2/10 - Terrível
Ibrahim
Viagem com a família
12 de jul. de 2025
Pontos positivos: Limpeza e condições e instalações da propriedade
My recent stay from July 10-12, 2025, had its ups and downs.
On the positive side, the hotel staff were consistently helpful and respectful, which I truly appreciated. The hotel was also very clean, and the food, while limited in variety, was clean and well-prepared.
However, a major drawback was the swimming pool. A large section was constantly used for kindergarten swimming lessons, leaving very little space for other guests. What was more frustrating was that guests were required to buy swimming caps, but this rule didn't apply to the children or their instructor. I raised these concerns with both reception and the manager but received no follow-up or indication my feedback was taken seriously, which was truly disappointing.
Additionally, the hotel's location is inconvenient, situated in the middle of a freeway and an hour from Istanbul Airport. The hotel's taxi service was also overpriced.
While my stay was generally acceptable, the issues with the pool and the lack of response from management, combined with the location and taxi pricing, negatively impacted my overall experience.
Ibrahim
Hospedou-se por 2 diárias em jul. de 2025