2/10 - Terrível
Bianca, Gatineau
Viagem com a família
28 de ago. de 2025
Pontos negativos: Comodidades e condições e instalações da propriedade
The hotel is in a residential area with giant hydro lines beside the hotel, garbage bin across the street full and heaping over (smells terrible).
There was debris and construction items everywhere. The stairs to check-in are black granite and extremely slippery, no accessibility for mobility challenges.
When checking-in you have to walk behind the front desk to take the door behind it to the hallways and elevator to the rooms. This is a really awkward/odd layout.
The room had one double bed and two twins. The bathroom was very nice. No face cloths. The soap and shampoo dispensers dispensed very nice smelling products. There were two patio doors however, when opened you could really smell the stench of the giant garbage bin overflowing out front In the heat (smelt soooo bad).
The power was not on in our room when we arrived so, it was extremely hot. The fridge was not plugged in so, had to go on hands and knees trying to find an outlet. When closing the door to lock it, there wasn’t a backing to the lock so, it would continuously make a beeping noise non-stop if, we locked the door.
Could not figure out the television. The sheet is folded and at the bottom of your bed, not placed on the bed - odd. The road out front is extremely busy with constant honking and vehicles driving by playing very loud music and, constant honking.
In the middle of the night someone entered our room and my dad screamed and they left immediately and then front desk called.
Bianca
Hospedou-se por 1 diária em ago. de 2025