Piyerloti Cad. No: 1, Sultanahmet - Cemberlitas, Istanbul, Istanbul
Avaliações
8,4
Muito boa
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 415 de 1002 avaliações" "
10 - Excelente
415
Nota 8 - Boa. 388 de 1002 avaliações" "
8 - Boa
388
Nota 6 - Ok. 127 de 1002 avaliações" "
6 - Ok
127
Nota 4 - Insatisfatória. 45 de 1002 avaliações" "
4 - Insatisfatória
45
Nota 2 - Terrível. 27 de 1002 avaliações" "
2 - Terrível
27
8,6/10
Limpeza
8,6/10
Serviço e funcionários
8,6/10
Comodidades
8,2/10
Condições e instalações da propriedade
8,6/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
maria betania
Viagem em grupo
6 de mar. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Maravilhosa
É a segunda vez que me hospedo lá , e sempre sou muito bem recebida , pessoal super atencioso , recepção, café da manhã , camareira , todos super dispostos a ajudar
maria betania
Hospedou-se por 4 diárias em fev. de 2022
Resposta de Pierre Loti Hotel Management em 6 de mar. de 2022
Caro hóspede, Obrigado por escolher o Pierre Loti Hotel para a sua recente estadia. Nós nos divertimos com este grande comentário sobre nós. Estamos ansiosos por este belo, motivador e encorajador retorno. Esperamos vê-lo em breve. Atenciosamente
2/10 - Terrível
Rodrigo
Viagem com a família
28 de jan. de 2020
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
decepção!!!!
Fui muito mal tratado por um funcionário do bar do hotel Loti!!! Inadmissível tamanha falta de educação e modos de um garçom!!! Não volto nunca mais e não recomendo!!!
Rodrigo
Hospedou-se por 3 diárias em jan. de 2020
Resposta de Pierre Loti Hotel Management em 4 de fev. de 2020
Dear Rodrigo,
Thank you so much for choosing Pierre Loti Hotel for your recent stay. We are sorry to hear you did not satisfy with some aspects of our property and we noticed your comment to work on the issues you mentioned. Please be assured that we will keep working hard to improve our service quality.
We hope to welcome you back here in the nearest future.
Best Regards
8/10 - Boa
Arlindo
30 de mai. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Arlindo
Hospedou-se por 3 diárias em mai. de 2019
Resposta de Pierre Loti Hotel Management em 3 de jun. de 2019
Dear Arlindo,
Thank you so much for taking time to rate us. We appricate for such a nice rating. Please be assured that we will keep improving our service to provide our valuable guests that best service.
We hope to welcome you back here soon.
Best Regards
10/10 - Excelente
tatiana, brazil
23 de ago. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel, in the historical center of Istambul.
In the historical center of Istambul, facilities like metro to go to another places ... very helpfull people.
tatiana
Hospedou-se por 3 diárias em jul. de 2017
10/10 - Excelente
HAYDEE CAROLINA, ARGENTINA
8 de mar. de 2016
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
NOTA 10
EXCELENTE, SIEMPRE LA MEJOR OPCION
HAYDEE CAROLINA
Resposta de General Manager em 11 de nov. de 2016
Dear Haydee,
Thank you very much for your excellent review! It made us happy!
We are looking forward to welcoming you vack to our hotel with your family again in near future!
Best Regards,
Mr. Asım Topcuoglu
General Manager
8/10 - Boa
Ana Paula, São Paulo
29 de jun. de 2015
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfeita localização
A localização do hotel é excelente, está a cinco minutos andando das principais atrações da cidade e em uma rua muito agitada, com várias lojas, restaurantes e o tram passa na frente. Apesar disso tudo, não se ouve barulho nos quartos. O pessoal do hotel também é muito simpático, principalmente a concierge que nos ajudou muito! Ótimo café da manhã. Única ressalva é o quarto que parece ser maior nas fotos do que é e a cama poderia ser um pouco mais confortável. Pedimos um quarto maior e nos trocaram. Recomendo a estadia.
