Hi Kathleen, thanks for letting us know about your stay. We followed up with the homeowner after reading your feedback, and they would like to share the following: -"In terms of the lightbulbs, we have identified some that may require replacement, and rest assured, we will address this promptly. If you happen to be searching for a pot suitable for New England clambakes, you will find one conveniently located in the nearby cabinet. -It is important to emphasize that the cleaning fee is a one-time charge per stay, and our dedicated cleaner services the property diligently after each guest's departure. We are wholeheartedly committed to providing transparent pricing, ensuring that all rates and fees are presented during the booking process before guests confirm their reservations. -Regarding the concern about the sheen of grease on dishes, pots, pans, and stoves, our cleaner conducts a thorough inspection and cleaning process, which includes checking for any dishes left out, as well as cleaning the stove inside and out during each visit. It seems the dishes might have been put away in that manner by a previous guest. -Additionally, it's important to note that our linens are diligently laundered between every stay. While it is a common practice in the industry for hotels to not wash bedspreads after every single use, we do make it a point to ensure that bedspreads are cleaned regularly. - We've reviewed our records and found that Evolve had been in touch with you prior to your trip, confirming the final payment details for your stay. -In response to your note about no one responding to texts, it's important to clarify that someone did indeed respond. Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews."