to your comment of the thin walls, upkeep of the room and all other concerns that you mentioned. These will be taken into consideration to improve the quality of guest's stay with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you, Peter, for your recent review of your stay at the Red Roof Inn Jacksonville Airport. It's great to hear that you appreciated our front desk service and safety. However, I am disappointed to read that the room wasn't thoroughly cleaned and the issue you encountered with the toilet. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.We look forward to another opportunity to serve you better at Red Roof the next time you're in town.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Kelly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSONVILLE AIRPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Jess,Thank you for taking the time to tell us about your stay at the Red Roof Inn Jacksonville Airport. You indicated that you had felt unsafe. Our sincerest apologies. We will take your comments into consideration to make changes to improve our customer experience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your comments. We wish you all the best in your future travels.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

Dear Zengyao,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Jacksonville Airport. I'm so glad you had a good stay, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Joselyn,Thank you for sharing your comments regarding your stay at the Red Roof Inn Jacksonville Airport. I'm truly disheartened to see that your stay was less than ideal. You indicated that the upkeep of the property hindered your experience. We will take your comments into consideration to make changes to improve our customer experience.It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. Thank you for sharing your concerns. We wish you all the best in your future travels.Sincerely, Abigail RediResponse Specialist

Hello Ronald,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Jacksonville Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Robert,Thank you for rating your recent stay at the Red Roof Inn Jacksonville Airport. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again, Robert, and we hope we have the opportunity to see you again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Omar,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JACKSONVILLE AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the foul odor you had encountered in the room, condition of mattress not being to your standard and the issue you had with the television. Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Thank you for your feedback, we will take this into consideration to improve our facilities. Thank you for leaving your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Amanda,We are sorry to hear your recent experience at the RED ROOF INN JACKSONVILLE AIRPORT did not meet your expectations. We are utterly disappointed to learn that you encountered these distasteful situations including encounter with possible mold on the ceiling and pest during your recent visit. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property management team of your comments so they can work with the specialists to ensure everything is as it should be and have the rest of your concerns addressed. Have a great day.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

thank you miss heather we welcome you back with us on your next stay we appreciate you here with us at redroof inn jacksonville fl.

Hello Nisherrial,Thank you for taking the time to share your feedback about your stay at the Red Roof Inn Jacksonville Airport. You indicated that you did not have a microwave or refrigerator in your room and that you were disturbed by homeless persons. Regarding your reservation after investigation you had booked a standard 2 full beds that does not come with a microwave or refrigerator, should you book with us again I would advise to book a room that comes with those amenities. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Abigail Red Roof ManagementRediResponse Specialist