Ana Paula
8/10 - Boa
Ricardo, Belém/PA
12 de fev. de 2015
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
ótimo custo/benefício
O hotel tem um excelente custo/benefício. A localização é ótima, assim como o restaurante.
O quarto é um pouco pequeno, mas segue o padrão dos demais localizados no bairro de sultanahmed. Vale a pena.
Ricardo
8/10 - Boa
FABIANA C, SAO PAULO
1 de dez. de 2014
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
recomendo
Para os padroes de Istambul,o hotel e adequado,confortavel,com restaurante bom na parte terrea com vista pra rua.Bem localizado na parte da cidade antiga bem proximo as atracoes turisticas.
FABIANA C
10/10 - Excelente
Jean luc, Montpellier
24 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tres bel hotel, tres confortable dans le quartier historique. Tramway à proximité. Personnel très sympathique et agréable. Plateau bouilloire très apprécié. Chambres au beau design et très fonctionnelles. Hall et salon magnifiques. Terrasse en rooftop pour un aperitif ou un repas en soirée.
Jean luc
Hospedou-se por 2 diárias em mai. de 2024
6/10 - Ok
Munawar
Viagem em grupo
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hotel is very centrally located and the Manager Mr Tolga Akay is very helpful and friendly in fact best manager, he know his job very well ,breakfast is also good but bathrooms too much problem as it is open and no ventilation, secondly taxi drop you very far as the road is close , so b prepare to drag your bags to the hotel.
Munawar
Hospedou-se por 2 diárias em mai. de 2024
4/10 - Insatisfatória
Ulrich
Viagem a dois
19 de mai. de 2024
Wir hatten vom 16-18 Mai 2024 ein Standard- Doppelzimmer für insgesamt 328 € gebucht und erhielten Zimmer 106.
Das Zimmer war recht klein und eine Toilette und Dusche waren wie Telefonzellen im Zimmer aufgebaut; kein Abzug und die Türen ließen sich nur schlecht schließen. Das Handwaschbecken war im Zimmer separat eingerichtet. Des Weiteren war im Teppich ein kleiner Wasserschaden bedingt durch die Duschkabine.
Als wir Wellness/Spa benutzen wollten wurde uns mitgeteilt, dass alles wegen Renovierungsarbeiten geschlossen ist.
Im Internet bei der Buchung kein Hinweis darauf. Das Spa war mit ein Hauptgrund für die Buchung und ich habe einen Preis für eine Leistung bezahlt, die ich nicht erhalten habe.
Insgesamt bin ich vom Hotel sehr enttäuscht; wir werden das Hotel nicht wieder buchen; es gibt bessere Unterkünfte ein Istanbul für weniger Geld.
Ausnehmen möchte ich das sehr freundliche und hilfsbereite Personal.
Ulrich
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Kader Sahin /Deputy G.Manager em 21 de mai. de 2024
Dear Ulrich,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your visit.We appreciate your comments about the room, and we will certainly address the issues you mentioned regarding the toilet, shower, and carpet to ensure they are resolved for future guests.Regarding the spa and wellness facilities, we understand your disappointment in not being able to use these amenities due to the ongoing renovations. However, we would like to clarify that the spa services are an extra service that requires an additional payment and were not included in the price of your room booking. This information is also mentioned on our booking platforms. We regret any confusion this may have caused and are working to ensure that all renovation notices are more clearly communicated.We are pleased to hear your positive remarks about our friendly and helpful staff. Your kind words will be shared with the team, as they strive to provide excellent service to all our guests.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,
6/10 - Ok
Georges
Viagem a dois
18 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
J’ai payé 200 euros de supp pour avoir une chambre superieure située au 5eme étage . Malheureusement au 6 eme vous avez le roof top restaurant et du bruit jusqu’à 2 h du matin et reprise pour le nettoyage à 6h30 . De plus le balcon était inutilisable pour refaire le sol.
Le spa était fermé .
Personnel très agréable et compétent mais tout cela est gâché par le bruit : dommage .
