Piscina interna, piscina externa

Avaliações de Golden Age Hotel Taksim

4 out of 5
Golden Age Hotel Taksim
Topcu Cad, No:10, Taksim, Istanbul, Istanbul

Avaliações

7,0

Boa

Nota 10 - Excelente. 75 de 245 avaliações" "
Nota 8 - Boa. 60 de 245 avaliações" "
Nota 6 - Ok. 48 de 245 avaliações" "
Nota 4 - Insatisfatória. 30 de 245 avaliações" "
Nota 2 - Terrível. 32 de 245 avaliações" "

7,4/10

Limpeza

7,2/10

Serviço e funcionários

7,0/10

Comodidades

7,0/10

Condições e instalações da propriedade

7,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Özlem

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Yunus em 8 de fev. de 2024
Dear Özlem,Thank you for your perfect rating of 10 out of 10! We are thrilled to hear that you had such a fantastic experience with us.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another exceptional stay in the future.Best regards,Management Team

10/10 - Excelente

Abdullah

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice and comfort stay
The location is excellent, situated near the square and very close to public transportation. The variety and taste of the breakfast at the facility were delightful. We would like to express our gratitude for the friendly and helpful staff. The room was clean, and we enjoyed the pleasant pool area.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Burak em 7 de fev. de 2024
Dear Abdullah,Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our location excellent, close to the square and public transportation. It's delightful to know that you enjoyed the variety and taste of our breakfast, and we're grateful for your kind words about our friendly and helpful staff.We're glad you had a clean and comfortable stay, and that you enjoyed the pleasant pool area. Your satisfaction is our priority, and we look forward to welcoming you back for another delightful experience.Best regards,

10/10 - Excelente

Steven

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A great place to stay. Had a blasting experience considering the location of the hotel. Its as best as a 4 star hotel could be with all the staff and everything. They gave us fruit plate as a welcome gift , has a tea time for free at evening etc. So many options as well. Friendly staff and fast check in is also great.
Resposta de Burak em 7 de fev. de 2024
Dear Steven,Thank you for your wonderful review! We are delighted to hear that you had a blasting experience during your stay at our hotel. It's fantastic to know that you enjoyed the location, the welcoming fruit plate, complimentary tea time, and the array of options available.We appreciate your kind words about our friendly staff and fast check-in process. It was a pleasure having you as our guest, and we look forward to the opportunity of welcoming you back for another great stay!Best regards,

10/10 - Excelente

Muhanna

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect Stay
My stay at the Golden Age Hotel was nothing short of amazing! The location is perfect, putting you close to everything you need. The staff are incredibly kind and helpful, always going the extra mile. The breakfast is delicious and offers fantastic value for money. Overall, this hotel is incredibly underrated - I highly recommend it!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Burak em 7 de fev. de 2024
Thank you so much for your glowing review! We are thrilled to hear that your stay at Golden Age Hotel was nothing short of amazing. It's wonderful to know that our perfect location, kind and helpful staff, delicious breakfast, and overall value for money exceeded your expectations.Your recommendation means the world to us, and we can't wait to welcome you back for another fantastic stay!Best regards,

10/10 - Excelente

Saad

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Well placed, close to transport links, great amenities, wide variety of food options. Helpful staff.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Burak em 7 de fev. de 2024
Dear Saad,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our well-placed location, proximity to transport links, great amenities, and the wide variety of food options. Our team strives to be helpful, and we're glad to see that reflected in your experience.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,

6/10 - Ok

Munder

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The room have issue and they solved in the next day, i asked to change to another room but they refused
Hospedou-se por 2 diárias em dez. de 2023
Resposta de golden age hotel em 31 de dez. de 2023
HelloPlease apologize for the inconvenience you are experiencing. We will be happy to welcome you better next time you come.

10/10 - Excelente

gülay

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tüm check-in süreci çok hızlı şekilde ilerledi. Resepsiyondaki arkadaşlar çok ilgilendiler.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Burak em 28 de dez. de 2023
Dear Gülay,Thank you for your wonderful reviews! We are delighted to learn that you enjoyed your stay with us and that you found our hotel a pleasant experience. Your kind words are greatly appreciated and we are delighted to have met your expectations.Our team is dedicated to providing excellent service and your satisfaction is our top priority. We look forward to welcoming you again in the future, and if you have any specific requests or additional comments, please do not hesitate to share them with us.Sincerely,

10/10 - Excelente

Mohammad

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's a great hotel with excellent hospitality. Thanks for everything , i will make sure to comeback.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Burak em 28 de dez. de 2023
Dear Mohammad,Thank you for your wonderful reviews! We are delighted to learn that you enjoyed your stay with us and that you found our hotel a pleasant experience. Your kind words are greatly appreciated and we are delighted to have met your expectations.Our team is dedicated to providing excellent service and your satisfaction is our top priority. We look forward to welcoming you again in the future, and if you have any specific requests or additional comments, please do not hesitate to share them with us.Sincerely,

4/10 - Insatisfatória

Aydin

Viagem em grupo
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Das ist auf jedenfall keine 4 sterne hotel!!! Die zimmer sind renovierungsbedürftig. Im bad sind die möbel und fliesen in einem sehr schlechten und unhygienischen Zustand. Die silikondichtungen veraltet und verdreckt. In den zimmern hört mann den gast im nebenzimmer wie wenn er in deinem zimmer redet. Die mitarbeiter waren nett und hilfsbereit. Und das frühstück war ok.
Resposta de Guest Relations em 15 de dez. de 2023
Sehr geehrter Gast,Wir danken Ihnen für Ihr Feedback und bedauern zutiefst, dass Ihr Aufenthalt in unserem Hotel nicht Ihren Erwartungen entsprochen hat. Es tut uns leid zu hören, dass Sie Probleme mit dem Zustand der Zimmer, insbesondere im Bad, hatten. Ihre Anmerkungen sind wichtig für uns, um notwendige Verbesserungen vorzunehmen.Wir freuen uns, dass Sie unsere Mitarbeiter als nett und hilfsbereit empfunden haben und dass das Frühstück für Sie in Ordnung war. Ihre positiven Kommentare in diesem Zusammenhang sind geschätzt.Wir nehmen Ihre Anmerkungen sehr ernst und werden sicherstellen, dass die notwendigen Maßnahmen ergriffen werden, um die von Ihnen genannten Probleme zu beheben.Wir hoffen, dass Sie uns eine weitere Gelegenheit geben, Sie in Zukunft besser zu bedienen. Wir sind bestrebt, unseren Service kontinuierlich zu verbessern.Vielen Dank für Ihr Verständnis und Ihre ehrliche Rückmeldung.Mit freundlichen Grüßen,

8/10 - Boa

Okan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good Hotel
Perfect location, in very nice area. The only problem is that rooms are not soundproofed.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Guest Relations em 5 de dez. de 2023
Dear Okan Göçmen,Thank you for your good reviews! We are delighted to learn that you enjoyed your stay with us and that you found our hotel a pleasant experience. Your kind words are greatly appreciated and we are delighted to have met your expectations.Our team is dedicated to providing excellent service and your satisfaction is our top priority. We look forward to welcoming you again in the future, and if you have any specific requests or additional comments, please do not hesitate to share them with us.Sincerely,Guest Relations ExecutiveKubra Kaya

10/10 - Excelente

Mohammad

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a great time again. Thanks to the staff it was very pleasant. Breakfast was amazing , staff is very welcoming. I will definitely stay again when opportunity occurs.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations em 24 de nov. de 2023
Dear Mohammad Farsani,Thank you for your kind reviews! We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or requests, please feel free to share them with us.Warm regards,Guest Relations ExecutiveKubra Kaya

10/10 - Excelente

Sevim

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was really nice, they gave us a large room with street view. There is a very nice pool on the terrace with a bar. The breakfast was delicious and varied. A hotel i will definitely visit again.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations em 22 de nov. de 2023
Dear Sevim Gunes,We appreciate your kind words and look forward to welcoming you back on your next visit. If you have any specific preferences or requests for your future stays, please don't hesitate to let us know. Thank you for choosing our hotel, and we can't wait to host you again!,Best RegardsGuest Relations ExecutiveKubra Kaya

2/10 - Terrível

WAEL JAMAL

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Kübra Kaya em 21 de nov. de 2023
Dear JAMAL,Thank you for your feedback, and we appreciate your taking the time to share your thoughts. We noticed you gave a rating of 1, and we would like to understand more about the specific aspect that led to this score. Your detailed input will assist us in addressing any concerns and improving our services.Please feel free to provide more information about the areas where we fell short, or if you prefer, you can contact us directly to discuss your experience in more detail. Your satisfaction is our top priority, and we are committed to making things right.We value your feedback and hope to have the opportunity to better serve you in the future.Best regards,Guest Relations Department

10/10 - Excelente

Mohammad

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel staff was very welcoming since checkin. They were helpful. It was very comfortable room. Breakfast was very , very good. Lots of different thing they offer you in breakfast, while service staff is also kind and helpful. I will come back again for sure!
Hospedou-se por 1 diária em nov. de 2023
Resposta de golden age hotel em 11 de nov. de 2023
HelloFirst of all, thank you for choosing our hotel. Making our guests happy is very important to us. We would be happy to welcome you again in our hotel.

10/10 - Excelente

m.a.

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Superb excellent// staff are v co operative &helpful. Particularly Mehmat & ms malikes. V good understands Will prefer to stay again. Thanks
Hospedou-se por 4 diárias em out. de 2023
Resposta de Guest Relations em 2 de nov. de 2023
Dear M. A. Desai,Thank you for your good reviews! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be a pleasant experience. Your kind words are greatly appreciated, and we are delighted to have met your expectations.Our team is dedicated to providing excellent service, and your satisfaction is our utmost priority. We look forward to welcoming you back in the future, and if you have any specific requests or further feedback, please feel free to share them with us.Warm regards,Guest Relations ExecutiveKubra Kaya

10/10 - Excelente

Mohammad

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great experiencd
It was a pleasant stay. I had a great breakfast experience. Staff was also very warm and helpful. Receptionists helped us a lot about location and such. Room I stayed was very clean and comfortable. I'm looking forward to come again.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations em 31 de out. de 2023
Dear Mohammad Farsani,Thank you for your kind reviews! We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or requests, please feel free to share them with us.Warm regards,Guest Relations ExecutiveKubra Kaya

10/10 - Excelente

Ali

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel's floors exuding historical charm and resembling a museum, coupled with the exquisite breakfast, made for an exceptional experience. The sculptures and paintings on the hotel's floors were truly beautiful, making me feel like I was strolling through a museum.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations em 30 de out. de 2023
Dear Mr Ali,It's wonderful to hear that you had such a unique and exceptional experience at the hotel! The historical charm, museum-like atmosphere, and the exquisite breakfast all contributed to your enjoyable stay. The sculptures and paintings on the hotel's floors adding to the ambiance is truly special, making you feel like you were in a museum. We appreciate your kind words and are thrilled that you had such a memorable experience. We look forward to welcoming you back in the future for another remarkable stay!Guest Relations ExecutiveKubra KAYA

10/10 - Excelente

Yunus

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Certainly, a shorter title: Great Stay, Staff!
I had the pleasure of staying at this hotel recently, and I must say that I was thoroughly impressed. The breakfast was delightful, offering a wide variety of options that catered to all tastes. The open-air pool was a fantastic addition, providing a relaxing and refreshing experience. What truly stood out, however, was the warmth and friendliness of the staff. From the moment I arrived, their hospitality made me feel right at home.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Department em 28 de out. de 2023
Dear Yunus,We sincerely appreciate your kind words and detailed feedback about your recent stay at our hotel. We are thrilled to hear that you were thoroughly impressed with your experience.It's great to know that you enjoyed our delightful breakfast with a wide variety of options, and that the open-air pool added to the relaxation and refreshment of your stay. However, we are most pleased to learn that the warmth and friendliness of our staff left a lasting impression and made you feel right at home. Providing exceptional hospitality is our top priority, and we are delighted that we could make your stay memorable.If you have any further comments or if there's anything else we can do to make your future visits even more enjoyable, please do not hesitate to share. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,KÜBRA KAYA

6/10 - Ok

Husham

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent location except for extreme nighttime music noise from surrounding discos, making it very difficult to sleep. Accordingly, request a quote room while doing the reservation.
Hospedou-se por 3 diárias em out. de 2023
Resposta de özlem em 9 de out. de 2023
We apologize for the situation you experienced. But it's not something we can do either.

8/10 - Boa

suliman

Viagem de negócios, Viagem em grupo
Very nice location nice people and clean
Hospedou-se por 1 diária em set. de 2023
Resposta de özlem em 2 de out. de 2023
We will be happy to welcome you again in our hotel.

10/10 - Excelente

Valery

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023
Resposta de Guest Relation Executive. em 6 de jun. de 2023
Dear Guest, Greetings from Golden Age Hotel Istanbul! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ayşe Nur HASSANIEN

10/10 - Excelente

Mike

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great hotel and they have professional men his name Erdi tufan he is the best in the hotel he going to help you with anything and he make it easy for us
Hospedou-se por 1 diária em mai. de 2023
Resposta de Guest Relations Executive Ayşe Nur Hassanıen em 6 de jun. de 2023
Dear Guest, Thank you very much for choosing Golden Age Hotel Istanbul for your accommodation. We are delighted to hear that you had a positive experience at Golden Age Hotel Istanbul . Our team would like to express our gratitude for your positive comments and we hope to have the chance to welcome you back at Golden Age Hotel Istanbul in the nearest future. With Kind Regards

10/10 - Excelente

Kamran

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed in Golden Age Hotel from 17 - 24 March 2023 to celebrate my Birthday and New Year (Norouz). I had an amazing experience at the hotel. The staff were so lovely and helpful. My especial thanks to Tahir and Aysenur who were wonderful . Thank you and I will be back!
Hospedou-se por 7 diárias em mar. de 2023
Resposta de Guest Relation Executive em 18 de abr. de 2023
Dear Kamran,Thank you for appreciating the hard work and dedication of our team! We will definitely share your comment with them. We strive to provide the best possible service to our guests and their satisfaction is our reward. We look forward to serving you in the future. Best regards,

8/10 - Boa

Hans, Wien

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel ist recht modern und Sauber, der Pool am Dach ist sehr nett und auch im Winter gut benutzbar dank Überdachung. Nur das Zimmer war etwas eng und vor allem verraucht.
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Yunus KURBAN Online Sales Manager em 22 de fev. de 2023
Dear Hans,Thank you for your positive review. Our staff were thrilled to hear your kind words! We appreciate your feedback and hope to see you again soon. Best regards,

4/10 - Insatisfatória

Bradley

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e comodidades
When trying to arrange transportation from the airport to the hotel ( a service they advertise ) I was meet with resistance - that led to frustration - they actually at one point laughed at me when I was being nothing but polite and respectful - rude and unprofessional - I gave up - I would not stay there again
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Yunus KURBAN Online Sales Manager em 17 de fev. de 2023
Dear Bradley,Thank you for reviewing your stay. I am truly sorry to know that you experienced some issues, rest assured that if you are planning to visit us again this matter will not occur again and we will do our utmost to guarantee you have a better experience. We hope we can have the honour to welcoming you back. With kind regards,

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Hospedou-se por 5 diárias em jan. de 2023
Resposta de Yunus KURBAN Online Sales Manager em 17 de fev. de 2023
Dear Guest,Thank you for choosing to stay at Golden Age Hotel Istanbul and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,

2/10 - Terrível

Faeda

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Terrible
Resposta de Yunus KURBAN Online Sales Manager em 17 de fev. de 2023
Dear Faeda,We thank you for taking the time to share your review. We can assure you that the service you receive is not indicative of the quality we aim for. Please be assured further training will be implemented with the team. Hopefully you'll visit us again on your next trip. Yours sincerely,

10/10 - Excelente

Miray

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything
Resposta de Yunus KURBAN Online Sales Manager em 17 de fev. de 2023
Dear Miray,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely,

8/10 - Boa

Ahmad

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
5 nights in corner suite
Cons :Room is hot , AC not working only heater Sink clogged Mold in shower Noisy outside , no sound isolation No shelf’s for towels Pros: Great location around everything u need , great service very helpful staff and polite , very good price and deal we’ve got on the corner suite I would recommend this place if you are looking for a place meet your budget
Hospedou-se por 5 diárias em dez. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 17 de fev. de 2023
Dear Guest,Thank you very much for your kind rating. We were truly pleased to hear that you enjoyed room, location, service, staff and price. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Golden Age Hotel Istanbul.With Best Regards,

8/10 - Boa

Ahmad

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 17 de fev. de 2023
Dear Ahmad,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us here at Golden Age Hotel Istanbul! We truly hope your next stay with us is just around the corner.Kind regards,

8/10 - Boa

Ahmad

Hospedou-se por 1 diária em dez.. de 2022
Resposta de yunus KURBAN Online Sales Manager em 17 de fev. de 2023
Dear Ahmad,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us here at Golden Age Hotel Istanbul! We truly hope your next stay with us is just around the corner.Kind regards,

10/10 - Excelente

SAMI

8/10 - Boa

Ayham, Gaziantep

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Although I didn't book with breakfast, they offered us to have a free of charge breakfast as a hotel welcoming, This is a very nice friendly attitude that made us feel very welcome.
Hospedou-se por 3 diárias em dez. de 2022

4/10 - Insatisfatória

habib

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
It was so noisy I couldn’t sleep properly

6/10 - Ok

RASOOL

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Very good location. Staff have hard time communicating in English. Very noisy place i stayed over there for 7 nights and had to take sleeping pills due to too much noise by the other rooms. Only one elevator for half of the rooms which there is a line up in many occasions.
Hospedou-se por 6 diárias em out. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 14 de out. de 2022
Dear Guest,Thank you for choosing to stay at Golden Age Hotel Istanbul and for bringing your review to our attention. First of all, we would like to thank you for your positive comments about our our location. We are concerned to note though that your room and our staff didn't leave you completely satisfied. All comments have been passed to the relevant departments in order to ensure that we're able to deliver a 5-star guest experience. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.With Best Regards,Yunus KURBAN Online Sales Manager

2/10 - Terrível

Rana

Hospedou-se por 8 diárias em out. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 14 de out. de 2022
Dear Rana,Thank you for your feedback. Please accept our most sincere apologies for the inconvenience, this is definitely not the service we aim to offer our valued guests. We are hoping to have more opportunities in future to welcome you back. Best Regards,

6/10 - Ok

D.

Staff is great, hotel not so much
This hotel is not couple friendly and not suitable for a relaxing stay. Full of children, noisy from the guests and from the outside. Although it is rated 4 stars, it is only so because they have many facilities like a a pool and spa. However the rooms are not 4 stars and the service either. Although the staff makes a good effort of being friendly and nice, the hotel is overcrowded, the rooms can barely fit 2 people and there was mold on the showers. I did not receive the room that was promised to me and I would not recommend this hotel if you are looking for a relaxing - romantic stay in Istanbul.
Hospedou-se por 4 diárias em out. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 14 de out. de 2022
Dear D.,We appreciate that you have taken the time to write a review for Golden Age Hotel Istanbul. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.

8/10 - Boa

Mohammad ali

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like this property
Hospedou-se por 7 diárias em set. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 14 de out. de 2022
Dear Mohammad ali,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

6/10 - Ok

ABDALJABER

Hospedou-se por 5 diárias em set. de 2021

8/10 - Boa

Nasser

Hospedou-se por 5 diárias em set. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 22 de set. de 2022
Dear Nasser,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon. Yunus KURBAN Online Sales Manager

2/10 - Terrível

K

Hospedou-se por 4 diárias em set. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 22 de set. de 2022
Dear K,Thank you for your feedback. Please accept our most sincere apologies for the inconvenience, this is definitely not the service we aim to offer our valued guests. We are hoping to have more opportunities in future to welcome you back. Best Regards, Yunus KURBAN Online Sales Manager

8/10 - Boa

Mohammed

Hospedou-se por 1 diária em ago. de 2022

2/10 - Terrível

Alia

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Horrible Stay in Room 3108 Everything in the room is Not Working ,The Air condition is not working so i stayed my whole stay 2 weeks with a ‘Fan’ which also was not available during the first 4 days , as the hotel has only 2 fans !!! The mini bar, telephone & door bell is not working !! Mehmet in the reception was so rude and aggressive and nobody from the hotel stuff offered any solution. Even the morning manager when i told him i cant stay like this in this room he told me as you like and left !! They also refused to refund us our money back so we weren’t able to move to another hotel . I saw many people in the reception asking to refund their money because they cant stay without an Air condition as its summer in turkey & its too hot !
Hospedou-se por 15 diárias em jul. de 2022

6/10 - Ok

Heidar

Medelklass hotell med låg standard.
Städningen var ganska bra. Frukosten var inte bra. Rummet luktade cigarettrök. Man pratat högt i korridorerna mitt i natten. Mycket oväsen från utsidan. Standarden på hotellet motsvarar inte en fyrstjärnig hotell.
Hospedou-se por 5 diárias em jul. de 2022
Resposta de Yunus em 5 de set. de 2022
Kära Heidar, Tack för att du valde att bo hos oss på Golden Age Hotel Istanbul. Vi är väldigt besvikna att vi inte levde upp tilll dina förväntningar och du inte var 100% nöjd med din vistelse. Vi hoppas att du någon gång i framtiden ger oss en ny chans att välkomna dig tillbaka hos oss och att vi då får möjligheten att visa att vi verkligen kan bättre.Med vänliga hälsningar,

6/10 - Ok

yasmina

Viagem em grupo
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e comodidades
Staff not helpful and give a lot of attitude
Hospedou-se por 2 diárias em jun. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 22 de set. de 2022
Dear yasmina, Thank you for choosing to stay at Golden Age Hotel Istanbul and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,Yunus KURBAN Online Sales Manager

8/10 - Boa

Rawley

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 11 diárias em jun. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 22 de set. de 2022
Dear Rawley, We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Golden Age Hotel Istanbul. Hope to have more opportunities in the future to welcome you back.Kind regards,Yunus KURBAN Online Sales Manager

4/10 - Insatisfatória

Amirhossein

Viagem com a família
Pontos negativos: Limpeza
The location of the hotel is good and convenient but it’s not clean at all. We asked for the napkins and water for 2 days and no body gave it to us. The breakfast is ok.
Hospedou-se por 6 diárias em mai. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 22 de set. de 2022
Dear Amirhossein, Thank you for choosing to visit Golden Age Hotel Istanbul. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.With kind regards,Yunus KURBAN Online Sales Manager

2/10 - Terrível

Heba

Viagem de negócios
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Very small rooms, dirty, no bathtubs, fridge not working, not friendly, the only good thing was the breakfast
Hospedou-se por 4 diárias em mai. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 22 de set. de 2022
Dear Heba, Thank you for choosing to stay at Golden Age Hotel Istanbul and for bringing your review to our attention. It is with great concern to note that you were not fully satisfied with your room. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Best Regards,Yunus KURBAN Online Sales Manager

8/10 - Boa

Hatice

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em abr. de 2022
Resposta de Yunus KURBAN Online Sales Manager em 6 de mai. de 2022
Dear Hatice, Thank you for your acknowledgment of all the hard work and commitment by our associates! We will be sure to share it with them. We strive to provide the best possible service to our guests, and their satisfaction is our reward. We look forward to serving you in the future. Sincerely, Yunus KURBAN Online Sales Manager

2/10 - Terrível

ALI

Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Overate/NOT CLEAN/broken bed
Hospedou-se por 2 diárias em abr. de 2022
Resposta de Yunus KURBAN- Online Sales Department em 20 de abr. de 2022
Dear ALI, Thank you for choosing to stay at Golden Age Hotel Istanbul and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back. With sincere regards,