Georges
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Kader Sahin /Deputy G.Manager em 19 de mai. de 2024
We are sorry to hear that your stay did not meet your expectations due to the noise from the rooftop restaurant. We understand how disruptive this can be and apologize for any inconvenience caused. In such situations, if you had immediately contacted the reception, we could have alerted the staff. We had informed you that the balcony was unusable due to renovations, and you had agreed to the room upgrade under these conditions. However, we are aware that the closure of the spa may have still been an additional disappointment. Please note that the spa is not managed by the hotel and provides paid extra services. It has been closed for maintenance for a couple of hours. We hope that despite this inconvenience, you found our staff to be friendly and competent. We appreciate your feedback and assure you that we will do our best to improve our services. We hope to have the opportunity to welcome you back and provide a more enjoyable experience on your next visit.
10/10 - Excelente
Mimount El
Viagem com a família, Viagem com família e crianças pequenas
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Top Service sehr empfehlenswert
Mimount El
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Kader Sahin /Deputy G.Manager em 29 de abr. de 2024
Vielen Dank für Ihr Lob! Es freut mich zu hören, dass Sie mit unserem Service zufrieden waren. Wir sind stets bemüht, unseren Gästen ein erstklassiges Erlebnis zu bieten. Wenn Sie in Zukunft wieder unsere Dienste in Anspruch nehmen möchten, stehen wir Ihnen gerne zur Verfügung. Wir würden uns freuen, Sie erneut bei uns begrüßen zu dürfen!
10/10 - Excelente
elsie
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
An excellent and well designed hotel located within walking distance of the great sites and near a tram line too -- in fact, excellent in every way but one. The restaurants play pop music during dinner, which is for discriminating people a horror..
elsie
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Kader Sahin-Deputy General Manager em 26 de abr. de 2024
Thank you for your kind words about our hotel! We're delighted to hear that you found our location convenient and our facilities well-designed. We appreciate your feedback regarding the music in our restaurants during dinner. We understand that preferences can vary, and we'll certainly take your comments into consideration to ensure that all of our guests have a pleasant dining experience. If there's anything else we can do to enhance your stay or if you have any further suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!
6/10 - Ok
Mirnesa
7 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Mirnesa
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kader Sahin-Deputy General Manager em 26 de abr. de 2024
Thank you to all our guests for choosing to stay with us! We're grateful for the opportunity to serve you and for the trust you've placed in our team. Your feedback is important for us. It would be better to get more details for improve missing parts. We look forward to welcoming you back for another memorable experience. Thank you again for your being part of our hotel family!
10/10 - Excelente
Jahzeel
28 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location! Great service and good staff!!
Jahzeel
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Pierre Loti Hotel Management em 13 de abr. de 2024
Dear Jahzeel,Thank you so much for taking the time to leave a comment during your visit. We truly appreciate your feedback and are delighted to hear about your experience. Your input helps us to continuously improve our services. We hope to have the pleasure of welcoming you back again soon!
8/10 - Boa
Brian
13 de mar. de 2024
Brian
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Pierre Loti Hotel Management em 13 de abr. de 2024
Dear Brian,Thank you so much for taking the time to leave a comment during your visit. We truly appreciate your feedback and are delighted to hear about your experience. Your input helps us to continuously improve our services. We hope to have the pleasure of welcoming you back again soon!
10/10 - Excelente
Farhanaz
23 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy access to all tourist attractions
Farhanaz
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Kader Sahin /Deputy G.Manager em 10 de mar. de 2024
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
husnain
Viagem de negócios
27 de jan. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Cafe is nice, friendly staff, good location for shopping
husnain
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kader Sahin /Deputy G.Manager em 10 de mar. de 2024
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Shuruq
23 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Shuruq
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kader Sahin /Deputy G.Manager em 10 de mar. de 2024
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
andrew
Viagem a dois
19 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
liked the location and the staff would return again
andrew
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kader Sahin /Deputy G.Manager em 10 de mar. de 2024
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Babak
Viagem com a família
19 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Babak
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kader Sahin /Deputy G.Manager em 10 de mar. de 2024
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Manisha, Fremont
18 de jan. de 2024
Manisha
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Kader Sahin /Deputy G.Manager em 10 de mar. de 2024
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Akshat
4 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awesome stay - will book again if I visit
There are multiple great things about the hotel. The location is awesome. We were walking distance to a number of key tourist spots. The service at the hotel was excellent. The staff (particularly Tolga) went above and beyond to take care of me and my wife. The room size was alright considering the central location of the hotel. The breakfast is also good although not a lot of hot food options.
Akshat
Hospedou-se por 5 diárias em dez. de 2023
10/10 - Excelente
Sema
26 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sema
Hospedou-se por 7 diárias em dez. de 2023
10/10 - Excelente
ARSENIOS
18 de dez. de 2023
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
ARSENIOS
Hospedou-se por 7 diárias em dez. de 2023
Resposta de Pierre Loti Hotel Management em 20 de dez. de 2023
Dear ARSENIOS, Thank you very much for choosing to stay with us during your recent visit to Istanbul. We are glad to see that you enjoyed your experience with us. We appreciate this kind feedback.We are looking forward to see you here again in the nearest future. Best Regards
10/10 - Excelente
THEODORE
17 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
THEODORE
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Pierre Loti Hotel Management em 20 de dez. de 2023
Dear Theodore, Thank you very much for choosing to stay with us during your recent visit to Istanbul. We are glad to see that you enjoyed your experience with us. We appreciate this kind feedback.We are looking forward to see you here again in the nearest future. Best Regards
6/10 - Ok
Viajante verificado
8 de dez. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Conforto do quarto
Nice hotel for small peoples.
Great location right in downtown and across the tramway. Walking distance to all major attractions.
Now let’s talk about the room. Basically you cannot move in the room, it is so small that you can even keep your suitcase open. No table that you can use or keep your suitcase on it.
Viajante verificado
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Kader Sahin /Deputy General Manager em 10 de dez. de 2023
Dear Guest,Thank you for taking the time to provide your feedback on your recent stay with us. We're delighted to hear that you appreciated our hotel's great location in the heart of downtown, with convenient access to the tramway and walking distance to major attractions.We sincerely apologize for any inconvenience you experienced regarding the size of your room. Our historical and touristic location can sometimes pose challenges in terms of space, and we regret that the room size did not meet your expectations. We understand the importance of having a comfortable and spacious environment, and we appreciate your understanding of the unique historical context of our area.Your comments about the limited space and the absence of a table for your suitcase are duly noted. We continually strive to improve our guests' experience, and your feedback will be shared with our team for consideration in future enhancements. If you have any specific preferences or requests for your next stay, please feel free to communicate them with us in advance, and we will do our best to accommodate your needs.We value your patronage and hope to have the opportunity to welcome you back to our historic location in the future, providing a more enjoyable and comfortable stay.Warm regards,
8/10 - Boa
Farida
Viagem a dois
8 de dez. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Farida
Resposta de Kader Sahin /Deputy G.Manager em 10 de mar. de 2024
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
6/10 - Ok
Ekaterini
5 de dez. de 2023
Pontos positivos: Limpeza e serviço e funcionários
You clearly pay for the location here. This is not a 4 staff hotel by international standards. Everything is much smaller than on the pictures, the breakfast has a big variety but cheap quality. The rooms are tiny.
On a positive note, the staff is very friendly and attentive and the rooms are clean.
Next time I'd rather go to an international hotel chain where you know what you get for your money.
Ekaterini
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Kader Sahin /Deputy General Manager em 10 de dez. de 2023
Thank you for sharing your thoughts on your recent stay with us. We appreciate both your positive comments and the areas where you feel we can improve.We're delighted to hear that you found our staff friendly and attentive, and we take great pride in maintaining cleanliness throughout the hotel.We understand that your expectations regarding room size and overall quality may not have been fully met. Your feedback on the room size and the perceived value for the cost is valuable to us. We apologize for any discrepancies between the images and the actual experience. We strive to accurately represent our offerings, and your observations will be used to address any discrepancies in our marketing materials.Regarding breakfast, we apologize if the variety did not meet your expectations. We are committed to continuously improving our services, including the quality of our offerings, and your comments will be shared with our kitchen team for review.We understand your preference for the consistency offered by international hotel chains, and we respect your choice. We strive to provide a unique experience reflective of our location, but we also take your comments into consideration as we aim to enhance the overall guest experience.If your travels bring you back to our city, we hope you'll consider staying with us again. We would welcome the opportunity to exceed your expectations in the future.Warm regards,
8/10 - Boa
Juan
27 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Todo bien
Juan
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Author em 3 de dez. de 2023
Dear Juan Garcia,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel Kader Sahin /Deputy G.Manager
10/10 - Excelente
Viajante verificado
Viagem em grupo
16 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect
Viajante verificado
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Pierre Loti Hotel Management em 17 de nov. de 2023
Dear Guest, We would like to thank you for choosing Pierre Loti Hotel for your recent visit to Istanbul. We are delighted to see you enjoyed your stay with us. We really appriciate your kind comment. Thank you for giving us such a nice rate. Best Regards
10/10 - Excelente
Elizabeth
Viagem em grupo
14 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing location both restaurants are fabulous with stunning views from the rooftop restaurant
Elizabeth
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Pierre Loti Hotel Management em 17 de nov. de 2023
Dear Elizabeth, Thank you for choosing Pierre Loti Hotel for your recent stay. We are so happy to hear you enyoyed our hotel and service. We appriciate your nice words regarding our restaurants. We hope to see you here again in the nearest futureBest Regards
8/10 - Boa
Dmitry
Viagem de negócios
6 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good value for money
The hotel is nice: great location, clean rooms, good breakfast, lovely roof lounge with amazing view. The staff are also very friendly and helpful. But the bathroom needs repairs, bed is small for two people, rooms are not enough soundproofed. Anyway, good value for money.
Dmitry
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Pierre Loti Hotel Management em 17 de nov. de 2023
Dear Dmitry, First of all thank you for taking time to give us feedback regarding your recent stay. We are so happy to hear that you liked cleanliness, breakfast, roof restaurant and our staff. We also noted your feedback regarding bathrooms and beds, and we will share your concerns with our management and technic team. Please be assured that your feedback is considered for improving our overall service. We hope to see you here again in the nearest future Best Regards
6/10 - Ok
MICHELE
Viagem com a família
2 de nov. de 2023
Pontos positivos: Serviço e funcionários
La chambre était trop petite ainsi que la salle de bain, dont la porte ne fermait pas !le petit-déjeuner était très simple,pas de viennoiserie.
MICHELE
Hospedou-se por 3 diárias em out. de 2023
Resposta de Pierre Loti Hotel Management em 17 de nov. de 2023
Dear Mıchelle, We would like to thank you for choosing Pierre Loti Hotel during your recent visit to Istanbul. Also we would like to thank you for taking time to give us feedback. Please be assured that all your concerns will be addressed to improve our service. We strive for improving our guest experince for better and that feedbacks are invaluable for us. We hope to welcome you back in the nearest future. Best Regards
10/10 - Excelente
Tory
Viagem de negócios, Viagem com a família
26 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mohammed is fantastic! Great stay, clean property, most polite and helpful staff. I would definitely recommend and come again.
Tory
Hospedou-se por 7 diárias em out. de 2023
Resposta de Kader Sahin /Deputy General Manager em 30 de out. de 2023
Dear Tory,Thank you so much for taking the time to share your kind review with us! We greatly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay at our hotel.Our staff takes immense pride in ensuring that every guest feels welcomed and well taken care of, and it's heartwarming to see that their efforts were mentioned in your review. We'll be sure to pass on your compliments to the entire team, as they work tirelessly to create memorable experiences for our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any suggestions or additional feedback to share, please don't hesitate to reach out. Your input helps us continuously improve and provide the best possible service.Once again, thank you for choosing our hotel, and we look forward to hosting you again soon.
10/10 - Excelente
Vanessa
25 de out. de 2023
Vanessa
Hospedou-se por 6 diárias em out. de 2023
Resposta de Kader Sahin /Deputy General Manager em 30 de out. de 2023
Dear Vanessa,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Waqar, England
23 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent as always. I always come back here for a reason. Incredibly well presented, the staff are a credit to all.
Waqar
Hospedou-se por 4 diárias em out. de 2023
Resposta de Kader Sahin /Deputy General Manager em 30 de out. de 2023
Dear Waqar,Thank you so much for taking the time to share your kind review with us! We greatly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay at our hotel.Our staff takes immense pride in ensuring that every guest feels welcomed and well taken care of, and it's heartwarming to see that their efforts were mentioned in your review. We'll be sure to pass on your compliments to the entire team, as they work tirelessly to create memorable experiences for our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any suggestions or additional feedback to share, please don't hesitate to reach out. Your input helps us continuously improve and provide the best possible service.Once again, thank you for choosing our hotel, and we look forward to hosting you again soon.Warm regards,
10/10 - Excelente
Sahera
Viagem com a família
22 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The staff mat this hotel are outstanding, nothing was too much trouble, special shout-out to Yakub and Mohammad on reception. Polite courteous and friendly . Will definitely stay here again when I return .
Sahera
Hospedou-se por 5 diárias em out. de 2023
Resposta de Kader Sahin /Deputy General Manager em 30 de out. de 2023
Dear Sahera,Thank you so much for taking the time to share your kind review with us! We greatly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay at our hotel.Our staff takes immense pride in ensuring that every guest feels welcomed and well taken care of, and it's heartwarming to see that their efforts were mentioned in your review. We'll be sure to pass on your compliments to the entire team, as they work tirelessly to create memorable experiences for our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any suggestions or additional feedback to share, please don't hesitate to reach out. Your input helps us continuously improve and provide the best possible service.Once again, thank you for choosing our hotel, and we look forward to hosting you again soon.Warm regards,
10/10 - Excelente
tarek
Viagem com a família
15 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent
tarek
Hospedou-se por 3 diárias em set. de 2023
Resposta de Kader Sahin /Deputy General Manager em 30 de out. de 2023
Dear Tarek,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Mirem
Viagem a dois
10 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muy bueno me he quedado dos veces en ese hotel aunque la cama estaba súper dura que salí con dolor en la espalda
Mirem
Hospedou-se por 4 diárias em out. de 2023
Resposta de Kader Sahin /Deputy General Manager em 14 de out. de 2023
Estimado Mirem,Agradecemos mucho que hayas elegido quedarte en nuestro hotel en dos ocasiones y por tomarte el tiempo de compartir tus comentarios. Lamentamos mucho que hayas experimentado una cama incómoda durante tu estancia y que hayas tenido dolor de espalda como resultado.Queremos asegurarte que estamos tomando medidas para mejorar tu futura experiencia. Estamos en proceso de cambiar nuestras camas para proporcionar un nivel de comodidad superior. Esperamos que en tu próxima visita, disfrutes de un descanso mucho más agradable y sin molestias.Agradecemos tu lealtad y esperamos tenerte nuevamente como huésped en el futuro. Tu satisfacción es importante para nosotros.Saludos cordiales,
10/10 - Excelente
Anid
Viagem a dois
7 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Le personnel est très gentil et accueillant. C’est propre et la situation de l’établissement est idéale !
Anid
Resposta de Kader Şahin/ Deputy General Manager em 8 de out. de 2023
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Bojian
Viagem a dois
6 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best hotel out of 4 hotels I have stayed in Turkey! They hire the friendliest and most professional people. Lady at breakfast area patiently answered my questions about the local food served and she obviously took pride in how all the pastries were made in-house. Doorman helped me carry my luggage one block away to my taxi.
The location is also perfect for the average tourist. It is minutes walk away from Blue Mosque, Grand Bazaar, and a bunch of great restaurants.
The rooms are a bit small and not as luxurious as expected, but I found most hotels rooms in Turkey tend to be small by China/US/Europe standards, also given its central location and price point, can’t complain about this.
Bojian
Resposta de Kader Sahin /Deputy General Manager em 8 de out. de 2023
Dear Bojian,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let us know.
8/10 - Boa
Lee Lian
30 de set. de 2023
Lee Lian
Hospedou-se por 1 diária em set. de 2023
Resposta de Kader Sahin /Deputy General Manager em 8 de out. de 2023
Dear Guest,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Sandra
Viagem em grupo
26 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great experience at Pierre Loti Hotel. Thank you so much to Ahmet, Recep, Manager Kader, Yalup, Tolga, and Furkan for being so nice, and helpful. They provide valuable information of how to go to different areas using the train, bus, etc, you made my stay at Pierre Loti Hotel very comfortable.
Sandra
Hospedou-se por 5 diárias em set. de 2023
Resposta de Kader Sahin /Deputy General Manager em 27 de set. de 2023
Dear Sandra,Thank you so much for taking the time to share your kind review with us! We greatly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay at our hotel.Our staff takes immense pride in ensuring that every guest feels welcomed and well taken care of, and it's heartwarming to see that their efforts were mentioned in your review. We'll be sure to pass on your compliments to the entire team, as they work tirelessly to create memorable experiences for our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any suggestions or additional feedback to share, please don't hesitate to reach out. Your input helps us continuously improve and provide the best possible service.Once again, thank you for choosing our hotel, and we look forward to hosting you again soon.Warm regards,
10/10 - Excelente
Darcy
Viagem com a família
25 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I enjoyed being central to everything.
Darcy
Hospedou-se por 4 diárias em set. de 2023
Resposta de Kader Sahin /Deputy General Manager em 27 de set. de 2023
Dear Darcy,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
10/10 - Excelente
Mohammed Jelan
24 de set. de 2023
Mohammed Jelan
Hospedou-se por 3 diárias em set. de 2023
Resposta de Kader Sahin /Deputy General Manager em 30 de out. de 2023
Dear Mohammed,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know Best wishes from Pierre Loti Hotel
8/10 - Boa
ömer faruk
Viagem de negócios
9 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
summer tiMe sadness
02.03.2023 tarinde bir gece kaldık hafta sonu istanbulu gezmek güzel otel ayasofyaya yakın otel iyi kötü değildi sabah kahvaltısı gayet hoştu
ömer faruk
Hospedou-se por 1 diária em set. de 2023
Resposta de Pierre Loti Otel Yönetimi em 10 de set. de 2023
Çok Değerli Ömer Faruk Bey, Öncelikle son İstanbul ziyaretinizde Pierre Loti Hotel'i tercih ettiğiniz için çok teşekkür ederiz. Bu nazik yorumunuzun hizmet kalitemizi sürdürmek ve iyileştirmek konusunda bizi motive ettiğini bilmenizi isteriz. Değerlendirmeniz çok teşekkür ederiz. Sizleri en kısa zamanda tekrardan burada ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. İyi Günler Dileriz.
10/10 - Excelente
GABRIELA
7 de set. de 2023
GABRIELA
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Pierre Loti Hotel Management em 10 de set. de 2023
Dear Gabriela,Thank you very much for choosing us for your stay in Istanbul! We appreciate your nice feedback on Pierre Loti Hotel. We are so glad that you had a pleasant stay at our hotel.Thank you again. We hope to welcome you here again in the nearest future
10/10 - Excelente
GABRIELA
5 de set. de 2023
GABRIELA
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Kader Sahin /Deputy General Manager em 7 de set. de 2023
Dear Gabriela,Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments on Pierre Loti Hotel. I am so glad that you had a pleasant stay at our hotel.Thank you again. If you visit Istanbul again, please let me know